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“The best Backwater Retreat in Kollam” 5 of 5 bubbles
Review of Fragrant Nature Backwater Resort & Ayurveda Spa

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Fragrant Nature Backwater Resort & Ayurveda Spa
Ranked #2 of 22 Hotels in Kollam
Kolkata (Calcutta), India
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“The best Backwater Retreat in Kollam”
5 of 5 bubbles Reviewed 16 March 2014

If you are looking for a quiet getaway, this is the place. One of the finest backwater retreats in Kollam. Lovely Villas overlooking the backwaters, friendly staff,good food, amazing views ... What else one can ask for. I would recommend this to everyone who is planning to go to Kollam.

Room Tip: Villas opposite to the pool
See more room tips
  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Lost_Trails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sajeeshkurup, General Manager at Fragrant Nature Backwater Resort & Ayurveda Spa, responded to this review, 20 March 2014
Dear Guest,

Thank you for staying with Fragrant Nature ,Kollam .It was a pleasure to have you as our guest.

I am were very much excited to read that you had a wonderful holiday with us and enjoyed all the aspect of our service.Your kind words on our service,location and staff is highly appreciated and would like to thank you for recognizing our efforts. It is always encouraging to read such positive reviews which keeps us motivated to do better.

Thank you once again for recommending Fragrant Nature and look forward to host you in near future.

Sincerely

Sajeesh.Kurup
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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515 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (185)
Date | Rating
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English first
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 March 2014

I had an amazing vacation at FN. I purchased a two week, all inclusive Ayurvedic package. If you are looking for a place to relax, eat fantastic, local food, and enjoy the benefits of Ayurveda without the hospital feel, this is the place for you! The property is well-maintained, the rooms are clean, and the staff is great. The general manager, Sajeesh, approached me on the second day to make sure everything was okay and offered a complimentary room upgrade. He continued to check in throughout my stay. I am very thankful to Sajeesh and his team for this great experience and I look forward to returning next year!

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ribka123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sajeeshkurup, General Manager at Fragrant Nature Backwater Resort & Ayurveda Spa, responded to this review, 20 March 2014
Dear Guest,

Thank you for sharing you feed back on your recent stay with Fragrant Nature ,Kollam on tripadvisor.It was a pleasure to have as our guest.

Thank you for your kind acknowledgement of our warm hospitality . We make every effort to make our guest comfortable in all aspects and I am much delighted to know that we were able to achieve the same during your stay. Thank you for recognizing our efforts .

Once again thank you for this positive feed back and we look forward welcoming you back with your family next year .

Thanks & Regards

Sajeesh.Kurup
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 March 2014

For a wonderful peaceful getaway in the backwaters of Kollam Kerala this is the perfect place. The staff are accommodating and very friendly. The breakfast dining room is situated for panoramic views of the lake in an open air setting, or if you prefer an air conditioned room. Even though this is in the middle of a quiet and rural area you can take your pick of restaurants by ordering a Tuktuk from reception to Varkala beach (30 minutes’ drive). Truly a place to repair your soul.

Room Tip: For the best views and more tranquility chose lake facing villas 407, 408, 409 and 410 with 410 bein...
See more room tips
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Four10Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sajeeshkurup, General Manager at Fragrant Nature Backwater Resort & Ayurveda Spa, responded to this review, 20 March 2014
Dear Guest,

Thank you for choosing Fragrant Nature as you holiday destination and for sharing your thoughts on your recent stay with us in this public forum.

I am very much delighted to know that you have repaired your soul during your stay with us. Fragrant Nature is a property where you can be close to nature and rejuvenate yourself and I am immensely happy to know that you have experienced the same .

Thank you once again for supporting us and we look forward to welcome you back to this paradise close to nature.

Best Regards

Sajeesh.Kurup
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 22 February 2014

This hotel is an Indian hotel, so everything works in a slightly different way to hotels in Europe. Fragrant Nature is billed as a 4-star hotel, but in many ways does not quite meet these standards or its European equivalents. The hotel has some rough edges, but you're in India... so if you are happy to go with the flow then it shouldn't be a problem.

We were met at the airport after a night flight and were too tired to really notice the somewhat scary hour and a quarter journey to the hotel.

Arrival in the middle of the night was smooth and although we were not actually due to check-in until the morning we were given a temporary room for the night and moved to our villa after breakfast.

The setting on the Backwater is superb, with all rooms looking out onto the water. The tranquillity of the Backwater, the variety of birdlife, the occasional passing boat and the sunset makes sitting on the balcony relaxing and enjoyable. Our villa 408 at the far end of the site was one of the new ones. It was very clean and modern, and well air-conditioned. The beds are on the firm side.

The food options are middling. Nothing wrong with the food, but it is not an Indian dining experience and the restaurant is a little soulless. Breakfast was disappointing, and better suited to Indian guests. It still amazes me that Indians can't make a decent cup of tea.

Lunch and dinner are the same menu, with a mix of local and regional Indian dishes and a few non-Indian but done with an Indian interpretation. The food is simple but well cooked, particularly the fresh fish dishes. They will also provide dishes that are not on the menu. Service is slow so a two course meal took, on average, 2 hours. That didn't bother us too much as there is little else to do in the evenings, and it was actually quite nice to relax and talk.

Organisation is not a strong-point, so the times of three out of the six short activities we had booked were changed at the last moment. The complimentary massage is excellent and very cheap if you want subsequent sessions. The cashew nut factory visit comprises of watching women cleaning and sorting cashews in a very hot concrete shed - I wouldn't recommend going.

The one-hour boat trip around the Backwater is very pleasant. The short visit to the Elephant sanctuary is interesting as you get to feed an elephant, although 'sanctuary' is not quite the word to describe the surroundings. We didn't get to do the village tour or cookery as they changed the times to when we were otherwise engaged.

The hotel grounds are quite beautiful, but the immediate surroundings don't offer anywhere to go on foot. Unless you take a taxi, you are stuck there for the duration.

The staff, without exception, could not have been more friendly and welcoming and I do not recognise the negative criticism of some earlier reviewers.

All things considered, we have enjoyed our stay at Fragrant Nature. It's an Indian hotel with all the standards of the region and if you come with that in mind then you ought not to be disappointed. Would we come back again?... very probably.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank IanE15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sajeeshkurup, General Manager at Fragrant Nature Backwater Resort & Ayurveda Spa, responded to this review, 20 March 2014
Dear Guest,

Thank you for staying with Fragrant Nature and taking time out to share your feed back on your recent stay.

I am very much pleased to know that you have enjoyed your stay close to nature with us.I have also noted the points which have mentioned were we have scope for improvement.Your kind words on our spa,boating and landscaping is much appreciated .

Thank you once again for staying with Fragrant Nature and we look forward to welcome you back next time when you are in Gods own country ,Kerala.

Best Regards

Sajeesh.Kurup
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 February 2014

What makes this place the best is the staff and nothing beats their helpful attitude. They listen to you, understand what you really want and help provide that to you. On the day of arrival we were greeted by the lady at the reception. After waiting for a short while we were taken to our room and what a wonderful sight it was!! The view of the backwaters was amazing. The deal i booked included meals, backwater cruise, massage etc. On the day of arrival i went to Varkala Beach close by for which the taxi was arranged by the staff at the reception. The driver was very polite and guided us whenever we requested for something. On the same day we also went to Maha Vishnu temple. Tired we returned to the resort and upon reaching headed straight for dinner. The food tasted very good took some time to prepare but was worth the wait. We retired to bed and woke up fresh the next day. The breakfast was the way we expected it to be! Had a balanced combination of traditional southindian and western. Thereafter we requested the reception to arrange a cab which was done very promptly. We went out for shopping and an elephant ride and the driver guided us all around. When requested that we wanted to have a traditional lunch he even took us to a restaurant based on our requirement. After lunch we returned to resort and had the first ayurvedic massage at the spa. The masseurs were super good again and made us feel comfortable all along. After the massage we went for the backwater cruise which was an experience in itself and we had a good time in a boat (capacity of 12). The cruise was a long one and at no point did they try to wind things up in a hurry. After return from the cruise we sat an enjoyed watching the sunset from the resort strolling in the park and later playing Table Tennis in the recreation room. It was then time for dinner and again we were not disappointed in any way. After the dinner we went back to the room and then went off to sleep after watching TV for a while.The next day we checked out of the hotel at 09:30 after an excellent breakfast.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bhawani J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sajeeshkurup, General Manager at Fragrant Nature Backwater Resort & Ayurveda Spa, responded to this review, 23 February 2014
Dear Guest,
Thank you for sharing you feed back on your recent stay with Fragrant Nature ,Kollam on tripadvisor.It was a pleasure to have as our guest.

Thank you for your kind acknowledgement of our warm hospitality . We make every effort to make our guest comfortable in all aspects and I am much delighted to know that we were able to achieve the same during your stay. Thank you for recognizing our efforts .

Once again thank you for this positive feed back and we look forward welcoming you back on your next holiday with us, close to nature.

Thanks & Regards

Sajeesh.Kurup
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
5 of 5 bubbles Reviewed 8 February 2014

Having travel throughout India staying in some of the best hotels the country has to offer we arrived at the Fragrant Nature Hotels & Resorts - Kollam.

On arrival we were greeted by the welcoming and helpful reception staff and our luggage was swiftly taken to our room, which was extremely clean and spacious and with a well-appointed bathroom. The cottage had a balcony facing the beautiful backwaters. A refreshing glass of local pineapple juice was offered to us with a warm wet refreshing towel, very much appreciated after our long journey.

Once unpacked we ventured down to explore the beautiful surroundings and landscaping of the property. The setting of this resort is simply lovely, with a blue water pool in the centre. A houseboat and other small boats were always at our disposal to go to the backwaters. We had a complimentary Ayurvedic head massage at the SPA

You will simply love this place for its ambience and greenery. The early morning devotional music heard from a distance at 530am really is a pleasantry to the ears. Oh you won’t hear it if you are in your room, so don’t worry about it as it won’t wake you up.
You can actually jog around the hotel setting and sweat it out and go for a good breakfast or go to the fully outfitted gym.

The captains at the cafe are very helpful, courteous and pleasant. Special mention to the Executive Chef who puts his best culinary skills to satisfy us with Kerala dishes, be it lunch or dinner. He was there to ask what you would like to have for dinner or lunch or what would you like tomorrow. Being a frequent business traveller never had a Executive chef going round and talking to guest and recommending what to try in the menu next.

Service is par excellence in this hotel with personal attention to the guest by friendly staff. Also an excellent Guest Relation staff who deals with guest in a kind and professional manner seeking feedback to see how to improve further the image and services of the resort. A special mention about Sajeesh, General Manager, who was interacting with us on regular intervals to ensure everything was up to our satisfaction.

Rooms were neat and tidy, housekeeping was excellent. Room service were prompt and the friendly staff. There were sun bath beds as you step just outside the rooms where you can lay and relax by the pool. A pleasant setting indeed. It is a perfect
location for a company seminar or a retreat.

Looking forward to another holiday in Kerala at the Fragrant Nature for a relaxing stay.

Stayed June-2013, travelled as a family of 3

Jay
Dubai U.A.E.

Room Tip: All the rooms are waterfront !!
See more room tips
  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dubaijay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sajeeshkurup, General Manager at Fragrant Nature Backwater Resort & Ayurveda Spa, responded to this review, 11 February 2014
Dear Guest,

Thank you for sharing you feed back on your recent stay with Fragrant Nature ,Kollam on tripadvisor.It was a pleasure to have as our guest.

Thank you for your kind acknowledgement of our warm hospitality . We make every effort to make our guest comfortable in all aspects and I am much delighted to know that we were able to achieve the same during your stay. Thank you for recognizing our efforts .

Once again thank you for this positive feed back and we look forward welcoming you back on your next holiday with us, close to nature.

Thanks & Regards

Sajeesh.Kurup
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DELHI
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 8 February 2014

I had been to Kerala for the first time and wanted to spend some quality time amidst the nature. Fragrant Nature is the perfect place for this. It has everything you would expect for the ideal Kerala getaway experience.

The staff gave us a lovely welcome and guided us to a beautiful villa in a private location. The atmosphere was extremely peaceful and serence. The room itself was neat and well decorated. The staff gave us all round attention and would be there within minutes to provide for all your needs.

You can indulge in many activites as part of your stay including fishing and boating in the lake that overlooks the resorts and book a houseboat.

The food suited me very well as it wasn't too oily. I love seafood and you can get fresh crab and spicy prawn curries made to order.

Please make it a point to visit this resort anytime you are in Kerala!

  • Stayed January 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank tina_varghese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sajeeshkurup, General Manager at Fragrant Nature Backwater Resort & Ayurveda Spa, responded to this review, 11 February 2014
Dear Guest,

Thank you for choosing Fragrant Nature as your holiday destination and for taking time out to share your feedback on your recent stay with us in trip advisor.

We are very much delighted to know that your stay was comfortable and you have enjoyed every aspects of our service.Your positive feed back is certainly a inspiration to all the staff and this enables us to do better.

Thank you once again for supporting us and we look forward to welcome you back to this paradise close to nature.

Thanks & Regards

Sajeesh.Kurup
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fragrant Nature Backwater Resort & Ayurveda Spa

Property: Fragrant Nature Backwater Resort & Ayurveda Spa
Address: CP11/709 Nedungolam P.O, | Paravur, Kollam 691334, India (Formerly Fragrant Nature Hotels & Resorts - Kollam)
Region: India > Kerala > Kollam
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kollam
#1 On the Beach Hotel in Kollam
#1 Romantic Hotel in Kollam
#2 Luxury Hotel in Kollam
#2 Spa Hotel in Kollam
Price Range (Based on Average Rates): £
Hotel Class:4 star — Fragrant Nature Backwater Resort & Ayurveda Spa 4*
Number of rooms: 29
Official Description (provided by the hotel):
Fragrant Nature is an exclusive 4 star Luxury Lakeside Resort offering the ultimate in relaxation and seclusion from the hustle and bustle of city life. The natural rural village setting of this Luxury hideaway, gives you the chance to see and experience the authentic Keralean way of life. The Resort is also well located for travelling and exploring the excitingly diverse wildlife, geography and rich culture of Kerala. Price range(per night) : £85 to £315Breakfast is free of charge. ... more   less 
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Also Known As:
Fragrant Nature Retreat & Resorts Pvt Ltd Hotel Kollam
Fragrant Nature Retreat And Resorts Pvt Ltd
Fragrant Nature Backwater Resort & Ayurveda Spa Kollam, Kerala, India

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