We stayed here for 1 night in late March 2014 as part of a 2 week trip visiting Japan. The hotel is modern, clean and was conveniently located for us as we wanted to visit Fuji-Q Highland before moving on to Kyoto. It is a 5 min walk to Mishima JR Station which you can get a bullet train to from Tokyo Station. The hotel is situated next to the railway so depending on where your room is, you may get some noise from the trains which run late and start early (3am). On arrival we were welcomed by the friendly english-speaking staff complete with hot towel. We stayed in room 1113, a room on the 11th floor which had a good view of Mt Fuji in the distance. However this isn't as picturesque as it may sound due to the railway tracks and industrial town in the foreground. The room itself is fairly basic but has all the amenities you need. We found the bed to be comfortable, however we only had one pillow each and they were very hard. We didn't realise this until we were ready for bed so didn't go to reception to ask for another pillow but we're sure they could accommodate this request. There were complimentary pyjamas, toiletries and slippers. There was also a mini fridge (no complimentary bottles water unfortunately) but no safety deposit box / drawer. The Wi-Fi in the room was excellent - super fast (20Mbps!) and easy to connect to. The hotel also has a onsen on the 12th floor which we didn't get to use but seemed popular with other guests. It is a traditional onsen i.e. no swimwear and gender separated (we're not sure regarding their policy on tattoos). Breakfast was included in the room rate and you get a choice of Western or Japanese. As there was 2 of us, we had one of each and both were tasty; it is an all-you-can eat buffet breakfast which was a bonus. On check out at 7am (check out is later but we had a busy day ahead), we were able to leave our luggage at the reception until 5.30pm whilst we enjoyed our day at Fuji-Q Highland. Overall we would recommend this hotel for a short stay (1 or 2 nights). We paid £67 per night for a standard double including breakfast which we feel is about right for what you get.
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