We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Careful when you cancel your reservation” 1 of 5 bubbles
Review of Villa Lolita Apartelle

We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Tacloban
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Villa Lolita Apartelle
Bacayan, Cebu City, Philippines
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Careful when you cancel your reservation”
1 of 5 bubbles Reviewed 15 April 2013

I made a reservation with them yesterday, April14, 2013 for two nights because I was after of the phone and room internet access which i will be needing for my official business trip here in tacloban. The attendant told me that i should made a 50% downpayment and in the event i will cancel my reservation, they will deduct 10% of what I have paid as long as it is done on or before 12nn on the reserved date. The room i availed was a deluxe room which is 980/night. So, 980 x 2nights x 50% = Php980. The attendant informed that they will deduct only Php98 as it is the 10% of Php980.00

This morning, April 15, 2013, i went there to inform them that i will be cancelling my reservation coz i might be questioned by my company as to why i checked in this hotel and transferred later to another one. They made me came back this afternoon because their office is not yet opened.

This afternoon, I was so pissed off because instead of deducting Php98.00, they doubled the amount because according to them, I made a two days reservation. Come on! In the reservation agreement, it is stated that --- "CANCELLATION MADE ON OR BEFORE 12NN OF THE RESERVED DATE, 10% OF THE WHOLE DAY RATE IS CHARGED AS NO SHOW FEE.
I asked my colleagues on their interpretation on this clause and we have the same understanding that 10% of 980 is chargeable because it is not indicated that 10% OF THE WHOLE DAY RATE X # OF DAYS RESERVED. Per them, it is should be 10% of the total amount of room charge. So, IF YOU WILL RESERVE THERE FOR TEN DAYS AND YOU WILL CANCEL, THEY WILL CHARGE YOU 10% OF PHP9800 (10X980).DISGUSTING!!!!

I understand if they will have no show fee for the first day coz this is a lost sale for them but not on the succeeding days because they can still open or make that available to others as soon as they are notified. For me, its unfair. Yet, THEIR MANAGEMENT REFUSED TO REFUND THAT SMALL AMOUNT.

STILL WANT TO RESERVE? THINK OF IT...ROSENVIL PENSION IS A WAY LOT BETTER.

Stayed April 2013, travelled on business
Helpful?
3 Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

5 reviews from our community

Traveller rating
    1
    1
    1
    0
    2
See reviews for
1
1
1
2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Manila
Level Contributor
76 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed 3 April 2012

Ville Lolita Apartelle - Remember to bring your own mood lighting and fuffy pillows!


Ville Lolita Apartelle is conveniently located on Juan Luna St. in Tacloban with a short walk to such landmarks as Sto. Ninio Church, Divine Word Hospital, Chow King, Bo's Coffee and the legendary Giuseppi's Italian Restaurant. There are a variety of other 2-star hotels, pensiones, eateries and entertainment spots in the immediate area. Walk a block or two in any direction to reach one of the traffic corridors to Robinsons Mall, New Bus Terminal, Airport or town center.

Ville Lolita Apartelle is located in a new multi-story comercial building designed with shops in front and the Apartelle operating behind and above. This has the advantage of making the bedrooms secluded, so there is little or no road noise. A small reception area is located on the ground floor, along with a 24x7 security guard, house-keeping & laundry services, a small Function Room and several bedrooms. There are two more walk-up floors, each with four 2-bedroom and one 1-bedroom apartments.

The apartments are new, very spacious and nicely appointed with 3-piece sofa-set, Cable TV, fan, dining table & 4 chairs and kitchen equiped with sink, cupboards, basic dining service for 4, fridge and kettle. Each apartment also benefits from a wash-area and a stove and washing machice can be added by arrangement for a longer stay. WiFi is advertised, but I did not use it.

Bedrooms have ensuite CR, with hot & cold shower, along with air-conditioning, clothes cabinet and comfortable Queen-sized beds with foam mattress. Fresh looking bedsheets, towels, bar-soap and toilet tissue are provided. The provided pillows are foam rectangles, which do not induce sleep at all. Lighting is by flourescent-tube, so the whole experience is like being in hospital.

Ville Lolita Apartelle must receive an "excellent value for money" rating: because it is fresh, spacious, conveniently located and at the price of a regular hotel room for four, you get two private bedrooms, ensuite CR's, a living-room, a dining room and a kitchen. That's value for money!

Just remember to bring your own mood lighting and fluffy pillows!

Room Tip: Avoid the ground floor.
See more room tips
  • Stayed March 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
8 Thank SaranganiDiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Tacloban hotels
0.6 mi away
Zpad Residences
Zpad Residences
#3 of 20 in Tacloban
4.0 of 5 bubbles 94 reviews
2.8 mi away
Basic Rooms Hotel
Basic Rooms Hotel
#8 of 20 in Tacloban
4.5 of 5 bubbles 4 reviews
0.4 mi away
Rosvenil Pensione
Rosvenil Pensione
#14 of 20 in Tacloban
3.5 of 5 bubbles 40 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel XYZ
Hotel XYZ
#2 of 20 in Tacloban
4.0 of 5 bubbles 149 reviews
2.3 mi away
Go Hotels Tacloban
Go Hotels Tacloban
#9 of 20 in Tacloban
3.5 of 5 bubbles 132 reviews
0.0 mi away
Ironwood Hotel
Ironwood Hotel
#1 of 20 in Tacloban
4.5 of 5 bubbles 75 reviews
Show Prices
Show Prices
Show Prices

Been to Villa Lolita Apartelle? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Villa Lolita Apartelle

Property: Villa Lolita Apartelle
Address: 64 Juan Luna St., Tacloban, Leyte Province 6500, Philippines
Region: Philippines > Visayas > Leyte Island > Leyte Province > Tacloban
Hotel Style:
Ranked #8 of 15 Speciality Lodging in Tacloban
Also Known As:
Villa Lolita Apartelle Tacloban, Leyte Island

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing