Basically it's an enjoyable decent holiday group hotel which. takes in bus loads of tourists. Our problem was that they promised an accessible bathroom and that didn't happen, they advertise a minibar and that's not true and our aircon couldn't be turned on the first night as they couldn't find the remote! So I didn't take a shower for 3 days, died of thirst the first night and had to have window open with howling winds on us.
Other than that the rooms are basic 4 star chain hotel comfortable and the hotel is conveniently located adjacent to a nice shopping centre not far to walk to beach or Railroad Station..

Date of stay: June 2018

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Valued Guest,

Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos.
We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments.
We very much look forward to welcoming you back for a second stay at Riviera Hotel Carcavelos when we may have the opportunity to exceed your expectations and earn a five star review.
Kind regards,

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361Laurent361

London, England, United Kingdom

33

Reviewed 23 May 2018

Long week end in Lisbon/Carcavelos

I came to Lisbon with my Brother and wanted to have the right balance between City break and beach. Carcavelos was the perfect spot as the sea front is beautiful, and only 25 minutes by train from Lisbon City Centre, for around €2 per trip!!! We were able to enjoy the beach and pool and head to the City late afternoon for some sight seeing and dinner.
The hotel location is perfect, around 6/7 minute walk from the train station and 5 minute walk from the beach. Really loved the pool, it was very peaceful and quiet despite the hotel being full when we stayed. There is a shopping mall with a supermarket as part of the building. There is a gym but good to note that it is not managed by the hotel and a €10 fee per day applies should you want to use it.
The decoration of the rooms is a little bit dated but it was clean, good size and good bathroom. The breakfast wasn't fancy but perfectly decent.
The staff at reception was very friendly, with a special mention to Daniela who couldn't do enough to help, thank you so much for making feel so welcome!
I would recommend this place and would certainly come again when in Lisbon.

Date of stay: May 2018

Ask 361Laurent361 about Riviera Hotel Carcavelos

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Guest,

Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos.
We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments.
We very much look forward to welcoming you back for a second stay at Riviera Hotel Carcavelos when we may have the opportunity to exceed your expectations and earn a five star review.
Kind regards,

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Ann Y

Markinch, United Kingdom

134

Reviewed 22 January 2018

Holiday

The Hotel has a great location as your driving up to it it is lovely close to beach 5min walk near train station & local buses breakfast plenty to choose from staff very friendly room lovely decor a bit dated maybe needing upgraded loads of different shops & small cafes & local supermarket just beside the hotel a few restaurants near by as well I would probably rate it as a four star but I would hope to visit again in the future

Date of stay: January 2018

Ask Ann Y about Riviera Hotel Carcavelos

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Valued Guest,

Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos.
We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments.
We very much look forward to welcoming you back for a second stay at Riviera Hotel Carcavelos when we may have the opportunity to exceed your expectations and earn a five star review.

Kind regards,

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shantopri

Gurugram (Gurgaon), India

12244

Reviewed 13 January 2018 via mobile

Nice and comfortable stay

We stayed at this hotel for 7 days and it was a pleasant stay. The check in and check out was real smooth and helpful front office. The room comfort is nice with a balcony which has a nice sit out. Our room was in the 3rd floor and we had a narrow view of the see, which was fantastic. Going to the Carcavelos beach was a matter 5 min walk. The greatest advantage was that the hotel is attached to a mall, which has Pingo Doce, multibrand grocery where you get all you need. If you step out of the hotel you also have several options to eat. The breakfast provided by the hotel was excellent. We have a overall nice stay and will definitely would like to stay again!

Date of stay: August 2017

Ask shantopri about Riviera Hotel Carcavelos

Thank shantopri

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Guest,
Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos.
We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments.
We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you further improved quality and hospitality to make your stay a memorable one.

Best Regards

Carla Fernandes

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martinrT9542QS

Carcavelos, Portugal

10165

Reviewed 28 November 2017 via mobile

Just short of a four star hotel, in my personal view

This Hotel enjoys a great location for the beach, transport links and is adjacent to a good quality shopping complex. The breakfast was very good with plenty of choice, but mine had to be rushed due to early work commitments. I wish hotels generally would start breakfast earlier than 7am to accommodate for the early risers and those needing to travel early in the day. I believe the outdoor pool is free for guests (please check readers) but for the indoor spa complex, including pool, there is an additional charge (I think I was quoted €10) as it is managed by a third party company and not the Hotel.

I had made a very late booking for a double room and was pleasantly surprised to receive a free upgrade to a junior suite, which was a very nice size. I’ve read a few of the other reviews on here and would agree that the bed was overly hard, though I slept ok, and that the towels were well used and could perhaps benefit from being refreshed. The decor was tired in places too.

Whilst waiting for breakfast to be served I enjoyed some of the original artwork that was on display and for sale, although I thought the prices being asked didn’t quite match the quality of art that was on display.

The few staff I had contact with were all professional, courteous and spoke excellent English.

Summing up, overall a very pleasant hotel and there wasn’t really anything that tainted my visit. I would recommend it, but checkout the other reviews too before you make your mind up.

Date of stay: November 2017

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Valued Guest,
Thank you for your comments regarding your stay at Hotel Riviera. Please be assured that your valuable opinion will allow us to focus on areas in need of improvement.
Looking forward to welcoming you back, we do hope that you will give us another chance to regain your trust in our hotel.
Best regards

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Consistently comfortable and reliable, near fantastic beaches - Review of Riviera Hotel Carcavelos

Consistently comfortable and reliable, near fantastic beaches