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“Friendly but Disorganised”
Review of Bell Hotel

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Bell Hotel
Ranked #1 of 1 Hotels in Charlbury
Reviewed 30 December 2012

Well, we arrived to a friendly welcome but a room mix-up meant we had a small double instead of the twin room we had booked online. As there were no other rooms we stayed one night there and moved the next night to a "superior" twin. Slightly annoying to have to pack up and move but the staff were apologetic and gave us a free bottle of wine. The beds had seen better days (room 12 in the Annexe) and the springs sticking out of the mattress meant two more nights of inadequate sleep for me. The flat screen TV was a little small for the room so glasses definitely needed. The bathroom was OK but needed a ventilator to cure the black mould in places. The shower was OK but did not have good water pressure. The room was heated with an electric fan heater and heated shower rail in the bathroom. There was no soap provided the first night here (luckily we had brought some) and the tea bags were not replaced on the 2nd night either. Good job we had brought those as well. The breakfast buffet was not so good if you have a fruit/cereal preference. There was only plain cereal, e.g. bran flakes/cornflakes and no fruit & fibre or the more interesting varieties available nowadays and no fruit or yoghurt. No menus are provided. However, on a positive note, the full English and in particular the scrambled egg was nicely cooked and served with very good granary bread. On the 2nd morning when my husband went early for breakfast they had not unlocked the door so he had to knock on the kitchen window to be let in! Unfortunately only one real ale was available as they had run out of all but "Rocking Rudolph" but there is a fantastic real ale (CAMRA) listed pub opposite - The Rose and Crown serving 7 real ales and with a lovely atmosphere and also another further down the street. We ate in the Bell Hotel for two nights. The food is a good standard - possibly a little overpriced but freshly made and well presented. The bar and restaurant area consists of several small secluded eating/lounging areas and is very pleasant. On the whole the staff were friendly and pleasant and the pub itself is obviously the "In Place" with the younger generation.

Room Tip: The annexe may be better than in the main building.
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  • Stayed: December 2012, travelled as a couple
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Thank jackiecoup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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116 - 122 of 206 reviews

Reviewed 9 November 2012

We stayed here in late October and found everything to our taste. Some of the more derogatory comments mentioned in previous reviews seem to come from people who expected the services of a four star hotel in a major city in what is a country pub which serves very good food. The breakfasts were generous and cooked to order rather than getting dried out in a chafing tray. The restaurant menu is comprehensive and of very good pub standard with a reasonably priced wine list (we found the Rioja - No 11 to our taste). Our three nights (which included the Sunday night free) came to £256 which included all our food - main course and dessert plus a bottle of wine each night. We think that this represents exceptional value. Additionally the pub is a great base for exploring the Vale of Evesham,Worcester and the Malvern Hills with canal side walks very close by. We hope to return next year. Both the proprietors and staff could not have made us feel more welcome and this made our weekend truly memorable

Stayed: October 2012, travelled as a couple
Thank Chickadeecroydon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2012

We were a little disappointed at how small the room was - especially the bathroom but most of all we were horrified to be told to go to bed at 12 because the staff wanted to call it a night and they needed to lock us into the corridor that the rooms run off! That was the end of our celebratory weekend

  • Stayed: November 2012, travelled with friends
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Thank JAG2111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thebell2, Owner at Bell Hotel, responded to this reviewResponded 5 November 2012

Many thanks for taking the time to review your recent stay with us here at The Bell, We are as advertised a pub with rooms not a hotel. We are not licenced to sell alcohol throughout the night so please except my apologies for not being able to serve you after 12.10am when your last bottle of wine was ordered and served.

It is normal practise for us to close in the evening as you would expect, again please except our apologises that we were not able to offer you full use of the restaurant to continue your celebration into the earlier hours without a staff member being present. We are very pleased to be able to offer all of our guests a seperate entrance in/out of the accomodation so pleased be assured that at no piont are guests "locked in the corridor" or instructed to "Go to bed".

This is not a problem that we encounter generally with guests wishing to stay down stairs after 1am, however we appreciate your feedback.

I was pleased to here from you on the Sunday morning that you appreciated the comfortable beds and delicous breakfast.

Kerry Leighfield
Proprietor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2012

My husband booked a room for our annivesary, we had visited Charlbury a few years ago whilst camping and we remembered Charlbury as being a lovely place. Room 2 was very nice and had a lovely big shower room, but upon close inspection the maintenance/housekeeping of the room was not perfect only little things but nevertheless, and we couldnt find the promised biscuits and mineral water! .We ventured out for a drink and found a warm welcome in all the local pubs.Breakfast was good, but the toast was poor, 3 slices of basic sliced white bread, which didnt quite match the quality of the breakfast itsself. But we had a lovely stay, made to feel very welcome and our comments made when booking out said that they would be looked into.

  • Stayed: November 2012, travelled as a couple
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2  Thank Wendy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2012

We stayed here for 2 nights as we had a wedding on the Saturday night. The Bell only has 4 rooms and we had paid for a Kingsize room and although we were a little disappointed at the lack of space getting in and out of the ensuite bathroom it was as promised "a home from home" feel, relaxed, comfortable and cosy.
The rooms are decorated in a fairly modern way although the ensuite could do with updating to match the actual room decor and the bar downstairs as we struggled to have a comfortable shower it was either too hot or too cold, but it serves its purpose for what we needed and is the only reason I rate it as very good and not excellent.

We paid just over £90 for the 2 nights.

The breakfast was very yummy and we ate the night before and found the food fantastic, the staff are a credit to the establishment, friendly and attentive.
A great place to stay if you are attending a wedding at Deer Hall Park just 3 mins away in a taxi.

  • Stayed: October 2012, travelled as a couple
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1  Thank kellylou81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2012

Have called into the The Bell many times. Always nice police service by barmaids. Nice and clean bar and lounge area and open on time!!! Have had a nice meal here to. Good standard of staff and service.

  • Stayed: October 2012, travelled solo
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1  Thank oleJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2012

A mixture of good and not so good. Nice location in a quiet village with a choice of 3 other pubs all within 2 minutes walk. Lovely room with a very comfortable big bed (we had room 11). Clean enough but not spotless, some surfaces obviously hadn't been wiped and there was a bit of mould in the shower - this might have been due to lack of ventilation with the en-suite window painted shut. Very friendly and helpful staff but no sign of an owner or manager and they seemed to lack a bit of organisation. Asked for a bacardi and coke but they had no bacardi, then a malibu but they didn't have that either. Good beer, fortunately! At breakfast there was a choice of 4 cereals but 3 had run out when we got there; after a wait they found some more bran flakes and sent out for a box of rice krispies but were unable to offer cornflakes. Cheap 'value' brand cereals were a disappointment, whereas the fruit juices and ingredients of the full English were good quality. We enjoyed our stay but some room for improvement.

Room Tip: Rooms in the separate annexe were more modern with slightly better facilities.
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  • Stayed: October 2012, travelled with friends
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1  Thank gwynee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bell Hotel

Address: Church St, Charlbury OX7 3PP, England
Region: United Kingdom > England > Cotswolds > Charlbury
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Charlbury
Price Range: £62 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bell Hotel 3*
Number of rooms: 11
Reservation Options:
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Also Known As:
Bell Hotel Charlbury, Oxfordshire

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