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“FAMILY OF SIX”

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Oaks Seaforth Resort
Certificate of Excellence
Reviewed 27 March 2014

Sorry for the delay in writing this review.We stayed in a 3 bedroom ground floor garden apartment over the Christmas new year period 12 nights altogether.We are a family of six 2 adults and 4 boys under the age of 9yrs [one having special needs] travelling from the uk.We had a wonderful stay in the seaforth,our apartment was huge and comfortable.very quite,no problems sleeping!,huge patio,everything you could need while on a beach holiday! We had no problems parking very close to our door which was very handy having young children and lots of beach gear!Very easy to get to alex beach and very central as we did a lot of trips out exploring!pools lovely,staff friendly,overall we can say we had a fab stay would stay again if closer!!!! in fact we said we could actually live in that apartment as it is so big! Thanks for a great stay.

  • Stayed: December 2013, travelled with family
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1  Thank Rebecca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this reviewResponded 27 March 2014

Thank you for sharing your experience at Oaks Seaforth Resort. I am very pleased to hear that you enjoyed the location, apartment and the Resort facilities. I'm glad that we could play a part in making your holiday an enjoyable and memorable experience for you and your family. We certainly look forward to welcoming you back at Seaforth next time you are on the Sunshine Coast.

Regards
Chris Dobinson
Hotel Manager

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355 - 361 of 535 reviews

Reviewed 26 March 2014 via mobile

I stayed here as my friend had her hen's night @ the coast. It was a beautiful apartment. Fully air conditioned and such a bargain!! For what I paid, I was not expecting a full kitchen, laundry, etc. It had everything I would need!! Loved it!!!!

Stayed: March 2014, travelled solo
1  Thank AmyCorrigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this reviewResponded 27 March 2014

Thank you for sharing your experience at Oaks Seaforth Resort. I am very pleased to hear that you enjoyed your stay with us and the apartment. We look forward to welcoming you back in the future.
Regards
Chris Dobinson
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2014

I stayed here a while ago. I must say the room view was great, the room was clean, hotel staff very friendly and great location with shops nearby and great night life down the road, I was a little disappointed with the furniture though it was old and looked a little tacky.

  • Stayed: February 2014
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Thank Mojave47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this reviewResponded 20 March 2014

I would like to thank you for taking the time to write a review regarding Oaks Seaforth Resort. The Resort is finalising preparations for a full make over in rooms. This will see all furniture replaced new drapes, carpets etc. The new furniture we have had designed especially for this resort by interior designers. I do hope that you will come and stay with us again next time you are on the Sunshine Coast.

Regards
Chris Dobinson
Hotel Manager

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Reviewed 18 March 2014

We stayed over a weekend in a 2 bedroom unit for three nights. I was expecting a much nicer place and better room as I saw on the website. Our 7 year old loved the beach across the road. The balcony was quite small to hang out on, The pool was too cold, The grounds were pleasant but the resort needs updating and the rooms also. The gym is probably the worst Ive ever been to anywhere. The most positive part was the lovely receptionist Wendy who asked us everytime we walked through reception if we were having a good stay, she also gave us excellent recommendations for restaurants and activities for our daughter. She made our stay a lot better than what it was. Would I stay here again? Only if it was completely renovated.

  • Stayed: February 2014, travelled with family
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1  Thank hbwalker71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this reviewResponded 20 March 2014

Thank you for sharing your experience at Oaks Seaforth Resort. I am very pleased to hear that you enjoyed the location of the apartments and the Resort facilities and that our staff played a positive part durimg your stay. I am sorry that the overall standard did not meet your expectations. We are currently embarking on a refurbishment programme for our apartments. We are aiming to lift the overall standard by modernising these rooms and bringing them inline with the 4 star standard of Oaks vision. I will certainly take all your comments into consideration and thank you for them.

Regards
Chris Dobinson
Hotel Manager

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Reviewed 17 March 2014

just returned from a six week stay booked through Mercury Direct,it was our 6th visit and as good as always.Thanks to the dedicated staff and a special thanks to manager amiee,can not wait to book for next year,Another bonus they have put the sand back on the beach after previous storms.thanks again.

Room Tip: can not tell you because i want it available for when i return.
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  • Stayed: February 2014, travelled as a couple
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1  Thank mr h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this reviewResponded 20 March 2014

Thank you for sharing your experience at Oaks Seaforth Apartments. I am very pleased to hear that you enjoyed your stay and the resorts facilities including our sandy beach around the pool. We look forward to welcoming you back once again in the future. I will pass you kind words onto the staff

Hotel Manager
Chris Dobinson

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Reviewed 10 March 2014

Just returned from 2nd stay at these apartments booked through Mercury Direct. Originally had booked 2 weeks but returned for another week at the end of our stay on the Sunshine Coast. The reception star were very friendly and helpful during our stay. They upgraded us to a 3 bedded apt overlooking the sea. It was a beautiful apartment but with one downfall. We called it "curry mile". Our apt was in Newport block on the 2nd floor (211) and it was at the end of a long corridor. The smell of curry was constant. It was coming from one of the residents apartment. This resident also had a very untidy balcony which our friends overlooked. We did tell staff and they did send somebody to make it smell more pleasant but it only lasted a day. So avoid this section of apartments unless you like curry. The complex otherwise is lovely with a lagoon pool, swimming pool and jacuzzi. There are lots of barbecue areas to choose from. The apartments have basic pots and pans and we had to buy a few things to use when we were cooking, like measuring jug and casserole dish but that was our choice to do that. It is well situated between Mooloolaba and Moroochadore. Great food at the RSL clubs nearby and entertainment at weekends. Aldi is about a 15 min walk and the best supermarket in the area. Would recommend these apartments and also recommend Mercury Direct if you want a holiday in Australia. Used them at least 5 times and have no complaints.

Room Tip: See report. Avoid Newport Block second floor.
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  • Stayed: February 2014, travelled with friends
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1  Thank Mavis1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this reviewResponded 13 March 2014

Thank you for sharing your experience at Oaks Seaforth Resort. I am very pleased to hear that you enjoyed the location and the apartments and the Resort facilities. I am pleased that we could play a part in making your holiday enjoyable and memorable experience for you. We certainly look forward to welcoming you back at Seaforth.

Regards

Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2014

We stayed at the Newport block for 3 nights. We had an enjoyable stay. Once refurbished this will be a great place to stay.

PROS:
Amazing views-right across the road from the beach and you can see from Mooloolaba to Maroochydore.
Pools- The pools are great, there is a lagoon pool with a 'beach', a lap pool and also some spas. The whole setup is nice, with several bbq areas around the pools.
Location- close to everything
Well equipped kitchen
Good air con

CONS
Carpet- The carpet in the main bedroom was stained and filthy. Desperately needs replacing.
Hallway- smelt really bad, like stale wet carpet.
Bedspread- the bed has a retro bed spread which looks like it has been on there for 20 years. We took it off and didn't use it.

Overall the room was fine, could just use a few upgrades to make it excellent.
Once refurbished we would consider staying here again.

  • Stayed: March 2014, travelled with family
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Thank helnmat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this reviewResponded 13 March 2014

Thank you for sharing your experience at Oaks Seaforth Resort. I am very pleased to hear that you enjoyed the location of the apartments. I am sorry that the overall standard did not meet your expectations. We are currently embarking on a refurbishment programme for our apartments. We are aiming to lift the overall standard by modernising these rooms and bringing them inline with the 4 star standard of Oaks vision. I will certainly take all your comments into consideration and I thank you for them.

Regards
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Oaks Seaforth Resort

Address: 98-110 Alexandra Parade, Alexandra Headland, Queensland 4572, Australia
Phone Number:
Region: Australia > Queensland > Sunshine Coast > Alexandra Headland
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Alexandra Headland
Price Range: £107 - £223 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Seaforth Resort 4.5*
Number of rooms: 102
Official Description (provided by the hotel):
Located beachside on one of the Sunshine Coast’s most picturesque headlands, Oaks Seaforth Resort offers spacious 1, 2 and 3 bedroom Alexandra Headlands accommodation. All apartments and penthouses include spa baths and balconies and feature full kitchen facilities including microwave and dishwasher, as well as large open plan living areas. Each penthouse has a private rooftop balcony. ... more   less 
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Also Known As:
Oaks Seaforth Hotel Alexandra Headland
Hotel Oaks Seaforth

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