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“4 Star it is not!”
Review of Hotel Rivijera

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Hotel Rivijera
Ranked #5 of 10 Hotels in Petrovac
Sussex
Level Contributor
71 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“4 Star it is not!”
Reviewed 18 May 2014

Went there not aware it was supposedly 4 star and it seemed OK. we had a room on the side away from the town which was lucky as the building and work going on next door could have been a nuisance. Good choice of breakfast but it got a little monotonous by the end of the week. Dinner in the evenings was self service and had good salad choices. Main courses were OK, if a little greasy. Fish was always on offer but no clue as to which type of fish. Two gripes - firstly no plug in the basin (all rooms affected I believe), so take a multi fit rubber one and secondly, it's quicker to get a drink from a bar about 100 yards away! I cannot understand why they never seem to have someone behind the bar. Staff are probably too thin on the ground. However, staff are usually very helpful and polite and do an excellent cleaning job. TV in rooms but they don't always pick up BBC World Service.
Sadly Petrovac is suffering with a glut of large hotels being built. It must have been a charming town, but get there quick before all charm has disappeared. Not at all expensive in the town. If possible have a good selection of change as they don't like notes and change can be a problem in some shops.

Room Tip: Rooms 201, 203, 205 and most of the odd numbers are on the better side of the hotel
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  • Stayed May 2014, travelled with friends
    • Value
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Helpful?
4 Thank ImhoSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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140 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
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English first
Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 July 2013

We booked and prepaid 2 Family rooms in early spring for our summer vacation.
When we arrived in the hotel, we were told that the hotel is fully booked and were placed in other hotel for 1 night.
On the next day we were checked in, but got standard rooms instead of family rooms (which we booked and prepaid!!! months before our visit!).
The front desk manager wasn’t able to assist, she only shifted the blame to her co-worker who made the booking. After 20 min of useless disputes the hotel manager eventually turned up.
Vladimir (the GM of the hotel) appeared to be even more unprofessional and useless.
He was also shifting the blame to the person who made the reservation (his subordinate!) and haven’t even tendered an apology.
His comments to the situation were the following:
- “It’s not me, who made the reservation for you”
- “I took the role of the GM only one month ago”
- “I can’t make any upgrades or compliments or discounts (as part of an apology) without the Revenue Manager and the Chief Accountant”

Why are you a GM then? What is your role at all?

My advise is: choose another hotel (there are lots in Petrovac). In case you have already booked this one, call the hotel a few days prior your arrival to be sure you get the room you paid for.

  • Stayed June 2013, travelled with family
    • Value
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Helpful?
3 Thank Olga K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 14 July 2013

I stayed at this hotel for a week with HF Holidays in May. I found the staff to be charming and helpful, although there are definitely a few features missing that I would expect to find in a four-star hotel. For instance, no porter to take luggage to the rooms.
The rooms are ample, although not luxurious. For those who are vertically challenged such as myself, the wardrobe presented a bit of a challenge - at. 5'3" tall, I was unable to reach the shelves above the hanging area of the wardrobe without a chair! I guess this is because most Montnegrins are gloriously tall, and the fixtures are built to accommodate them.
The hotel has beautiful, well-maintained gardens, with a scrupulously clean pool. It is a heartbeat away from the beach with its lovely promenade, restaurants and shops, and there is a general store just across the road. What a charming place.
The food left something to be desired, but was on a par with many half-board deals elsewhere.
Not sure how this hotel will fare once the super-duper resort hotel next door is finished ...

  • Stayed May 2013, travelled solo
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Helpful?
3 Thank sperhabb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
Level Contributor
192 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 11 July 2013

The Rivijera rates itself as 4 star and this may well have been true a few years ago. However, times have moved on and we expect air-con which actually works rather than just blowing warm air around. The breakfasts were greasy and un-appetising. We didn't eat other meals here but, glancing at them as we went out each night, they looked to be of the same quality!

Our room (superior double) was large but had a small balcony. Unfortunately it was completely overlooked by trees. This looked to be true for many rooms with the exception of some of the suites but even these did not have an unobstructed view. Some of the rooms were above tree level but they looked out on other rooms, rather than having a decent view.This is not what we expected and it took the shine of our 11 night stay. The bathroom was out-dated with a shower over a bath. The shower curtain did not stop water leaking onto the floor so you had to use the hand-held attachment to avoid this.

The hotel is aimed at the Russian family market - apart from one other couple we were the only english guests. So, a lot of screaming kids around the pool but I have to say that the Russian adults themselves were pretty well behaved,unlike some Brits abroad!

There is a small gym but no aircon in it apart from open windows!

The hotel is one of those with that silly 'no food or drink to be consumed in your room' rule which is, of course, unenforceable but so annoying. There are minibars in the rooms. We emptied ours and kept our own drinks in it.

We felt that it was expensive for what we got. Oh, a word or two about booking.com. I had originally emailed the hotel to see if I could get a better rate than they were quoting. Time dragged on with no reply so, eventually, I booked via them. Big mistake! Eventually I received a reply from the hotel quoting a dinner, bed & breakfast price which turned out to be £100 cheaper than booking.com's B&B price! Booking.com's reservation was non-cancellable. so, my advice would be NEVER book with them until you've got a direct quote.

The town of Petrovac is quite pleasant with some good value restaurants but, even in early June, it was over-run with tourists. There are two or three large hotels being built so, by next year, it's going to be hell on earth in July or August.

  • Stayed June 2013, travelled as a couple
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Helpful?
2 Thank Stavros45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 May 2013

We had a week's walking holiday here in May and thoroughly enjoyed it. Petrovac is tucked away with good access to both sea and mountains and a fantastic inland lake. The room was large, beautifully looked after and quiet with easy access to the small but beautiful cove with its relaxed cafes. Staff were friendly and helpful and, the food was plentiful but could do with a bit more variety. A night walk with torches through the eerie coastal tunnels to a weird gigantic unfinished hotel and even more secluded beach with an amazing WW2 story attached to it is recommended for the brave.

Room Tip: First floor rooms seem larger but probably not as quiet as higher up where we were.
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  • Stayed May 2013, travelled with family
    • Value
    • Location
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Helpful?
3 Thank keyhap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orpington
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 May 2013

Stayed here recently with HF Holidays. The hotel is very well appointed with very good rooms all of which have a balcony. The gardens and pool are lovely and it is only minutes from the beach although that is very course sand/gravel. The staff are pleasant but despite the fact they have a very nice bar, there was no barman when I was there. I think he doubles as a table clearer at mealtimes and it was difficult to get a drink before dinner. Unfortunately they let themselves down with their food. Virtually the same each evening and what there was was the worst food I have had on holiday anywhere in the world. Plenty of it, if you could eat it. If they do something about the food it would be top notch.

  • Stayed May 2013, travelled with friends
    • Value
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Helpful?
2 Thank jerambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 16 May 2013

Stayed here for one night in May 2013 and found it to be a lovely hotel with facilities and rooms of a much more expensive hotel. The staff were friendly, and the food was good. Seemed to be perfect for couples with young children or retired people - so the perfect place to take the children and their grandparents. Cute beaches, bars and restaurants nearby too.

The only limitation of this is hotel is that currently there are a lot of other hotels being built nearby which means there is some industrial noise intruding on an otherwise tranquil place.

Room Tip: Ask for a room on the opposite side from the building works
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mr M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Rivijera

Property: Hotel Rivijera
Address: Obala bb, Petrovac, Budva Municipality 85300, Montenegro
Region: Montenegro > Budva Municipality > Petrovac
Amenities:
Business Centre with Internet Access Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Petrovac
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Rivijera 4*
Number of rooms: 91
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