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“Third annual visit” 4 of 5 bubbles
Review of Hotel Alpenhof Flachau

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Hotel Alpenhof Flachau
Ranked #4 of 30 Hotels in Flachau
Leeds, United Kingdom
Level Contributor
59 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Third annual visit”
4 of 5 bubbles Reviewed 4 February 2013

Once again excellent all round.
A very friendly hotel with excellent staff and the food is Gourmet standard.
This year an improvement is that wifi is available throughout the hotel. Originally in some rooms a cable was required.

The only downside to the whole experience is that smoking is still permitted in the bar area.
It's also the case in some of the village bars too.
Austria and Gemany appear to have a twist on these ever complex EU rules.

I've written earlier reviews on this hotel ... maybe worth a read.

  • Stayed January 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank encodeme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Alpenhof, Inhaber at Hotel Alpenhof Flachau, responded to this review, 17 January 2014
Thank you for your good review. We are very pleased that you were satisfied with your stay with us at the Alpenhof. We would be very pleased to welcome you again with us!

With kind regards

Family Fischbacher
& the Alpenhof-Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

73 reviews from our community

Traveller rating
    45
    21
    4
    3
    0
See reviews for
31
25
4
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 13 January 2013

Rooms are spacious and well equipped although don't expect a mini refrigerator or tea/coffee making facilities in your room.
Our room was near the lift and our beds were very close to the door so we were sometimes woken up by other guests walking down the corridor in heels and talking loudly either late at night or early in the morning but otherwise everything was spot on.
Food is very good. We enjoyed the variety, visual detail and the taste is awesome! Do have their afternoon snacks as well as the soups and cakes are consistently good. Note drinks are not included in the all inclusive.
Spa area is lovely. It is a naked area - we don't have a problem with this but some guests may be surprised.
Staff very friendly and pleasure to deal with.
All in all expensive but worth the money.

Room Tip: Ask for a room away from lifts!
See more room tips
  • Stayed January 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank itacap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Alpenhof, Inhaber at Hotel Alpenhof Flachau, responded to this review, 9 February 2013
Dear Sirs,

many thank's for your positive Feedback at Tripadvisor! We and the Alpenhof-Team
dry always to make the stay at the Alpenhof****superior & spa as enjoyable as possible.
Hope to welcome you again we remain with kind regards, Fam. Fischbacher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hässleholm, Skåne Län, Sweden
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 10 April 2012

Me and my family has always gone to the alps for skiing in the winter time. Some years ago we stayed at this hotel and have continued doing so ever since. We have no intention to change this habit... ever!

The hotel itself is a mixture between wonderful traditional style and a more modern design style. There are also different style of the rooms why one should visit the website and assure that the room matches the expectations in style. However all rooms are very nice and appropriate.

The general areas of the hotel are very nice, elegant and tidy, the bar, the dining room, outside areas etc. The garage in the basement with direct access to elevator is also a plus. A few years ago the hotel was partly rebuilt and a spa part was added. This is the real jewel for a tired skier that want to do something else for a while: Inside- and outside pools, three saunas, resting rooms and a complete and staffed area for different treatments such as massage and beauty treatment.

Although the hotel facilities are perfect the best and first reason of all to stay is the kitchen! For several years we have enjoyed the chef's creations and this year was no exception. Despite being very spoiled these days we were still positively surprised every dinner(!) for a week. I must say that this must be the best kitchen for a very long range. The positive and exact attention from the staff completes the impression that five stars is not enough for this cuisine. And yes - we are both spoiled, experienced and have high demands.

We'll be back for sure...

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank ToWest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki
Level Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 12 March 2012

This was a great holiday for us. The hotel itself is extremely well kept, all clean and in good shape. Staff is warm and helpful. Very nice spa area with indoor and outdoor pools (kids loved it). Dinners were ok too with very wide selection of things in the buffet + served dishes too. Ski bus takes only 5 minutes to the AchterJet station and bus stop is almost in the front of the hotel when you exit the ski room.

I don't agree with the earlier comments of cheap decor at least design rooms are nicely decorated including designer lightning and furniture. At least for Nordic taste, don't expect chandelours or velvet curtains.

Very nice stay, many thanks!

  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank krdn-ctlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 20 February 2012

We spent one lovely week in this hotel and enjoyed best possible service. The crew was always willing to help and serve us when needed.
Thank you and hope to see you all again

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JaSaCo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
59 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 10 February 2012

Having stayed in this hotel last year, I had no apprehension in re-booking it for a skiing holiday this year 2012.
Once again the service, food and hotel were as last year excellent.
I stayed in room 125 ...as a single guest. This room is very modern and well presented.
I believe all rooms come with a cable internet connection, which is consistent and fast.
I would be happy to stay at this hotel again.

Room Tip: Rooms 125 or 237 for single use are recommended. I am sure that there are others too.
See more room tips
  • Stayed February 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank encodeme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bologna, Italy
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 8 January 2012

Window dressing, but not performing.

Website has beautiful pictures, but these don't reflect the actual situation.
-Rooms were cheaply refurbished
-Breakfast very limited and of poor quality
-Afternoon snacks also of poor quality
-Staff underpaid.

in general, the management seems to be a fine example of 'penny wise, pound foolish'. No passion for quality.

This is all fine if it would be a cheap 2 or 3 star hotel. Fact is that they carry a 4 star plus rating, and they charge 5 star prices.
Therefore totally overpriced!!!
Stay away from this one.

  • Stayed January 2012
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank MarioPeters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Alpenhof Flachau

Property: Hotel Alpenhof Flachau
Address: Flachauer Strasse 98, Flachau 5542, Austria
Region: Austria > Austrian Alps > Salzburg Region > Flachau
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #4 of 30 Hotels in Flachau
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Hotel Alpenhof Flachau 4*
Number of rooms: 49
Official Description (provided by the hotel):
In the heart of Ski amade and in the province of Salzburg our four-star design Hotel Alpenhof invites you to enjoy holidays for individualists.Take pleasure in the reduced design, the harmonic atmosphere and maximum freedom of a private residence in exclusive rooms and private studios and suites. Through the interplay of soft and warm colours, light-flooded rooms, stylish furniture and fine materials, every room has an unobtrusive and stylish effect. Awareness of what is essential should delight you here. Rooms are created all the more for individual living on holiday. Attractive holiday offers await you. Discover the beauty of the Salzburg mountains for yourself and at the same time enjoy the comfort of this design hotel in the heart of Flachau. ... more   less 
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