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“1 night in Hotel XYZ”
Review of Hotel XYZ

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Hotel XYZ
Ranked #3 of 21 Hotels in Tacloban
Manila, Philippines
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“1 night in Hotel XYZ”
Reviewed 1 August 2014

I'm supposed to be in Tacloban for 7 hours only but my flight was cancelled due to the bad weather. Decided to stay in Hotel XYZ for 1 night and I got a big room. The room is clean and modern with all the convenience you need. Check in was fast even I don't have prior reservations made. They also have a restaurant but never had a chance to try it. Room rates are high compared to other hotels in the vicinity but just think that you're helping the local economy after the typhoon.

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank leogp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerick Jao F, General Manager at Hotel XYZ, responded to this review, 18 January 2015
Dear Valued Guest,

Greetings from the newest hotel Xperience in Tacloban City!

Thank you for your wonderful words about your recent stay here at Hotel XYZ. We are always delighted to read the positive experiences of our guests. Your feedback will be shared to the rest of the team as your words of appreciation never fail to inspire us to be consistent in providing excellent service.

We are thrilled to hear that you enjoyed your stay and able to appreciate the services extended by our hotel staff. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Your patronage and loyalty are very important to us.

We truly value your comments as these will help us improve on our services more.
On behalf of the management, we are looking forward in welcoming you again!

Thank you, once again for your kind words.

Hospitably yours,

Jerick M. Florano
Resident Manager


Hotel XYZ
P. Zamora St., Tacloban City, 6500, Philippines
Tel No.: (+63 053) 321.3888
Fax no.: (+63 053) 523.3888
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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169 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Swedish first
  • Any
English first
New York City, New York
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 July 2014 via mobile

I work for an NGO and I am highly accustomed to accommodations in disaster impacted regions. Normally, running water and sporadic electricity would warrant 5 stars from me in these circumstances.

I was completely shocked and, I'll admit, a bit embarrassed by the high quality of this hotel. It rivals boutique hotels in NYC (my hometown) and is incredibly affordable.

The rooms are small, but cater to western comforts. Satellite tv, walk-in glass showers, mini-bar, air conditioning, great beds and linens...I was incomplete shock. The staff are fluent in English and beyond courteous.

The fitness room has one treadmill and two bike machines...but the equipment is new and well maintained. I scheduled a 1 hour Swedish massage at the spa as well. It costs around $9 USD. The masseuse was amazing! She found every knot I had and went a full 30 minutes beyond our appointment. It was a very professional and, truly, one of the best massages I've ever had!!

The restaurant was also top notch. Varied menu, attentive servers, and tasty food.

I highly recommend this hotel to anyone working or visiting Tacloban. You offset the guilt with knowing you are empowering the local economy. You will not be disappointed.

Stayed July 2014
Helpful?
1 Thank Imarriedafoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerick Jao F, General Manager at Hotel XYZ, responded to this review, 18 January 2015
Dear Valued Guest,

Greetings from the newest hotel Xperience in Tacloban City!

Thank you for your wonderful words about your recent stay here at Hotel XYZ. We are always delighted to read the positive experiences of our guests. Your feedback will be shared to the rest of the team as your words of appreciation never fail to inspire us to be consistent in providing excellent service.

We are thrilled to hear that you enjoyed your stay and able to appreciate the services extended by our hotel staff. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Your patronage and loyalty are very important to us.

We truly value your comments as these will help us improve on our services more.
On behalf of the management, we are looking forward in welcoming you again!

Thank you, once again for your kind words.

Hospitably yours,

Jerick M. Florano
Resident Manager


Hotel XYZ
P. Zamora St., Tacloban City, 6500, Philippines
Tel No.: (+63 053) 321.3888
Fax no.: (+63 053) 523.3888
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 8 July 2014

Good hotel, standing proud after the typhoon. Considering what has occurred in Tacloban, its remarkable that this hotel exists. Rooms are modern and good. Elevator works and that's a blessing as I am always suspect of there abilities. Food good. Restaurant good. Staff very good. I happily recommend and I will be staying there again in the future.

Room Tip: Our room was at the front, no noise. Fine.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Kram18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerick Jao F, General Manager at Hotel XYZ, responded to this review, 12 July 2014
Dear Valued Guest,

Greetings from the newest hotel Xperience in Tacloban City!

Thank you for your wonderful words about your recent stay here at Hotel XYZ. We are always delighted to read the positive experiences of our guests. Your feedback will be shared to the rest of the team as your words of appreciation never fail to inspire us to be consistent in providing excellent service.

We are thrilled to hear that you enjoyed your stay and able to appreciate the services extended by our hotel staff. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Your patronage and loyalty are very important to us.

We truly value your comments as these will help us improve on our services more.
On behalf of the management, we are looking forward in welcoming you again!

Thank you, once again for your kind words.

Hospitably yours,

Jerick M. Florano
Resident Manager


Hotel XYZ
P. Zamora St., Tacloban City, 6500, Philippines
Tel No.: (+63 053) 321.3888
Fax no.: (+63 053) 523.3888
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila
Level 6 Contributor
213 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
Reviewed 6 July 2014 via mobile

This hotel is great for business travellers because of its amenities & location. The room was quite small but very comfortable, classy & complete. I loved the two memory pillows and the comfy bed. The room had an led tv, cable, ref & snacks. Wifi was also available & had decent speed. Bathroom was likewise complete, even had a comb & shaving kit.

Was a bit bothered by the noise from the wall mounted inverter air con at first, but it went away after a few minutes. The windows show some damage from Yolanda but it did not affect any part of the room.

For a couple of hundred pesos added to your room rate, you can have breakfast which was better than i expected in terms of food quality.

All in all, highly recommended. If you book near to your travel date, their website will tell you its fully booked. But you can ask your local office or contact to book for you in person, you may still get a room.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mike321ph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerick Jao F, General Manager at Hotel XYZ, responded to this review, 12 July 2014
Dear Valued Guest,

Greetings from the newest hotel Xperience in Tacloban City!

Thank you for your wonderful words about your recent stay here at Hotel XYZ. We are always delighted to read the positive experiences of our guests. Your feedback will be shared to the rest of the team as your words of appreciation never fail to inspire us to be consistent in providing excellent service.

We are thrilled to hear that you enjoyed your stay and able to appreciate the services extended by our hotel staff. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Your patronage and loyalty are very important to us.

We truly value your comments as these will help us improve on our services more.
On behalf of the management, we are looking forward in welcoming you again!

Thank you, once again for your kind words.

Hospitably yours,

Jerick M. Florano
Resident Manager


Hotel XYZ
P. Zamora St., Tacloban City, 6500, Philippines
Tel No.: (+63 053) 321.3888
Fax no.: (+63 053) 523.3888
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penang Island, Malaysia
Level 5 Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 6 July 2014

This hotel has only just been opened and as the city rev covers from Yolanda, it is a surprise to get such a nice cozy hotel, clean with great pillows, a nice huge bathroom and overall very comfortable. The service is good and the food in the restaurant is also very good. I spent 2 nights here and I just loved the place. There was not much view from my room as the fire escape was just outside but then most of the hotels in Tacloban do not seem to have much of a view. However the cozy room made up for the lack of view. It is also centrally located so you can pretty much walk around the center of of the city

Room Tip: I think if you ask for rooms facing the front you would get a view of the street below. But do ask f...
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ladybeans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerick Jao F, General Manager at Hotel XYZ, responded to this review, 12 July 2014
Dear Valued Guest,

Greetings from the newest hotel Xperience in Tacloban City!

Thank you for your wonderful words about your recent stay here at Hotel XYZ. We are always delighted to read the positive experiences of our guests. Your feedback will be shared to the rest of the team as your words of appreciation never fail to inspire us to be consistent in providing excellent service.

We are thrilled to hear that you enjoyed your stay and able to appreciate the services extended by our hotel staff. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Your patronage and loyalty are very important to us.

We truly value your comments as these will help us improve on our services more.
On behalf of the management, we are looking forward in welcoming you again!

Thank you, once again for your kind words.

Hospitably yours,

Jerick M. Florano
Resident Manager


Hotel XYZ
P. Zamora St., Tacloban City, 6500, Philippines
Tel No.: (+63 053) 321.3888
Fax no.: (+63 053) 523.3888
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014

I stayed here for 3 days and the experience was SUPERB! The room is very modern and clean. The bed is very comfortable. The memory pillow was the best! The staff was great! VERY NICE SERVICE! The hotel is in the heart of the city and very near to any establishments. The restaurant was probably the best restaurant in town. They serve American, Italian, filipino, Chinese and Thai cuisine. The food is really SUPERB! ITS VALUE FOR MONEY!

Why go far? Hotel Xyz is my second home in the east and my experiences here will stay with me forever...:)

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zionwoody88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerick Jao F, General Manager at Hotel XYZ, responded to this review, 12 July 2014
Dear Valued Guest,

Greetings from the newest hotel Xperience in Tacloban City!

Thank you for your wonderful words about your recent stay here at Hotel XYZ. We are always delighted to read the positive experiences of our guests. Your feedback will be shared to the rest of the team as your words of appreciation never fail to inspire us to be consistent in providing excellent service. .

We are thrilled to hear that you enjoyed your stay and able to appreciate the services extended by our hotel staff. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Your patronage and loyalty are very important to us.

We truly value your comments as these will help us improve on our services more.
On behalf of the management, we are looking forward in welcoming you again!

Thank you, once again for your kind words.

Hospitably yours,

Jerick M. Florano
Resident Manager


Hotel XYZ
P. Zamora St., Tacloban City, 6500, Philippines
Tel No.: (+63 053) 321.3888
Fax no.: (+63 053) 523.3888
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sydney
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 May 2014

This hotel was surprisingly good considering the recent disruptions from Typhoon Yolanda. The best things about it were the large bathrooms, the excellent airconditioning and the restaurant. The beds and pillows are just wonderful. The staff are very friendly and try harder than those in most hotels I have stayed in (European). The drawbacks of the hotel (no lift) are all minor as far as I am concerned. When you experience the fierce heat of the day it is a great relief to come back to the hotel.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank davidlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerick Jao F, General Manager at Hotel XYZ, responded to this review, 10 June 2014
Dear Valued Guest,

Greetings from the newest hotel Xperience in Tacloban City!

Thank you for your wonderful words about your recent stay here at Z Pad Residences. We are always delighted to read the positive experiences of our guests. Your feedback will be shared to the rest of the team as your words of appreciation never fail to inspire us to be consistent in providing excellent service. Regarding your concern with the service elevator, I am very glad to inform you that it is now being fixed.

We are thrilled to hear that you enjoyed your stay and able to appreciate the services extended by our hotel staff. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Your patronage and loyalty are very important to us.

We truly value your comments as these will help us improve on our services more.
On behalf of the management, we are looking forward in welcoming you again!

Thank you, once again for your kind words.

Hospitably yours,

Jerick M. Florano
Resident Manager


Hotel XYZ
P. Zamora St., Tacloban City, 6500, Philippines
Tel No.: (+63 053) 321.3888
Fax no.: (+63 053) 523.3888
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel XYZ

Property: Hotel XYZ
Address: P. Zamora St., Tacloban, Leyte Province 6500, Philippines
Region: Philippines > Visayas > Leyte Island > Leyte Province > Tacloban
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #3 of 21 Hotels in Tacloban
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel XYZ 3*
Number of rooms: 56
Official Description (provided by the hotel):
One look at the exceptionally stylish interiors and you will know Hotel XyZ is not your ordinary accommodation. With the facade and lobby boasting a cozy and modish look and feel, you get quite a true glimpse of what awaits you during your stay in Tacloban City. Inside our premises, you’ll find an array of guestrooms that are not only beautifully designed, but also furnished with top-of-the-line amenities that guarantee truly satisfying relaxation. In addition to these indulgent lodgings, an excellent selection of facilities and services are also available, ensuring that your leisure and business demands are always promptly addressed. Complementing these conveniences is the property’s location. Hotel XyZ sits near the city center, providing you easy access to the historical sites that Tacloban is famous for. Parks, banks, supermarkets, bus terminals, hospitals, and government offices are also within easy reach from the hotel. Regardless of the purpose of your visit, Hotel XyZ is the perfect home away from home here in Tacloban. ... more   less 
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Also Known As:
Hotel XYZ Tacloban, Leyte Island

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