We spent eight days in Hotel Held this August.
The hotel is located a bit outside of Fugen, which for us was a positive, as the location is quite silent. Still, some traffic is heard from the road nearby, so those who avoid noise should ask for a room overlooking the meadow. On this side the rooms are very silent.
The hotel is quite new and very well kept. It consists of two buildings, connected by underground passage, which for sure is convenient in wintertime when one gets to the dining area or wellness facilities from the neighboring building. We had a family appartment at the roof floor of the main building and it was very comfortable. I noticed that the othe rooms were also spacious there. The decor is typical tyrolean style. What could be added is a tea/coffee making possibility in a room (but of course these items are available downstairs in the restaurant).
The hotel has good wellness/relax facilities: the swimming lake, the ouside pool, the indoor pool, and a number of various saunas with silent areas. The facilities seem to be spacious enough for a number of guests (about 70 rooms in the hotel altogether). In summertime there is a good number of sunbeds available at the swimming lake and at the outside pool. Generally nice. Good and very useful drink dispenser in the wellness area, offering juices and water.
The food is good or very good, no complaints at all. In addition to the breakfast and dinner, they serve also a light lunch and cakes in the afternoon. Twice a week the little concerts were presented in the restaurant during the dinner.
The service and the staff are friendly and capable. The owners are still around and keep good eye on everything. The hotel is about five driving minutes from the gondola lift taking you uphills (they seem to be good skiing slopes in winter).
Recommendable, would return there.
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