We had our daughters christening party here on Sunday and we chose the venue because of the great food and atmosphere it used to have. Unfortunately the place changed ownership between us booking and the date of our party. I have two massive issues. The first is raw chicken. We had chicken served at our buffet which was a 'KFC' style chicken. The medium and larger pieces were raw, not undercooked but absolutely raw with blood everywhere. We paid a lot of money for a buffet for 30 people and we're served raw chicken. Our second problem is the owner. Once we complained about the raw chicken she had an awful attitude and in the whole conversation she never once apologised or admitted they had done anything wrong. Her answer to the chicken was.... "Different size chicken cooks at different times, the small pieces are ok" this was her answer. It was like a 5 year old was trying to explain something. How can someone own a restaurant and not know how to cook chicken and the implications of giving adults and children raw poultry. I was insulted by her answer. She then took away the chicken and replaced with sandwiches 15 minutes later once everyone had eaten so they were all gone to waste.
I am absolutely disgusted with the owner and her attitude and lack of knowledge on food hygiene.
All meat should have its temperature checked before being served.
- Official Description (provided by the hotel):
- Located in the heart of the Cheshire countryside, The Old Mill is a magnificent 17th Century building set in beautiful surroundings with stunning views of the original mill pond, complete with resident geese, large shoals of friendly carp and abundant other wildlife. The Mill retains many of its original features including open stone fireplaces and oak beams in many of the rooms. This hidden gem of Cheshire is a real must if you want to enjoy a warm welcome, good food & drink and a good night's sleep. For private, corporate, or wedding events the charming original features combined with custom-designed, elegant decor results in a truly magical event setting for you and your guests to enjoy. The property is approached by its own private lane off the main Crewe Road and although only 2 minutes from the main road, 5 minutes from junction 16 of the M6 and a short distance from the bustling towns of Crewe and Alsager you will feel as though you are right in the middle of the Cheshire countryside. ... more less
- Also Known As:
- The Old Mill Hotel Alsager, Cheshire