We book this Villa to celebrate our wedding in June/11 -a Saturday- (we live in Canada). We made and confirmed the reservation for the event in Nov/10. A downpayment was sent in Dec/10. Several confirmations were received, info regarding details for the wedding day were discussed with the owner and the front desk's person several times as well.
Then, just 2 months before the wedding (April/11), they sent us an e-mail saying that there had been a mistake (made by an employee that is not longer there and from who we never heard!): they booked 2 weddings for the same day and time (evening)! It took them almost 6 months to find out the error!!! So, they said we had to reschedule our wedding for Sunday!
By that time, most of our guests had booked already tickets and made work arrangements... Villa Ducale did nothing to help us. At the end, we had to find by ourselves another place to celebrate the wedding (more expensive of course due to the short-notice booking). Some of our guests are now not able to come due to the changes.
A lot of money, time and effort wasted!!! We regret and are so disappointed about doing business with Villa Ducale (Venice).
We do not want other people to have this kind of bad experiences... be careful!
We did not stay at the hotel, as stated above, for this reason we cannot rate aspects such as cleanliness, sleep quality, rooms, etc.
This is a clarification from our previous review (same content) that was already removed.
Within the options available to check under the subject "Rate this hotel" there is not the option of "not applicable (N/A)", for that reason at the time of the first review we marked all the aspects with the lowest rate.
- Official Description (provided by the hotel):
- Built in 1884, by a Venetian nobleman, Count Giulio Rocca, Villa Ducale is situated in a magnificent park along the shores of the Brenta River. A mere 15/20 minutes from romantic Venice and ancient Padua, Villa Ducale offers an ideal starting point for discovering the Veneto countryside. Public buses stop right in front of the Hotel's gate and provide a direct service from Dolo to these two cities of art. Villa Ducale offers 11 rooms with high ceilings, frescoed walls, and warm wooden floors all furnished in pure Venetian style. Every room offers the comfort of a mini-bar, safe deposit box, mtv, direct line telephone, bathtub or shower en suite. All rooms offer views over the ancient park. Villa Ducale offers genuine Venetian cuisine in its restaurant. Free wi-fi for the guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), TripOnline SA, Expedia, Cancelon, Evoline ltd and Ebookers so you can book your Villa Ducale Hotel e Restaurant reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Villa Ducale Hotel e Restaurant Province Of Venice/Dolo, Italy