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“Unsophisticated but friendly...”

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SATHYA Park and Resorts
Ranked #7 of 12 Hotels in Tuticorin
Reviewed 31 March 2014

The best thing about this property is the lush greenery in which it is located.
Service here is unsophisticated but genuine
Food is par excellence - local fare which is simply unbeatable.
Overall had a short and decent stay here...

  • Stayed: January 2014, travelled on business
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1  Thank RajeevM19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YESRAV, Operation Manager at SATHYA Park and Resorts, responded to this reviewResponded 30 October 2014

We Will Certainly Working Towards Sophisticated Service In All Means In Near Future Sir

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70 - 76 of 98 reviews

Reviewed 23 March 2014

The room mwas comfortable.Bathrooms very small and the location of bath area very bad.Air conditioner was giving trouble and had to swich off at midnight and slept withot A/C.
Outdoor dining in the lawn for Dinner was a good idea.Breakfast spread was sumptuous and good
Location very far from city

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Cleartrip
1  Thank Vasudevan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YESRAV, Operation Manager at SATHYA Park and Resorts, responded to this reviewResponded 30 October 2014

We Apologize For The Technical Problem During Your Stay Sir,We Have Rectified It Sir,For Your Next Visit You Will Definatly Find Better Comforts Sir

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Reviewed 23 March 2014

We stayed in this beautiful paradise along with family in October 2013.

From the point of handling of reservation to our check out and farewell, Mr. Rao the General Manager personally handled everything, handling our reservations with promptness that left us surprised, giving us different rate options that was well within our budget. Mr. Rao ensured each and every query I had ( being a fussy guest and from the hotel industry myself,) was addressed to with much more patience and understanding that I would personally would not have handled my own guests.

Mr. Rao and his team ensured that we were treated like royals and left nothing to chance. It is as if he could read our mind and ensured that the 3 nights and 4 days we spent there was like in heaven - the food, the cleanliness of the accommodation.

The property is an oasis of tranquility in the chaos of the city. It has beautiful well maintained garden, and wonderful rooms. The chefs under the personal supervision of the General Manager produced wonderful and varied food. But for my family and I, it is the team lead by Mr. Rao that really made the difference.

The royal hospitality started the second we stepped into the lobby and stopped after we checked out on departure and headed for the gates. To make a hotel beautiful just needs lots of money and a degree of taste, but to motivate and manage a team to provide such personal, excellent and seamless service requires a special skill. Mr. Rao managed it all, very professional and specially.

We thought we were his only guests, but later understood that it is his way of treating each and every guest with the special touch.

Would strongly recommend it as the only place be it for a business venture or a family outing - this is the paradise.

  • Stayed: October 2013, travelled with family
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Thank singhgams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YESRAV, Operation Manager at SATHYA Park and Resorts, responded to this reviewResponded 30 October 2014

Thanks For Your Valuable Comments Sir

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Reviewed 11 February 2014

Had an very good experience with the reservation team while booking the resort. Very prompt, had provided all the details I had requested and had even called me to clarify questions and provide confirmation. No complains...... was a smooth experience by any standards. The confirmation of booking mail comes from a different e-mail address which is not monitored, though this was not known to me until informed, it would be good to put a foot note to state "DO NOT REPLY" to this auto-generated confirmation message. But the recovery due to this was good, since my response went to a less monitored e-mail ID, the GM of the resort called me to ensure everything after that went on well.

Sampath Rao, the GM of the resort along with his team did an excellent job from a service perspective. Each and every employee.... be it the bell boy who managed our luggage, the team who were serving breakfast, room service, house keeping... all did an excellent job.

Check-in: did not have any issues, was smooth got the type of room (cottage) I opted for. Nice resort, with well maintained lawns..... the highlight of this resort is the lush green lawns everywhere. Very unlikely for a place like Tuticorin which is great... this resort will be good till the lawns are maintained well. You cannot see the soil in most of the places inside the resort, it has lush green grass everywhere, well trimmed and maintained plants, perfect in shape... WELL DONE to the horticulture team of this resort. Have to appreciate them for making this place look so green which I enjoyed the most. The resort was clean, pool was clean and well maintained, rest rooms were clean as well.

Food was good, no complains. However I did not try non-veg. Breakfast was good and so were veg lunch or dinner or snacks items.

Few things which needs changes are some renovation is required to upgrade the rooms from CRT TV to LED/LCD TV's to better utilize space. A kettle in each room can be provided or provided on request for coffee. I was told the rooms are being renovated by the GM and the renovated rooms are much better with new paints, light fitting, bath fitting, LED TV with USB, better water shower pressure etc. Would like to see the renovation complete soon so that all rooms are perfect (just 1 suggestion - pls mark the switch in the bathroom room as HEATER else it does take while to find how to get hot water).

Only feedback I had is that the room service bills were a bit lost - ie. each order should have only 1 bill but I had several bills for each order which was a bit confusing to reconcile. Else no other glitches. When our taxi broke-down prior to our departure to the railway station, the resort arranged for their vehicle as a back-up if required.

In all a great resort, a best option I will recommend

  • Stayed: February 2014, travelled with family
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2  Thank AK_Chennai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YESRAV, General Manager at SATHYA Park and Resorts, responded to this reviewResponded 14 February 2014

Dear sir,

Greetings from all of us at SATHYA Park and Resorts!!!!

It gives us a great pleasure to read your wonderful review. We are delighted to learn that you enjoyed your stay on a very special occasion at our resort. I have shared your feedback with the entire team at the resort and they appreciate the same.

And we would like to thank you for your feedback on over all services in detail and your very treasured suggestions over all at the resort which i have taken up with my colleagues and we are working on...

a. I am already formulated an extensive plans for renovation (requested Architect for mock-up
room).
b. Training to staff to make our patrons more comfortable.
c. A kettle in each room will be provided on request for coffee from today.
d. Made an indication near the switch in the bathroom to identify the heater switch.

Once again thank you for your review and we look forward to welcoming you back at SATHYA Park and Resorts, Tuticorin for another memorable holiday / stay with the family/friends.

If I can be of any assistance in the meanwhile please do let me know.

At your service

P.Sampath Rao
General Manager

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Reviewed 20 January 2014

It's really was a very good experience at sathya park. The food was awesome and service was very good. The main asset of this place is Lush green gardens which are very beautiful and very very neatly maintained. Everybody will love swimming here because of it's maintenance and very pleasant ambiance. The submarine theme in aqua bar is also appreciable and finally the room ambiance and interior is also very good. I assure nature lovers will love this place.

  • Stayed: January 2014, travelled on business
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Thank dileepchakravarthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YESRAV, General Manager at SATHYA Park and Resorts, responded to this reviewResponded 14 February 2014

Dear sir,

Greetings from all of us at SATHYA Park and Resorts!!!!

We are very happy to have received your review post your stay on last month. It gives us pleasure to read that you enjoyed your Business get together at our resort. I have shared your feedback with our entire team at the resort who appreciate your kind words of praise.

We look forward to welcoming you back at our SATHYA Resorts for another memorable experience in the near future.

If I can be of any assistance in the meanwhile please do let me know.

At your service

P.Sampath Rao
General Manager

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Reviewed 30 December 2013

Our family of 4 was in tuticorin last week. We stayed at Sathya Park Hotel. It is a huge property with a nice lawn. The children loved the space. The service provided by the staff was excellent. The food was also good. Quite surprised to find this such high quality in a small town like Tuticorin. Would highly recommend the hotel. Special thanks to the GM of the hotel who helped us find our way to the places we wanted to see.

Room Tip: The cottages are small, but good. Feels like being in tiny houses.
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  • Stayed: December 2013, travelled with family
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1  Thank Lakshmi1608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
356BEST, General Manager at SATHYA Park and Resorts, responded to this reviewResponded 11 January 2014

Dear Guest,

Season greetings from all of us at Sathya Park and Resorts!!!!

We are quite pleased with your stunning review! Thank you so much for choosing to stay with us and for your amazing review.

I am so happy to know that you got to experience the best of our hospitality.

As they say, a place is because of its people and so is SATHYA Resorts - Tuticorin. I am blessed to be working with highly committed and enthusiastic team members.

Your testimonial will go a long way in encouraging us in our endeavor to provide the highest quality of product and service.

Your extended family here at the hotel looks forward to welcoming you back very soon.

High regards

At your service

P.Sampath Rao
General Manager

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Reviewed 18 December 2013

I spent two days at the Sathya resort in Tuticorin recently. It is conveniently located close to some of the industrial areas but is in need of a major renovation. Rooms were average with wifi poor. Breakfast was average with only a small amount of variety but the staff were accommodating.
From all reports, this hotel is one of the better establishments in the area. One of the advantages is a small bar and reasonable food at the entry of the resort.

Room Tip: Ensure they indicate how to operate the hot water to your room. This advise wasn't given to us a...
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  • Stayed: December 2013, travelled on business
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Thank crakyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YESRAV, General Manager at SATHYA Park and Resorts, responded to this reviewResponded 21 December 2013

Dear sir,

Greetings from all of us at Sathya Park and Resorts!!!!

At the outset we would like to thank you for your comments and feedback. Kindly accept my sincere apologies for an inconvenience caused to you.

We will certainly take the corrective actions soon of the points mentioned by you.

But we request you to provide the room number or at least a category of room you have stayed, especially to correct the Wi-Fi issue immediately and to correct the maintenance part.

However my sincere apologies again and we request you to come back again and assuring the best hospitality from our end.

At your service

P. Sampath Rao, General Manager
Email: sampath@sathyaindia.com

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Additional Information about SATHYA Park and Resorts

Address: 2/86, Palayamkottai Road | Maravanmadam, Tuticorin 628101, India
Region: India > Tamil Nadu > Thoothukudi District > Tuticorin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 12 Hotels in Tuticorin
Price Range: £17 - £38 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SATHYA Park and Resorts 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Sathya Park Hotel Tuticorin

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