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“Great Experience, must go”

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Grand Palladium Jamaica Resort & Spa
Ranked #2 of 3 Hotels in Lucea
Certificate of Excellence
Milan, Italy
1 review
“Great Experience, must go”
Reviewed 3 December 2011

I went with the family. The first thing I noticed was the soccer field on artificial turf, I was impressed by this as I am a soccer fan. Good Hotel, nice layout, nice food. This is a very huge hotel, perfect for a morning jog, shuttle service available for those not excited by the long walks. Olympic size pool for those looking to enjoy a long swim, or just wanting your own space to relax. Wide range of actives, you will leaving wanting to go back, I do.

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matthew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review, 5 December 2011
Greetings!

Thank you for leaving us your comments. We do have a wide range of activities for everyone of all ages to participate in and enjoy. We are glad that you were pleased with this. We apprciate all your positive comments and we welcome your visit in the near future.

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6,720 reviews from our community

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Montego Bay, Jamaica
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 December 2011

I spent my honeymoon here and after coming from 2 hotels prior i'm glad i went. Had i not chosen a group of hotels for my honeymoon it i would have had a less than memorable vacation. Grand palladium was wonderful (cant for the glass of rum punch greeting or the mostly friendly staff). I plan to return very soon.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank mrsforro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review, 5 December 2011
Thank you for taking the time to leave your review. We are glad that we were able to make your honeymoon a memorable one. It was our pleasure hosting you and we would love to host you again in the future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle Wa
Level 6 Contributor
89 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 December 2011

We got a very nice ocean view one bedroom suit with 2 balcony. It was nice and clean the shower smelled a little musty but it was fine after the first day. We keep the window open. This keep us cooler than the air conditioner . we also had a two person Jacuzzi. The maid gave us extra towels and extra water when we left a note with 2 us dollars. Bring one dollar bills for tip to spread the love and get better service we never felt pressure for tips .
We thought the staff was very friendly and helpful . Smiling and being nice then you get good service. The gardener help us carry our luggage up the stair to the lobby. After seeing us struggle with our luggage.
Our airport shuttle came with our package. When it was late a taxi driver offer to take us for 60US. The front desk told us that a shuttle with the hotel was 6 US per person to the airport.
It was a large resort. It was hard on my husband’s bad knee. If I had known I would of booked on the lady palladium side. The lady palladium is closer to sunset cove. You have kayak, paddle boats, snorkeling and a better beach at the cove.
One review suggested you bring a mug with a lid. Fill the mug and take down to the beach.
. The hotel had people asking guest everywhere if they were happy and if there were any problem. It looks like they are working at being better.
The message at the spa was great and at a good price at 50 US.

Room Tip: Check the schedule of open restaurants. That way you can try a different one every night. The best...
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank travelerfunSeattleWa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review, 5 December 2011
Greetings!

Thank you for taking the time to share your comments based on your recent vacation experience at our resort. We are elated that you have had such a wonderful time and also that you found the accommodations to your liking and the friendliness of our staff was appreciated. It was a pleasure hosting you and we look forward to having you with us in the near future.

Kind Regards.
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 December 2011

Wow. I can't believe some of the reviews claiming that staff was rude. I have been to this resort 4 times and I continue to return because the staff is so wonderful!

  • Stayed September 2011, travelled with friends
    • Value
    • Location
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Helpful?
Thank aslovestotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 6 Contributor
91 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 December 2011

I was a little worried after reading some of the reviews. But this place was great. It is a very big resort, and you will have to do some walking, but nothing that I would consider unreasonable. We stayed at Villa 12, and had a ocean view. We had no wash cloths, the first day, the maid corrected it the next day. I did not expect to wait till the next day, but no big deal. The buffet was good, they changed the menu daily, that helped to change it up. There is a humongous pool area and plenty of seats available and activities planned while at that area.
Had a couples massage by the ocean, that was excellent, I would do that again. There is nothing do outside of resort, unless you take the day trip to Negril, which I did. But not thru the hotel. I went fishing one morning in Negril. The taxi driver came back and took us to
Negril, we made a few stops. He waited for us and then took us back to the hotel. Cheaper than the hotel arranged transportation. Overall we had a great trip,no real problems to report. We could only use the Wifi service in the lobby. Very minor problem.

  • Stayed November 2011
    • Value
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Helpful?
Thank pgriffin9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review, 5 December 2011
Greetings!

Thank you for sharing your comments. We are elated that you have had such a wonderful vacation at our Resort. It is a delight to know that you have enjoyed all that our resort has to offer. We do have an extensive variety off food items in our buffets, something for everyone to enjoy. It was our pleasure hosting you and we look forward to your visit in the near future.

Kind Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Brunswick
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 28 November 2011

Attended for a wedding with 44 others. Everyone did alot of tipping. THE GOOD: Most had great experiences. Large resort so we ran 35 - 45 minutes each day criscrossing within the resort. Great food, entertainment, beaches, activity staff energized, rooms clean. Staff - everyone loved Greg in the buffet, Ashdale and Theresa in the restaurants, THE BAD: Slow season so not all restaurants were open every day. Phone issues. Drinks were not premium. If you want a buzz drink beer or liquor straight. Only house wine was included in the all inclusive, tasted like home made wine. White wine could be clear in one glass and amber next. When a bar runs out they won't restock the same day if the next. We had to argue with guest services to have a bottle taken to main bar. Finally she agreed. At a resort like this her responce should have been "right away". No Bob Marley drinks at this resort...couldn't believe that either...in Jamaica. Again, guest services said the bartenders cannot mix them. We didn't want them flaming. Not everyone had their fridges stocked daily (2 Red Stripe, 2 water and three soda). Even after calling the front desk...repeatedly. Told tomorrow they will bring it. Don't count on vehicle to come and take your luggage to the main lobby. One couple waited 45 minutes, carried their luggage from the far end (honeymoon area) and almost missed transportation to the airport. Really ticked when 4 luggage people and a vehicle were standing around. A few moved rooms due to musty smell. It was humid. THE UGLY: Employees pushing pot and thin cats everywhere.

Room Tip: Large resort so ask for closer room. You will be told no. Slip a $20 and you will get it. I asked f...
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  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marathon_Couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thunder Bay, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 November 2011

It was a good hotel everything was nice fun time. Rooms are good nice showers, POP staff was good, the night shows were good especially the dancers if any one knows there names please tell me or knows how to contact them let me know. Resort was large and clean the spa was very relaxing and neatly designed.

Room Tip: I had an upstairs room at it was very peacefull
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  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review, 5 December 2011
Greetings!

Thank you for taking the time to share your comments about your recent vacation. We are elated that you have enjoyed your time spent with us and our entertainment team. Please do not hesitate in contacting us if their is anything that we can do from this end. It was our pleasure hosting you.

Kind Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Palladium Jamaica Resort & Spa

Property: Grand Palladium Jamaica Resort & Spa
Address: The Point, Lucea, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Hanover Parish > Lucea
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Lucea
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Resort & Spa Lucea

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