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“Not what we thought it to be”
Review of Z Pad Residences

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Z Pad Residences
Ranked #3 of 21 Hotels in Tacloban
Reviewed 1 May 2013

Zpad Residences was not we expected it to be. Just in their soft opening, we ended up wanting to check out minutes after checking in. There was no mobile signal in our room, no wifi signal, we couldn't order food because they don't have any and the list just goes on and on. The only thing that kept us from checking out was their hotel manager who was really apologetic and faced us. We moved to a better room now with mobile and wifi signals. The food situation though we had to stick out. So if you are looking for your usual hotel, this is not it.

Room Tip: Make sure your rooms have mobile phone signals.
See more room tips
  • Stayed: February 2013, travelled on business
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1  Thank sarahjoie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerick Jao F, General Manager at Z Pad Residences, responded to this reviewResponded 1 May 2013

Dear Valued Guest,

Greetings from the hippest hotel in Tacloban City!

Thank you for taking the time to write a review about your recent stay at Z Pad Residences. We are always delighted to read the positive experiences of our guests. However, upon checking your reviews of the property, there are some concerns that are merely beyond our control, especially with regards to the signal of any mobile company. To discuss further, in relation to your concern regarding our food, we offer choices of plated breakfasts and snacks and the lists is placed inside the room which I personally mentioned. Also specifically, during your stay we are encountering a system maintenance with our service provider and for that we apologized but then again, it is beyond our control. Your feedback will be shared to the rest of the team and rest assured that all key points of comments and suggestions will be given a high regards.

We truly value your comments as these will help us improve on our services more.
On behalf of the management, we are looking forward in welcoming you again!

Thank you, once again for your kind words.

Best regards,

Jerick M. Florano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (117)
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94 - 100 of 117 reviews

Reviewed 28 April 2013

Very happy with our stay at Zpad Residences. Clean, well appointed rooms. Good location. Short walk to local transportation. Close to airport. Very friendly, helpful staff. Excellent value. Will stay here again.

Stayed: April 2013, travelled as a couple
Thank WhiteKnight0802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerick Jao F, General Manager at Z Pad Residences, responded to this reviewResponded 1 May 2013

Dear Valued Guest,

Greetings from the hippest hotel in Tacloban City!

Thank you for taking the time to write a review about your recent stay at Z Pad Residences. We are always delighted to read the positive experiences of our guests. Your feedback will be shared to the rest of the team and rest assured that all key points of comments and suggestions will be given a high regards.

We truly value your comments as these will help us improve on our services more.
On behalf of the management, we are looking forward in welcoming you again!

Thank you, once again for your kind words.

Best regards,

Jerick M. Florano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2013

This place is ideal for travellers on a budget who require comfortable modern accommodation and a comfortable night's sleep. The rooms are very small with no view, just a small window onto a darkish vent for the air conditioning units to get rid of hot air. They all have ensuite bathrooms which are tiny (but nicely done), consisting of a shower/sink and toilet. The hotel rooms are arranged so there are about 3 rooms that share a kitchen/living area. So you may end up sharing the kitchen/living room with strangers unless you book a whole suite. The kitchen consists of a granite worktop and cupboards but had nothing else in them. However, if you call room service they will provided you a kettle, cutlery and crockery. The air conditioning units are quite noisy but effective. The beds are memory foam and really comfortable. There are lots of sari-sari stores a local bakery to buy coffee and bread for breakfast. There are also some local eateries and a Jollibee within a 2 minute walk. It is out of the centre of Tacloban but a 30 peso tricycle ride (or 100 peso if you look like a rich foreigner) will get you there. The staff are very helpful and the hotel is kept very clean.

  • Stayed: April 2013, travelled as a couple
    • Value
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Thank Jonathan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerick Jao F, General Manager at Z Pad Residences, responded to this reviewResponded 11 April 2013

Dear Valued Guest,

Greetings from the hippest hotel in Tacloban City!

Thank you for taking the time to write a review about your recent stay at Z Pad Residences. We are always delighted to read the positive experiences of our guests. Your feedback will be shared to the rest of the team and rest assured that all key points of comments and suggestions will be given a high regards.

We truly value your comments as these will help us improve on our services more.
On behalf of the management, we are looking forward in welcoming you again!

Thank you, once again for your kind words.

Best regards,

Jerick M. Florano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2013

My room was for a single person for 950 per night, and I must say it was worth it. I love their bed. Best sleep ever,actually I just transferred from leyte park hotel to this new one, because leyte park hotel sucks big time. I'm so glad I found this zpad residence! The front desk was so helpful and greet you with a big smile, and the car service was good. And the breakfast was affordable. It says on their slogan that this place is the new hippest hotel in tacloban? Yes its true! Give it a try! You won't regret. And what I love the most that its electronic key card, less hassle than old moldy key I had on leyte park hotel. Thumbs up zpad residence!!

  • Stayed: February 2013
    • Value
    • Location
    • Rooms
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1  Thank anjela07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerick Jao F, General Manager at Z Pad Residences, responded to this reviewResponded 8 April 2013

Dear Valued Guest,

Greetings from the hippest hotel in Tacloban City!

Thank you for taking the time to write a review about your recent stay at Z Pad Residences. We are always delighted to read the positive experiences of our guests. Your feedback will be shared to the rest of the team and rest assured that all key points of comments and suggestions will be given a high regards.

We truly value your comments as these will help us improve on our services more.
On behalf of the management, we are looking forward in welcoming you again!

Thank you, once again for your kind words.

Best regards,

Jerick M. Florano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2013

I go to tacloban every month for business. work is tiring but every time I come home to the hotel I can really feel relax in my best sleep ever! The bed is like of a five star hotel. Service is good. Staff are friendly. Hope they'll keep it up!

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank GreatGatsbyStory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerick Jao F, General Manager at Z Pad Residences, responded to this reviewResponded 4 April 2013

Dear Valued Guest,

Greetings from the hippest hotel in Tacloban City!

Thank you for taking the time to write a review about your recent stay at Z Pad Residences. We are always delighted to read the positive experiences of our guests. Your feedback will be shared to the rest of the team and rest assured that all key points of comments and suggestions will be given a high regards.

We truly value your comments as these will help us improve on our services more.
On behalf of the management, we are looking forward in welcoming you again!

Thank you, once again for your kind words.

Best regards,

Jerick M. Florano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2013

It is more than what i expected i thought it would be like any other budgetel, the service was excellent and welcoming, fresh new towels everyday and comfy beds, and for our 2 day stay i had the best nights sleep i've ever had in a hotel. And they have the cleanest restrooms and each room has a flat screen television and it has a big common area to mingle with everyone else.

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank hellogilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerick Jao F, General Manager at Z Pad Residences, responded to this reviewResponded 27 March 2013

Dear Valued Guest,

Greetings from the hippest hotel in Tacloban City!

Thank you for taking the time to write a review about your recent stay at Z Pad Residences. We are always delighted to read the positive experiences of our guests. Your feedback will be shared to the rest of the team and rest assured that all key points of comments and suggestions will be given a high regards.

We truly value your comments as these will help us improve on our services more.
On behalf of the management, we are looking forward in welcoming you again!

Thank you, once again for your kind words.

Best regards,

Jerick M. Florano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2013

This hotel is a luxury hotel disguising as a budget hotel. Top notch facilities with top notch service. I stayed at the mini-room, which was tiny, even for me. (I'm a tiny person too.) I was stressed initially with the thought of sharing a common area with strangers but you can always choose to not mingle with your neighbors. I think this place is awesome for groups and families because of the common area and the separate bedrooms. Feels just like home. The price is high for a budget hotel but worth it for the memory foam mattress and complete toiletries and excellent service. Perfect when you need a place to crash after a long flight, or in my case, before. They were also able to arrange transport for me early in the morning which I deeply appreciate. Although the hotel's location is far from the highway, it is in a secure area. I will definitely be coming back.

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank kristinemaemd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerick Jao F, General Manager at Z Pad Residences, responded to this reviewResponded 14 March 2013

Dear Valued Guest,

Greetings from the hippest hotel in Tacloban City!

Thank you for taking the time to write a review about your recent stay at Z Pad Residences. We are always delighted to read the positive experiences of our guests. Your feedback will be shared to the rest of the team and rest assured that all key points of comments and suggestions will be given a high regards.

We truly value your comments as these will help us improve on our services more.
On behalf of the management, we are looking forward in welcoming you again!

Thank you, once again for your kind words.

Best regards,

Jerick M. Florano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Z Pad Residences

Address: Dadison St, Tacloban, Leyte Province 6500, Philippines
Region: Philippines > Visayas > Leyte Island > Leyte Province > Tacloban
Amenities:
Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites
Hotel Style:
Ranked #3 of 21 Hotels in Tacloban
Price Range: £17 - £29 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Z Pad Residences 2.5*
Number of rooms: 34
Official Description (provided by the hotel):
Welcome to Zpad Residences Tacloban City, Leyte, Philippines, where all the things you need to relax, enjoy, and take pleasure in come at budget-friendly rates. Our newly opened hotel in Tacloban presents travelers with a great place to stay, offering superb features and various services that ensure a hassle-free vacation. All guestrooms boast a soothing ambience and are designed in such a way that they evoke a sense of inviting warmth - perfect after a day of touring around the city. Each space is equipped with fittings and amenities that provide comfort and convenience every time. Aside from all these, our hotel's location is very much accessible to restaurants, shops, and other establishments, while the Tacloban City Airport is just a few minutes' drive away. ... more   less 
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Also Known As:
Z Pad Residences Tacloban, Leyte Island

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