We stayed at Wagrainerhof for 10 days with All inclusive.
The hotel is very nice and clean. We had room to the back of the hotel, but it was still a very good room. Cleaning staff was very nice and politely.
The food was excellent, with a very nice change from day to day and the staff we had the first days of our stay were excellent and flexible.
But, it is not okay to ask customers to sit in a room with no windows and temperature of 30 degree every time they want a drink or coffee, which they have payed in advance.
We travel 1500 kilometers to see mountains and enjoy the weather, not to sit in a room with no windows. The fight with the waiter from the bar for a chair outside is not okay. This is not a fair way to handle people who have payed in advance for their services!
This have to be changed before I can give you five stars!
- Official Description (provided by the hotel):
- Looking for even more reasons to spend your holidays at the Wagrainerhof? Treat yourself to the ultimate in comfort and service in all areas of our 4-star hotel in the centrum of Wagrain. Your wellbeing is something very close to our heart: Excellent cuisine, wellness, services especially for families, packages for active holidaymakers are all certain to make your holiday an absolutely marvelous time. Relax in the new "Sky Relax World" with In- and Outdoor area above the roofs of Wagrain. After a day filled with exciting new experiences in Wagrain, Salzburger Land, you will find just what your body is craving. Sauna, massages, steam bath and infrared heat cabins will fill you with a feeling of complete inner contentment. You will find everything you need for skiing holiday in Ski amadé: with lifts that also connect you to Flachau as well as St. Johann/Alpendorf. Fun on the pistes and snowy enjoyment - for absolute newcomers, aspiring racers of tomorrow and, of course for families. Allow our impressive alpine world to work its magic on you. A holiday with family- or friends in the Hotel Wagrainerhof means carefree time with an array of all-inclusive services as well as child care during the summer months. ... more less
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