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Hotel Suite Villa Maria
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Reviews (762)
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Reviewed 3 May 2014

We are regular visitors to Tenerife always staying in 5* accommodation - Grand Anthelia and Roca Nivaria. We have never been disappointed but the Villa Maria topped them all. The accommodation was superb - a lounge and kitchen with downstairs shower and then upstairs a lovely bedroom with balcony and a superb bathroom with bath, twin sinks, massage shower, loo and bidet. The best bit, however, was the private garden with sete, table and chairs and two extremely comfortable sun beds. No plastic beds here. Both the beds in the garden and those at the pool were faux rattan with 4" think mattresses.#

We were on B & B and the selection of food at breakfast was very good. Cereals were Kellogs and Alpen muesli - a luxury compared to the usual local, soggy cereals. Then the usual cold meets and cheeses, bread, toast etc and a full cooked breakfast. The piece de la resistance was the champagne/bucks fizz every morning. Usually the 'champagne'is sparkling wine but here we were treated to Moet & Chandon - too good for Bucks Fizz really but so enjoyable.

We ate in the hotel restaurant on one evening and the food was very good; however, the menu was limited and so we walked into La Caleta for two meals and Playa Del Duque, a 15 min walk, for three meals. It ws nice to have the choice.

The ability to make a decent cup of tea was wonderful. A kettle and a tea pot were provided along with a microwave, full fridge, over and hob, not that we used them. The small shop on site was reasonably priced and meant we saved a fortune on drinks throughout the day.

Two slight criticisms - the internet connection is poor although the manager stated that fibre optics are due to be provided within the next year and the rooms would benefit from the provision of sun umbrellas for the garden sunbeds.

A wonderful holiday that we will repeat.

Room Tip: Some larger rooms have private pools or hot tubs, otherwise all are excellent
  • Stayed: April 2014, travelled as a couple
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1  Thank SueMorrisSRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this reviewResponded 5 May 2014

Dear guest,

Thank you for choosing the Hotel Suite Villa María for your recently holidays. It was a big pleasure having you at our facilities and to see that you enjoyed the experience at your Villa. We are proud to read that the hotel and our caring 5 star service met your expectations.

To enjoy our facilities, even more, for your next visit, I would like to invite you to visit our golf course, “Los Lagos”, where you can practice this sport surrounded by nature and the Atlantic Ocean.

For more information don’t hesitate to call or write us, we will help you in whatever you need for another unforgettable stay at our hotel.

We will be happy to welcome you again at our hotel.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2014

We have been visiting Tenerife for eight years and have stayed in various locations... Sheraton, Abama, Grand Melia all of which have provided a nice holiday, however Villa Maria has nailed it for us...
Location.. Perfect... walking distance to La Caletta (three great restaurants to visit) and only a 5-6 Euro taxi to Costa Adeje.
Villa... Two bedrooms, (one upstairs with own terrace), kitchen with decent sized fridge freezer, two ring hob and most importantly comfortable couches and good TV channels. What was really lovely was the outdoor Jacuzzi, comfortable outdoor furniture with plush cushions (home from home for us) and comfortable indoor sofa module which was perfect for lounging at the end of the day watching TV channels (English) which we don't normally get at home !
Room Service.. We did not use it but until 11 (I think).
Breakfast... Lovely, lovely, lovely service (thank you everyone ) food was great, lots of hot and cold foods and pastries and champagne AND served until 11am ! On the instances particular dishes I required ran out, I mentioned it and they were replaced quickly.
Facilities... Having two children 8 and 11. we were delighted with the fact that there was a park , a mini golf course (12 holes). pool, table tennis, games room
Pools... Two, which were spotless, my husband swims daily and early and being well travelled was impressed at the condition and clarity of the water.
The second pool is heated and shallower, ideal for the kids PLUS there is a lifeguard on duty !
Mini Supermarket, open 11-1.30 - 3.00-7.00 selling the basics (no freezer section) but got us through the holiday and not much more expensive than the bigger ones HOWEVER Can you please stock tonic water ???
Restaurants... Pool bar lovely serving snack menu and bigger menu, a bit limited but what's the problem when you can eat in your villa or walk out to La Caletta in 8 minutes ?
Evening Restaurant... only ate there once but the food and service was lovely, reason only ate there once was that we don't like eating in the same place we have breakfast.
Room Service... Excellent
Laundry... Excellent and not as expensive as you usual 5* establishments.
Nails... There is a nail and hair salon on site which I can recommend, my nails were in disrepair due to staying longer than anticipated but 'thank you' for fixing them.
SPA.. No Spa on site which we missed but we used the Sheraton which was great (Review coming later).
Special thanks to Reception Staff ... ROBERT for making our stay so memorable we have already booked to return in August but basically the whole reception team were fantastic !!
Finally, I can't remember everyone's name but there are so many more staff who made the holiday great and everyone is doing a sterling job long may it continue and long we will be visiting,
Thank You and see you all again in August !

  • Stayed: April 2014, travelled with family
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Thank TraceyFinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this reviewResponded 5 May 2014

Dear guest,

Thank you very much for sharing with us your last holiday at the Hotel Suite Villa María. It was a pleasure having you and your family at our facilities, where you enjoyed these lovely holidays. It is really good to know that you had time to rest and to discover all the hotel’s areas during your stay, as the nailbar or the minimarket (we take note about the tonic water at our minimarket for your next visit in August).

It’s very important for us that you felt as at home in your villa and you found it comfortable, clean and spacious four your needs. And it’s nice to read that the staff and the hotel fulfilled your expectations.

I´d like to let you know that we are currently working on a new SPA area at the hotel, so in a few months you´ll be able to enjoy it.

We are happy to see that you´ll be back in August, we´ll be waiting for you.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014 via mobile

We are still at the hotel for a few more days but already can say that this has been a super stay. The hotel is great for family with kids (we have 2.5 year old + 8 months old). Very buggy proof, many child seats available and people always have time to admire the kids :)
Super to have your own kitchen too so that you are not fully depended on the hotel restaurant. And the supermarket is around the corner.
The location itself is good but you would want to have a car to do trips out. It is 20 to 30 min drive from airport. We also went to Jungle Park, which was a fun outing, but do check directions before you set off as it took us sometime to find it when we went on a spur of the moment. we did not spend to much time in Los Cristianos or beach as we did not find it very attractive, and with the comfort and amenities of hotel resort it is much more relaxing to stay there.
We are not impressed by the car seats provided by Cicars, where we rental ours. It does not seem to be securely fitted and would not have set off if we knew we would do a lot of driving...

  • Stayed: April 2014
    • Value
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Thank MarDH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this reviewResponded 29 April 2014

Dear guest,

Thank you very much for sharing with us these lines and your family holidays at the Hotel Suite Villa María. It was a pleasure having you and your family at our facilities and to see that you enjoyed them.

Our goal is our guest’s satisfaction and comfort, so that, we strive to improve daily to provide you a 5* care. And we are pleased to read that we have exceeded your expectations.

Personally, for your next visit, I would like to invite you to know the hotel golf course, “Los Lagos, where you can enjoy its wonderful views while you are practicing this sport, just two minutes from your villa.

Our staff hopes to see you soon in Tenerife.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

This spotlessly clean hotel was an excellent choice for a relaxing holiday with our daughter and her family including 2 children aged 5 & 3. We had a 3 bedroom( all ensuite) villa with private heated pool and garden. The breakfast buffet covererd everyones tastes and the staff could not do enough for us. The childrens playroom was well equipped and the mini disco hilarious! For young families or couples wishing to get away from it all for some peace and quiet this is the hotel to choose. The communal pools had plenty of sunbeds and there is table tennis and putting available too. None of the hectic environment I had expected from Tenerife - a bonus!

Room Tip: Villa 2 is the best of the 3 bedroomed, I think they all have good views though.
  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank GiSKW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this reviewResponded 29 April 2014

Dear guest,

Thank you for sharing with us your holidays at our hotel. It was a pleasure for us having you and your family with us, and know that you enjoyed and felt a 5 star experience during your stay. Also, it is nice to read that all of you enjoyed the different areas, specially children. Our resort, as you saw, is designed for relaxing and entertaining at the same time, the large common areas ensure our guests enjoyment.

We hope to see you soon at our hotel and if you want to repeat in the same villa, just let us know, we will do as much as we can to satisfice you.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014 via mobile

Just back from lovely week - completely chilled out and relaxed. Wasn't keen on idea of hectic week in Tenerife but this place was brilliant - away from the madding crowd, breakfast Moët helped relaxation and amazing villa with pool spot on. Spacious, fantastically clean and maintained well. Fabulous views from balcony and really quiet.
Couldn't fault the service - evening food had once and ok - as others said would have been nice to have had more reason to stay on site on evenings. Bar was quiet and lacked buzz - but with fabulous villas and views why would you need to oh to main bar area!
Loved Caleta and hated the main 'strip' of the main resort.
If you want to be a little way away from the action so you can chill rather than party then this place is lovely.
Wifi patchy (I think they simply need to reboot their routers as the DHCP lease time was affecting connectivity) but I was glad my son couldn't access FaceTime in his room!!!
We'll be back

Stayed: April 2014
Thank RDW29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this reviewResponded 29 April 2014

Dear guest,

Thank you very much for sharing with us your experience at the Hotel Suite Villa María. It is nice to read that the hotel, your Villa and our staff fulfilled your expectations.

We take note of your suggestions in order to improve our guests service, which is our main goal for every day.

We will be happy to receive you again in Tenerife.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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