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“Good room, Don't be fooled Indoor pool not that good.”

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Headland Tropicana Resort
Reviewed 9 July 2014

The hotel was good, room was clean, nice layout all round good. The staff were friendly. The games room wag good but located down the bottom in the car park didn't like the location. The outdoor pool is big and offers a great swim but it was freezing, the trees around the side blocked out allot of the much needed sun which was annoying, but they blocked out the public so no-one could see you which was good. The indoor pool was the most disappointing the windows had were almost rusted, and the pool itself didn't really fit you had to walk on a small edge just to get around to the shallow end which is not safe for children, also all towels and stuff got wet because as soon as someone started to swim water went everywhere in the cramp space, it was heated but all in all it felt like taking a bath not a good swimming pool, Also the gate they used made it feel a bit eerie. Overall it was good value for money great location but the indoor pool was a let down, also they charge for a hair dryer which sucked.

Room Tip: Bottom floor, on the left hand side has better pool access.
  • Stayed: May 2014, travelled with family
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Thank Shezfriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dandmOz, Owner at Headland Tropicana Resort, responded to this reviewResponded 1 January 2015

We thought you may like to know that the indoor heated pool has been scheduled for an upgrade in 2016. In particular all of the windows will be replaced, as the original ones have seen better days, and the build up of chlorine that you mentioned (not rust) will not longer be a problem visually. The indoor heated pool is a big drawcard for the resort, and is set at 31 degrees, which is the ideal temperature for heated pools. Perhaps you thought it was a thermal heated pool, which I believe are much hotter.

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Reviews (91)
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57 - 63 of 91 reviews

Reviewed 7 July 2014

It was our first time at the resort and I have to say we were not disappointed. The staff were friendly and most helpful with suggestions on what to see and where to eat. The apartment was perfect it had excellent views and was mostly updated. It was right across the road from the beach and a short walk to the shops. My children used most of the facilities and were happy. The only thing which could have made it absolutely perfect was the indoor pool needed to be warmer, perhaps at least 34 degrees, especially since it was the middle of winter. Thank you so much Mandy for making our stay a delight. We hope to return next year.

Room Tip: Level 1 at least so you can have a sea view.
  • Stayed: June 2014, travelled with family
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Thank Anna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

We have stayed at Headland Tropicana on 2 occasions in a 2 bedroom apartment. The room was spacious and clean, also being on a higher floor we had great views from the apartment.
The indoor pool and spa was used mostly during our stay, the kids loved to play tennis and use the games room. The management was friendly and attended to our needs during our stay.

A short walk to Mooloolaba and the beach is across the road. Within walking to the corner store and the Surf Club. Many restaurants should you wish to dine out.

Room Tip: A higher floor has better views.
  • Stayed: August 2013, travelled with family
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Thank Suzanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2014

Room was clean, newly renovated and spacious. Had correct bedding as requested and enough linen and blankets. All equipment worked great. Air con in bedroom, and was easily spread through unit with the fan. Excellent location, easy walking to shops buses right out front and great nearby eating....or choose from delivery menu supplied. My kids had a ball in fully equipped gameroom, tennis court, 3 pools (1heated), spa and sauner, bbq areas and beautiful grounds. Was very happy to have secure underground parking. For a busy road, was relatively quiet. Staff were friendly and very helpful when needed. Everything was exactly as website stated, inclusions and extras, so no nasty surprises. Check in and out was promt and efficient, even with inspection. Thanks Mandy, we had a great time. Will definitely stay again at The Troppo for sure.

Room Tip: Try and ask for top floor to ensure a great view and a bit off the road
  • Stayed: June 2014, travelled with family
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Thank Lyndall W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014 via mobile

Lack of Room service & maintenance of apartments, 10 days to get replaced Linen had to ask for it,hot water system useless, crap water pressure, cheap uncomfortable bed,some appliances didn't work & not one effort to fix anything, Foxtel was good,and well equipped kitchen, nice wide car parks.

  • Stayed: June 2014
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2  Thank Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

Very handy place to stay at a great location. Away from the immediate hubbub of Mooloolaba but still within an easy walking distance and right across the road from the fantastic beach side boardwalk. Nice big rooms and we were in a room with a great view of the beach from the balcony.
The only minor let down for us was that some of the resort was a little tired, there was a fee for the use of the hairdryer and the reception had limited opening hours on the Sunday morning when you would normally want to check out (so a bit of a wait as everyone is lining up to do the same thing when reception finally opens). To be honest though these were pretty minor issues in the grand scheme of things so would stay here again for sure.

  • Stayed: June 2014, travelled as a couple
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Thank Felice F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

Pros
Hosts really nice and perfect location. Nice walk to Alex Heads. And rather large lounge and bedroom. Great to have a lock up garage for the car. Spa and heated pool looked good but as it was winter didn't pack togs. Lovely view from top apartments not from lower down.
Cons
No battery in air con remote - so no air con. Main light in master bed not working. TV area had two arm chairs, would have preferred a small chaise and lounge. Had to pay $3 to get a hair dryer for the weekend. Bed rock solid - just putting a mattress topper on would have been a massive improvement. Fridge and dishwasher that sound like a jet engine start up made getting a good nights sleep impossible. Once gotten batteries for air con the heat didn't reach into the lounge. And hot water only lasts enough for one 3 minute shower. Partner always had a cold shower!
Overall a disappointing stay.

Room Tip: If wanting a good room - book room 36 for the view. Just hope for a good bed and a large hot water c...
  • Stayed: June 2014, travelled as a couple
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3  Thank Karina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Headland Tropicana Resort

Address: Tropicana 274 Alexandra Pde, Alexandra Headland, Queensland 4572, Australia
Region: Australia > Queensland > Sunshine Coast > Alexandra Headland
Amenities:
Beach Kitchenette Swimming Pool
Hotel Style:
Ranked #5 of 7 Hotels in Alexandra Headland
Price Range: £83 - £174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Headland Tropicana Resort 3.5*
Number of rooms: 36
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