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“Great Family Holiday”

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The Mirage Alexandra Headland
Certificate of Excellence
Toowoomba, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Family Holiday”
Reviewed 1 January 2013

Mirage Alexandra Headlands is an excellent family holiday location, with easy driving access to all the tourist activities of the Sunshine Coast, 5 minute walk to a patrolled surf beach, 2 minute walk to a lovely fenced playground and a lagoon style swimming pool next to a heated outdoor spa. The kitchens are large and well equipped to enable complete self catering, but there are plenty of good takeaway restaurants within walking distance, or a longer walk / short drive to the restaurant strip in Mooloolaba. We have stayed there annually for the last 4 years. The three bedroom apartments are large, airy and very comfortable. The one year we stayed in a two bedroom apartment felt a bit cramped by comparison. The complex is one block back from the esplanade which makes it nice and quiet, but does reduce your ocean view somewhat.

Room Tip: North end of complex has better ocean view but slightly more noise from the pool area.
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  • Stayed December 2012, travelled with family
    • Value
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Helpful?
1 Thank Spencer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, 9 March 2013
Thank you for taking the time to post such a fabulous review of your stay - four visits and still loving it - that's a great review in itself. Your tips about the size of apartments is appreciated and we don't mind calls direct to discuss any of these options when making a booking. Looking forward to welcoming you for your fifth visit!
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296 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
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English first
Sydney, Australia
2 reviews
Reviewed 31 December 2012

Excellent location situated one street back from the beach, so noise is limited. This is one of the most spotlessly clean unit building inside and out that we have visited, having spent 30 years in as many buildings holidaying East Coast Aussie.
Friendly family orientation and management clearly caring and professional.
New equipment in gym is sound for any workout, good sauna, lap pool and all round big pool that is very safe. A great nice hot spa with bubbles all over including middle, I like that type of spa it was big too. checked and cleaned everyday, as are the pools Barbecues established right next to pool with heaps of tables and chairs inviting all to join with shade for sitting under. With what it offers, this is a very well priced accommodation also nicely landscaped.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, 9 March 2013
What a great reveiw, thank you Steve! You have mentioned some of the elements of The Mirage that we, as managers, really value. The quiet location, isn't it wonderful, so close to everything yet removed from the traffic noise. We are so aware that many wonderful resorts offer comfortable apartments on the Sunshine Coast - what not everyone can offer is a resort that is clean and well maintained. We employ all our own housekeepers and grounds people and it really makes a difference. They actually love their job and it shows! Love to look after you next time you are travelling our way.
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Canberra, Australia
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 December 2012

The Mirage Alex is well-located and clean, comfortable and quiet. Secure undercover parking was available. We were made to feel welcome and we'd stay there again on future visits.

The apartment had 3 bedrooms/2 bathrooms, but we had the use of one bedroom and bathroom, the other rooms locked off. The apartment was large, with a well-equipped kitchen and laundry.

It was well set up for eating in, but was a short walk from a large range of restaurants and cafes. And the beach was just down the road.

  • Stayed November 2012, travelled as a couple
    • Value
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Helpful?
Thank GKandEC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, 9 March 2013
I know it has been a bit of a delay for this reply but please don't think this is because we don't appreciate your feedback! So pleased you enjoyed your stay and took the time to post a comment. At the Mirage all our apartments are either two or three bedrooms so, as you pointed out, when you book a 1 bedroom stay you have that luxury of living space at a one bedroom price. Look forward to welcoming you back to the Mirage.
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Brisbane
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 10 November 2012

We stayed for 3 nights with 4 adults and 2 kids. The apartment was huge with 3 bedrooms and we got a good deal for staying 3 nights. The spa, gym and sauna were great, however the outdoor pools were pretty cold despite being heated. Lots of great restaurants nearby and shops and all within walking distance. The main bedrooms could do with a TV. Nice and quiet stay. Will definitely stay again!

Room Tip: Ask for one on the higher levels so you get a view as ours overlooked the garden and the trailer par...
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  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank kdonBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, 5 December 2012
So pleased you enjoyed your stay at The Mirage and thank you for taking the time to write us a review. I would like to reassure you that we have attended to the pool temperature and it is definitely at a very comfortable 26 degrees in all pools. We apologise if the pool was below this temperature during your stay as we appreciate it is an important part of your holiday pleasure. We have also taken note of your feedback about a second TV in every apartment. Our owners have responded well to this request and we are in the process of installing TV's in the few apartments that still require them. Again, thank you for your feedback and we look forward to welcoming you back in the future.
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Auckland Region, New Zealand
1 review
Reviewed 28 October 2012

Had two fabulous weeks at this resort, would reccomend this accommodation to anybody. Very friendly staff, and excellent units. Location was handy to several resturants and nice shops. Only five minutes from fabulous beach, good swimming and surfing. Cath and John Robinson.

  • Stayed October 2012, travelled as a couple
    • Value
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Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, 5 December 2012
A five star review THANK YOU! Our team work hard at The Mirage taking pride in what we offer so it is always fantastic to have such positive feedback. When you are able to stay for a couple of weeks you really get to enjoy all our facilities and what the coast has to offer. We trust you have an enjoyable Christmas with friends and family and look forward to seeing you again in 2013.
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Melbourne, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 October 2012

Our family of six stays here every September and each and every time we have the most wonderful of holidays. The rooms are spacious, light and functional, with beautiful views of the ocean (which we didn't expect staying back from the major road, but you actually get the best of both worlds - a view minus the traffic noise!). 100m walk to the beach and shops in Cotton Tree, Maroochy and Mooloolaba are all easily accessible. Staff are fantastic - friendly, helpful, welcoming and accommodating. Pool, tennis court, gym and basketball court are great. One of our all time favourite holiday spots.

  • Stayed September 2012, travelled with family
    • Value
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Helpful?
Thank Sunnysideup12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, 5 December 2012
With a heading like 'Perfect' for our review we couldn't be happier! Thank you for taking the time to give us your feedback and incorporate so many aspect of what we offer here at The Mirage. I love the way you have described the view as when you look at the street layout it really doesn't do it justice - once you get the elevation you do get an amazing outlook and a good night's sleep! Have a great year and we will see you in September.
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New Plymouth
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 October 2012

Lovely well maintained pools and grounds, a great spot to use as a base for the Sunshine coast, close to beach and parks. Our apartment looked over the lovely pools, common area and lake and out to sea. A great place for kids and couples. Nice staff. Only issue would be you need to ensure you get a unit that is updated. Ours was a little tired but acceptable. It also had a bit of a smell in the ensuite bathroom which was a problem with one of the other units. On the whole however we didnt feel the need to make this an issue and we had a very pleasurable and positive 9 day stay. We would definitely return.

Room Tip: Make sure you specify an updated apartment.
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Misty1033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, 5 December 2012
We know it takes time to log on and write about your holiday and we really appreciate you taking the time to do this for us. Nine days is certainly plenty of time to get to know a property and your positive feedback about our gardens, pools, views and staff will be happily shared with our team. We have noted your comment about the smell in the ensuite & apologise for this inconvenience during your stay. We would like to also reassure you that this is not an ongoing problem for us. It is caused by water not draining away quickly and it can be fixed in a matter of minutes by the duty manager. We look forward to welcoming you back and please don't hesitate to discuss your room and location preferences with our reservation team.
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Additional Information about The Mirage Alexandra Headland

Property: The Mirage Alexandra Headland
Address: 6 Mari St, Alexandra Headland, Queensland 4572, Australia
Region: Australia > Queensland > Sunshine Coast > Alexandra Headland
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #3 of 7 Hotels in Alexandra Headland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Mirage Alexandra Headland 4.5*
Number of rooms: 37
Official Description (provided by the hotel):
Welcome to the Mirage Alex Resort on Alexandra Headland, the luxury four and a half star resort on Sunshine Coast. Set just 50 meters from the main road The Mirage offers stunning views without the traffic noise, and is just a short walk away from either Mooloolaba or Maroochydore! Our balconies are all east-facing and have a view of our beautiful pool and gardens, the lagoon, park and/or ocean. Opposite the resort's location is the picturesque Lake Nelson Park, home to many water birds, including our beloved swans. Come at the right time of year and watch the baby cygnets or maybe some ducklings with their parents. We offer spacious one, two and three bedroom apartments with full size kitchens, large living and dining areas, separate laundry and east facing balconies. ... more   less 
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Also Known As:
The Mirage Alexandra Headland Hotel Alexandra Headland
Mirage Hotel Alexandra Headland

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