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“Great place to stay”

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The Mirage Alexandra Headland
Certificate of Excellence
Brisbane, Australia
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great place to stay”
Reviewed 4 September 2014

We stayed at the Mirage for three nights and our only regret was that we couldn't stay longer. We were upgraded from a two bedroom apartment to a three-bedroom one, with one bedroom closed off, so it had a very large living area and the bedroom was also spacious. Awesome views from Apartment 56! Very clean and well-equipped and the apartment was beautifully decorated. Good easy access to the secure parking. Being set back from the main road through Alex Heads is an advantage. Pool area is wonderful. Easy walk to the beach, and several good restaurants and the surf club are nearby. Check in was easy. The lady who works in reception was lovely and always very helpful. Will definitely be back.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, 17 September 2014
Thank you for such a detailed review of your short stay with us. As the manager I am delighted to receive the feedback regarding both our housekeeping and reception staff. At The Mirage we are a small team and work closely to ensure our guests experience is the best we can offer. I will make sure this feedback is passed on to these staff members, it will make their day! When you are next visiting the Sunshine Coast we hope you will again choose to stay at The Mirage.
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296 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
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English first
Melbourne
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 August 2014

We have just returned from 4 nights at this beautiful hotel. Unfortunately for us we were hit with bad weather but it didn't make our stay any less enjoyable. Check in was easy and they were even happy to check us in early. The lady who works in reception was lovely and always very helpful, she said she was only new but she was doing a lovely job.
My son enjoyed the basketball ring and he got to use it when we arrived before the rain started. We all enjoyed the heated pool and spa and even though the weather was a little cold the pool was a very comfortable temperature.
The grounds are very well kept and the park next door was really good for the kids to let off some steam.
We stayed in a 2 bedroom apartment and the size of the apartments was huge. The kitchen was very well equipped with everything we could possibly need and more. I was very happy for the fact that I was staying in a place that had sharp knives in the drawer so I could cook for my family. The DVD rentals at reception were great for us with the rain.
Thank you for having us and we will stay here again if we are in the area.

Stayed August 2014, travelled with family
Helpful?
3 Thank Juzzy_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, 17 September 2014
Loved reading your review and it reminded me of when our children were younger and the sinking feeling when arriving at your holiday destination and the rain starts! As you have already mentioned we are very fortunate here to have the park, heated pools, basketball, videos etc. It certainly makes 'staying in' a lot more comfortable. Let's hope the sun shines for your next holiday and you can enjoy more of our facilities. Thanks for taking the time to write us a review.
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Canberra, Australia
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 August 2014

We stayed at the Mirage for four nights from 21 June and our only regret was that we didn't have longer to stay. The one bedroom apartment we had was a three-bedroom one, with two bedrooms closed off, so it had a very large living area and the bedroom was also spacious with plenty of storage. Very clean and well-equipped and the apartment was beautifully decorated. Good easy access to the secure parking. Being set back from the main road through Alex Heads is an advantage and we had a great view of the lagoon with sea glimpses. Pool area is wonderful, especially with the lap pool. Easy walk to the beach, and several good restaurants and the surf club are nearby. Will be back for sure. Thanks Wendy and Ray.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Jane and Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, 16 September 2014
Lovely to receive your review, we do appreciate you taking the time to post your feedback. We love that we are able to offer couples a lock down apartment during our quieter months. It is an awesome luxury to have the living space of the larger apartment and one that we appreciate ourselves whenever we travel. Nothing worse than being in a tiny room when you are trying to relax! Sounds like you took the opportunity to enjoy quite a bit of what we offer onsite which is great. We look forward to welcoming you back to the Mirage next time.
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Hamilton & Waikato Region, New Zealand
Level Contributor
3 reviews
Reviewed 2 August 2014

We stayed here with a large group of friends. What a fabulous place. Our 3 bedroom apartment exceeded our expectations, it was light, spacious and clean with modern furnishings and features. The pool was great, lovely and warm. Good location within walking distance of most places. Will definitely be back

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laurah29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, 16 September 2014
We appreciate your taking the time to let us and others know about your recent stay at The Mirage. Our pools are at a minimum of 26 degrees all year round so as long as the air temperature outside is not too chilly they are very enjoyable anytime - not to mention the hot spa, hope you had a chance to relax in this as well. We do look forward to welcoming you back to The Mirage in the future and feel free to bring your friends!
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Edenvale, South Africa
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 July 2014

We spent a weekend at this resort at the end of June and were pleasantly surprised by all the amenities provided in our lovely apartment. We had 2 bedrooms and bathrooms, spacious lounge and kitchen plus laundry, and the extras by way of teabags and detergents etc were very welcome.
The bedrooms and living area had a beautiful view of the resort pool area, the lake and the ocean beyond.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank SueW933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, 16 September 2014
We are so pleased your weekend with us was a success and trust you went home feeling refreshed. Photos never really give a true idea of just how lovely it is to have the view combination with pools, the lake and ocean from all different angles so thanks for mentioning how this is such a great feature here. Please call direct when next booking with us so we can see which apartment you stayed in and discuss any other needs you may have.
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Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2014

The Mirage was a lovely, clean, quiet place, close to all the holiday essentials to keep kids and parents happy. We enjoyed a lovely few days there and look forward to returning. Apartment was well equipped and roomy with lovely outlook over lake.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Chocolate679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, 20 July 2014
Thanks for your review - given you stayed during school holidays it is great for prospective guests to know that it is still quiet here even at these times of the year. Isn't it amazing what a difference it makes having the buffer of the beautiful lagoon and park between the main road and your bedroom! So pleased you enjoyed your stay and would love for you to choose a holiday at The Mirage in the future.
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Brisbane, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 July 2014

Stayed at this resort 4th to 7th July 2014. Apartment was imaculately clean (unusual in these days of contract cleaners who are more concerned with getting the job done than getting the job done well) and, apart from some neighbours who were constantly arguing about something or other, was very quiet as we were away from the main pool area. Staff were good and friendly and apartment was ready 2 hours before check-in time which was handy. Will stay there again.

Room Tip: If you want peace and quiet choose a room at the Southern end away from the pool. The higher you are...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Howiesue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, 20 July 2014
We appreciate your review of your stay at The Mirage. Your comment about the cleanliness of the apartment have been passed on to our housekeeping team. We have our own housekeeping team at the Mirage, deciding some time ago to go against the trend of contract cleaners through an agency. These girls are a valued for the job they do and this does come across in the presentation of the rooms - thank you for noticing! Do call direct next time you would like to stay with us and we can make sure we talk about the best allocation on the resort for you.
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Additional Information about The Mirage Alexandra Headland

Property: The Mirage Alexandra Headland
Address: 6 Mari St, Alexandra Headland, Queensland 4572, Australia
Region: Australia > Queensland > Sunshine Coast > Alexandra Headland
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #3 of 7 Hotels in Alexandra Headland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Mirage Alexandra Headland 4.5*
Number of rooms: 37
Official Description (provided by the hotel):
Welcome to the Mirage Alex Resort on Alexandra Headland, the luxury four and a half star resort on Sunshine Coast. Set just 50 meters from the main road The Mirage offers stunning views without the traffic noise, and is just a short walk away from either Mooloolaba or Maroochydore! Our balconies are all east-facing and have a view of our beautiful pool and gardens, the lagoon, park and/or ocean. Opposite the resort's location is the picturesque Lake Nelson Park, home to many water birds, including our beloved swans. Come at the right time of year and watch the baby cygnets or maybe some ducklings with their parents. We offer spacious one, two and three bedroom apartments with full size kitchens, large living and dining areas, separate laundry and east facing balconies. ... more   less 
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Also Known As:
The Mirage Alexandra Headland Hotel Alexandra Headland
Mirage Hotel Alexandra Headland

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