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“Poor Service and Rude Staff”
Review of The Golden Dragon

The Golden Dragon
Cuisines: Chinese
Dining options: Reservations
Restaurant details
Dining options: Reservations
Chapel-en-le-Frith, United Kingdom
Level 2 Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Poor Service and Rude Staff”
Reviewed 27 January 2013

We have been going to this restaurant for the past 6 years but after last night, never again. Although the food is still good the service has been increasingly bad over our last few visits. After we waited over 15 minutes for drinks my husband went to the bar himself, only to be told by a very grubby looking waitress "we are busy" she then walked off. When we did eventually get the drinks a further 5 minutes later, not even the slightest hint of an apology. The restaurant wasn't busy, 3 other tables in. Not only that, the whole time we were in there the phone rang constantly and remained unanswered. We pointed this out to the staff who said "it was people ringing for takeaways and they didn't have time to cook them so they ignored the phone". Charming! As the restaurant wasn't busy and there was no background music this was very annoying. When the waitress brought the duck starter she bounced the plates on the table and had a face like thunder. We had enough after this, cancelled the rest of the meal, asked for the bill and left. Never to return!

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JCN_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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51 reviews from our community

Visitor rating
    22
    15
    6
    6
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Buxton, United Kingdom
Level 2 Contributor
7 reviews
6 restaurant reviews
“First class chinese food.”
Reviewed 14 November 2012

We first started going in the DRAGON 3 years ago and during that time ,we have found that the quality of the food and the standerd of srevice has maintained a very,very high level.Carol and Louis work extremely hard in maintaining the high standards they have set.It has got to be amongst the best chinese food we have had. We will be going again this week, so Carol, get our favourite table ready!

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 397foodlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 6 Contributor
133 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 101 helpful votes
“Plenty of choice”
Reviewed 9 October 2012

We sometimes like to take advantage of the popular tea time special offer on eat-in meals, which are really good value for money.
The food here is very good indeed and there is an extensive menu, which also has a Thai section as well as the traditional Chinese. We often get a take-away from here; you get very generous portions, so they are good value.

Visited October 2012
Helpful?
Thank griffithcelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Chinese at its best”
Reviewed 28 September 2012

I live in chapel and this is by far the best Chinese. It's a little more expensive than others but that's because the food is by far the best too. Only ever received excellent service and can't recall ever having to wait a long time for food.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank sootyface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buxton, United Kingdom
Level 6 Contributor
105 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
“tea time”
Reviewed 24 August 2012

good set menu, service a bit slow but worth the wait, Advise to arrive around 5pm. to aviod the rush!

Visited July 2012
Helpful?
Thank Head_Chef_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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