We spent two nights at this Onsen in April. Before our arrival we were very excited because this had to be the best hotel of our stay in Japan. We chose a room with private outdoor bathroom (this way we could have a bath together sice the pulic bath is separeated by gender), and payed a plus to have A5 rank Hida Beef (the best quality of beef) in our dinner. The price was 50.000 yens per night (more than 350€, almost 500$), so we expected a very good hotel, a great experience.
What we found instead was a hotel that had not been renewed in the last 50 years. The carpets were full of stains and the walls, doors and windows were full of marks (I have uploaded some photos). At night we wanted to start the heater (it had 50 years at least), but it made a terrible noise. We called the front desk and they sent somebody to repair it, but he could not do it until the following day. They took a portable heater, as old as the fix one in the room, but this one at least worked. The following day we wanted to use the private outdoor bath. It as very hot so we tried to add some cold water to it, but the water that came out from the tap was very very hot, even if the position of the tap was in cool water. We called the front desk and they sent somebody, who could no nothing. They told us the water would refresh when it got dark. We had to use the indoor bath shower to get some cold water and refresh the outdoor bath.
The indoor bath was disgusting. It was full of lime.
There were also some good things. The public bath was very beautiful, surrounded by a garden and with beautiful views to the mountain. The service was very good, with a personal waiter that served us the dinner in our room. The two waiters we had were very nice and tried to help us in everything.
To sum it up, we will never go back.
- Official Description (provided by the hotel):
- Yunoshimakan is a long-standing ryokan (Japanese-style inn) in Gero Onsen. The ryokan was established in 1931 and has had the honor of accommodating the previous Emperor Showa and the current Emperor Akihito. The more than 80-years-old wooden structure in a traditional sukiya-style took three years to be built by artisans of Hida, who are local artisans famous for their skillful techniques. The building is designated as a National Tangible Cultural Asset. Since the hotel stands in the great forest, each room commands a view of natural beauty. Guests here can experience the real Japan by staying at this historical main building surrounded by nature. Our ryokan is the best choice for those who want to touch and sample the ambience of real Japan. ... more less
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