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All reviewshot tubpool areastayed here for nightsgreat family vacationqueen bedtables and chairsthird floorduring spring breakstaff was very friendlywould definitely stay here againdishwasherunitsresortoceanbeachbalconydaytona
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Reviewed 3 June 2017

We were here for a week's timeshare and really had no expectations based on previous TripAdvisor reviews. Check in was a breeze with several repeat customers at the front desk. Kathy was very pleasant and efficient and continued to be helpful throughout the week. Our unit (105) was exceptionally neat and clean, very efficient use of space and comfortable bed and living room furniture. Included amenities were free laundry facilities including laundry detergent. The pool area was well kept with plenty of (sought after) tables and umbrellas. There were also 2 up to date gas BBQs in frequent use each afternoon and evening. Access to the public beach was easily reached from the pool. Our ocean front deck was quite spacious since we were on the first floor and we were happy to spread out and enjoy the view. We'd return in a minute!

  • Stayed: May 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank KathyBJax_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Dolphin Beach Club, responded to this reviewResponded 5 June 2017

Hello KathyBJax_FL,

Thank you for staying with us at Dolphin Beach Club! We are thrilled Kathy provided you with excellent customer service. We are also delighted you found your unit to be neat and clean. We appreciate your feedback and compliments. We hope you will join us again soon!

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Reviewed 26 May 2017

Dirty. This place has turned into a dump. The rooms and hot tub have a terrible stench. Carpets filty and stained. Dried food on dishes. Some of the staff is very friendly others not so much. Manager is never available to discuss concerns. Pool was clean. Some of the guests were awful about sharing amenities. Blocked table and chairs for hours when they were not present. Rude comments made about non owners. Come on who would want to own a week at this dump.

Room Tip: Sorry there are none.
  • Stayed: April 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank rhall2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Dolphin Beach Club, responded to this reviewResponded 5 June 2017

Hello rhall2017,

Thank you for your feedback of Dolphin Beach Club. We are very sorry to learn of the experiences you encountered during your stay. We strive for the best in customer service and cleanliness. We regret to learn we did not succeed during your stay. We would love the opportunity to learn more. Please contact us at info@bluegreenvacations.com and reference your TripAdvisor User Name and review subject line. Thank you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2017

What a pleasant surprise! I read reviews on TripAdvisor and had number of concerns. However, a week or so before the planned visit, we had a call from Dolphin to remind us that the units are all Studios and quite small. They also said the building is an older one
On entering, I have to say the doorway and immediate area is not inspiring. Once entering I was happy to see a long room with small but adequate kitchen including stove top, microwave, Dishwasher and a good supply of cutlery & crockery etc. There are plenty of cupboards there. There were complimentary Coffee, tea, chocolate drinks , popcorn and more
Further into the unit is a table with 4 chairs. On the opposite side is a sofa and easy chair. To the left is a shower with plenty of towels, soap, shampoo etc and wc.
Back in the main room, there is a closet with an ironing board and luggage rack
going forward there is a Smart TV and finally the bedroom area (which can be screened off with a pullout screen. There is also another closet and 3 drawer chest (TV on top)
Everything is in good shape and serviceable, it is also clean
There is a picture window looking over the pool and to the beach and ocean. All the ocean front units have similar views though there seem to be a few back towards the Office and main road.
The pool and Spa both have a chair to assist handicapped people in and out
BBQ's are available for patrons
The second day, we were called to ensure everything was in order
Overall a very pleasant though somewhat older location
I suggest the negative reviews can be mostly ignored

Stayed: May 2017
Thank BritEric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Dolphin Beach Club, responded to this reviewResponded 25 May 2017

Hello BritEric,

Thank you for staying with us at Dolphin Beach Club! We are delighted you found everything you needed in your unit. We are also thrilled your expectations were exceeded. We appreciate your feedback and recommendations. We hope you will join us again soon!

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Reviewed 27 April 2017

1. If you want service... forget about it.
2. I want a clean toilet.
3. I want furniture that looks clean... I cleaned the arm of the Sofa and chair 1st day, and repeated on day two.
4. Office is closed at 4:30 pm. You are on your own.
5. RCI but no owner? Parking lot view. We have no ocean view available. ? Humm
6. Furniture a plus, after I cleaned it. Overall of room 12 (not far from an inside cabin) dark, but learned to like it.
7. Owners of timeshare save tables and umbrellas with towels an never show.
8. Stayed next door at Holiday Inn before checking in here and felt wanted always able to get pool side.
9. Regular "Time Share" Owners place towels on tables with umbrellas and mark territory. We had no choice to purchase chairs on beach. Never got to pool.
10. Very clicky. Usually hotels ask that chairs are not saved. If they want to sell time shares review your policy.
11. Felt like outsiders.
12. Parking lot view room better than ocean view,

Stayed: April 2017
Thank Denise P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Dolphin Beach Club, responded to this reviewResponded 1 May 2017

Hello Denise P.,

Thank you for your review of Dolphin Beach Club! We are sorry to learn of the experiences you had while staying with us. We hold ourselves to the highest standard of cleanliness and we regret to learn this is not what you experienced. We would love the opportunity to learn more about your stay. Please contact us at info@bluegreenvacations.com and reference your TripAdvisor User Name and review subject line. Thank you!

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Reviewed 8 April 2017 via mobile

Stayed here for 5 nights during spring break. Ocean front studio with queen bed and pullout sofa. Room was spacious and clean. Had a kitchenette with everything you needed. Private balcony with great view. Staff was very friendly as were other guest . Nothing too fancy but was perfect for us..no complaints!

Stayed: April 2017, travelled with family
Thank Jason E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Dolphin Beach Club, responded to this reviewResponded 10 April 2017

Hello Jason E.,

Thank you for staying with us at Dolphin Beach Club! We are delighted you found everything you needed in your unit. We are also thrilled the staff was friendly during your stay. We appreciate your feedback. We hope you will join us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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