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Breakfree Alexandra Beach Premier Resort
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Reviews (1,265)
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402
536
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Show reviews that mention
All reviewssurf clubacross the roadgreat locationwater slidespool view roomgreat poolalexandra beachcold rockfamily holidaybath showerlagoon poolgreat for familiessunshine coastenjoyed our staypatrolled beachbit datedground floor
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1,105 - 1,110 of 1,265 reviews
Reviewed 13 February 2014

From the friendly welcome on arrival I knew this was going to be good. An upgrade to Ocean view was most welcome and the facilities in the room first class. The staff were helpful in making restaurant recommendations. The room was so comfortable and just across the road from the ocean, Great safe parking. Highly recommended and really good value

  • Stayed: December 2013, travelled solo
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Thank Fotofinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexabr, General Manager at Breakfree Alexandra Beach Premier Resort, responded to this reviewResponded 16 February 2014

Thank you for your comments on our friendly, helpful staff, great location and facilities.
We're glad you had a great stay with us and hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2014 via mobile

We have had the best time here, room was great, could not fault a thing. So many Cafe's and Restaurants at your doorstep to choose from. Staff are very friendly Always smiling. Lady gardener also doing a good job with the beautiful grounds. Will definitely be recommending this place to friends & Family.

Stayed: February 2014
Thank Con P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexabr, General Manager at Breakfree Alexandra Beach Premier Resort, responded to this reviewResponded 10 February 2014

Many thanks for your positive comments. We are pleased you enjoyed your stay and look forward you seeing you and your family on your next stay.

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Reviewed 2 February 2014 via mobile

We stayed here for the second time as we enjoyed our first stay so much. The facility's are great out children love the pools and slides. The accommodation is well appointed clean and comfortable. It's a great location with restaurants and convenience shops right outside. Beach across the road.

  • Stayed: November 2013
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Thank Jlfco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexabr, General Manager at Breakfree Alexandra Beach Premier Resort, responded to this reviewResponded 10 February 2014

Thank you for your positive feedback. We look forward to welcoming you back on your third stay !

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Reviewed 31 January 2014

This is our second stay at this resort and we had requested the same apartment and we got it. Ground floor with direct access to the pool and one of the largest verandahs in the resort. This holiday is all about the kids (7 and 4) walking across the road to the patrolled beach, swimming in the most awesome pool (150m) from one end of the resort to the other and being able to walk to restaurants, take away and ice cream palours. The resort is designed around the lagoon pool with two kid-friendly slides, two heated pools and two spas. The kids had a ball. Our apartment (222) is starting to look a little tired, but it is perfect for the family. (I did leave a list of things to improve/fix, before I left) The location is excellent, being able to drive 5 mins to either Maroochy or Maloolaba is fantastic. We highly recommend a visit to Aussie World.... no queues, $100 for the whole family and extremely good service. The kids loved all the rides. We will return again.

Room Tip: Ground floor rooms with direct access to the pool saves alot of walking if you have young children. Ground floor in the Scarborough block would be the best and they are up the quieter end of the resort.
  • Stayed: January 2014, travelled with family
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Thank Allison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexabr, General Manager at Breakfree Alexandra Beach Premier Resort, responded to this reviewResponded 10 February 2014

Many thanks for the enthusiastic endorsement and great tips for future holiday makers.
We welcome your positive feedback and look forward to seeing you on your next visit.

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Reviewed 27 January 2014

Stayed in Jan 2014 in a 2 Bedroom unit for 8 days. Unit was very cramped and had horrible smell coming out of drains in bathrooms. Unit itself was very old & dated. There was no room to unpack so we had to live out of the suite case which was messy and uncomfortable. Cleanliness of rooms left a lot to be desired and they definitely do not use exit mould in bathrooms which is sorely needed. No storage space for our groceries so it had to be left on kitchen bench which being so small left it cluttered so needless to say we did not cook. Rooms were never serviced the entire time of our stay. (fresh bath towels would have been nice) Bedroom doors came off tracks and were difficult to slide. Lounge felt unclean and only enough room 3 people squashed together, one of us was always sitting on a chair to watch TV. Best thing about this place is the pool. Staff are nice and friendly and location is across road from beach and Surf Club and nearby restaurants and shops all within walking distance.
Now we know why they want payment 2 weeks prior to arrival and you have to leave a $200.00 bond (on check-in) which supposedly gets returned 5 working days after you leave. You do not get what you pay for which is very disappointing. It's a shame about the condition of the unit otherwise we would have enjoyed our stay. Needless to say we will not be returning to this Hotel.

Room Tip: Inspect rooms before booking.
  • Stayed: January 2014, travelled with family
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4  Thank Mojopojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexabr, General Manager at Breakfree Alexandra Beach Premier Resort, responded to this reviewResponded 10 February 2014

Thank you for your feedback. I am pleased to hear your positive comments in regard to our friendly staff, the pool and the great location. I apologise that the two bedroom apartment didn't meet your expectations in regards to kitchen & lounge space. On rare occassions we do have a drain that needs attention but is quickly remedied by our maintenance staff when reported. As the apartments are self contained holiday apartments with washing machines and dryers we don't include room servicing for stays less than 8 nights however reception can assist with towels if requested. Once again thank you for the opportunity to discuss these matters.

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