We stayed at the beginning of March for a weekend Ski trip. ( Our first). The reception staff were very helpful. We phoned for advice before our trip and they picked us up free of charge from the train station in Fugen.
The room we stayed in was basic. It was clean but the decor was tired. Small shower and no bath but no major problems. There was a good size balcony with great views of the mountains and valley. ( I think there are higher standard rooms in the hotel - we had a standard room as part of our spa package).
The ski bus stops right outside the hotel ( literally right outside the boot room) and so this is not inconvenient at all. It was punctual and there was always room. The 20 mins or so drive to the slopes is enjoyable, fab views. I would recommend.
Boot warming rods and good storage for skis and poles at the hotel.
The best thing about the hotel is the food. The choice is astounding for breakfast. At afternoon snack ( the ski lifts close at 4pm- and so back to the hotel for re-fuelling) there was a good choice of soup or cold meats and some small pastries. Dinner was 5 or 6 courses ( a la carte style) and every meal we had was fabulous. The waiting staff were always smiling, chatty, helpful and committed to their job ( not like some waiting staff here in the UK!!).
There is a bar area and seating area outside in the gardens. ( the coffee was good).
( they were building the outside pool when we visited in Mar '14 , and cant wait to try it out next time we visit.)
The indoor pool/ spa area is ok. Not the same as some 4* hotels in the UK, but acceptable, relaxing and clean. The 'Jacuzzi' is tiny and was always in use so we didn't get to try it. I had a massage included in the booking price and the lady was friendly and helpful.
We will definitely return. Our first ski trip was made easy by the reliable ski bus service, the hire shops ( which were close-by) and the staff at the hotel.
ski advice - Hochfugen slopes are more suitable to non-beginners (although we managed - just about !!) we were advised not to try Speilijoch as it was too steep for beginners. Cable car is 5 mins walk uphill from the hotel.
5* for food. I awarded 4* as the rooms were a bit basic.
overall -definitely recommend ! definitely will return !!!!
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- Also Known As:
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- Crystal Hotel Fugen