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“Defintiely will be back”

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Island Sands Resort
Kelowna, Canada
Level Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Defintiely will be back”
5 of 5 bubbles Reviewed 20 February 2014

This condo (#209) was perfect in every way. We loved the location right on the water and the quietness of the area yet close to 3 great restaurants and a large beach. The pool was always so clean and warm and lounge chairs always available. We had a one bedroom with king size bed which was great. The kitchen was so well stocked we didnt have to buy any staples Everything one would need is there. We stayed two weeks and never had a bad moment! Sandy made our stay so easy. The free coffee and pastries on Friday mornings was a great way to meet other guests who were all so friendly.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank helpfultraveller99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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76 reviews from our community

Traveller rating
    38
    22
    4
    6
    6
See reviews for
30
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Russian first
  • Any
English first
Cambridge, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 31 December 2013

First let me say that the location is fabulous if you have been to Maui many times and want a vacation as opposed to exploration and entertainment. I just loved the location and didn't even mind the walk to a minuscule beach to gather sea glass. That said, obviously every reviewer brings their own standards to a review and Unit 106 was lacking at many levels compared to my extensive travel experience. It advertises a sofa sleeper in the living room which we were counting on to compensate for snoring spouses but which turned out to be a love seat. The ant activity was relentless and I never managed to time a visit to an open office despite being advertised as staffed, probably due to holiday exceptions. AC is useless but open windows meant being awakened by late arrivals toting roll-boards and young'uns being sent to the pool before dawn. Four small coffee mugs is just plain inadequate. Dishwasher failed to get those mugs clean, dryer settings lied and shrank T's and the pool filter outside MB window ran constantly thereby obliterating the sound of ocean waves. Did I mention the ants on EVERYTHING including my toothpaste tube and earplugs? Twin beds were very noisy. There were no tips for late night arrivers to locate morning coffee shops or food supplies and the mosquito population must have been warned I was on the island. Window screens were useless for bug control and sills were filthy as were the bathroom area rugs. That said, we were grateful for the binocs, saw abundant whale activity and enjoyed the public beach at the end of the street. I would return to Maalaea for sure (loved the General Store and Cafe) but not this condo complex. While this property was not our best experience, our vacation, dining and family visiting exceeded expectations.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
Helpful?
1 Thank WillowNC13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CondoRentalsHI, Condo Rental Agency at Island Sands Resort, responded to this review, 2 January 2014
Thank you for your review of the oceanfront Island Sands Resort. Our vacation rental company manages many condos at this property, but we unfortunately do not manage condo 106, which you reference. I am sorry to hear that you experienced ants in your condo. Every condo at the Island Sands is sprayed every three months for bugs, and if any of our guests ever experience any issues, we will send an exterminator or work with the guest to re-locate them in another room.
We hope you give the Island Sands Resort another try on a return trip to Maui.

Mahalo,
Keith
Condominium Rentals Hawaii
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 29 December 2013 via mobile

We had a great stay at the island sands for our first hawaiian vacation. The room had all the appliances for a week long stay, which helped us save money by eating in for most meals. The only beef I have is that the bedroom did not have AC so I actually slept a few nights on the couch since the living room did have AC. Overall great value, and the view was pretty spectacular from our unit.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jmboisve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana Point, CA
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 8 September 2013

Pros- Great location, very nice condo, well equipped- has every thing and anything you would need during the vacation!

Cons- Badly needs some drapes in the living room to control the furnace like feeling and save on electricity in turn!! The only AC in the living room, doesnt help :(

Stayed August 2013, travelled with family
Helpful?
3 Thank docmama28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 27 July 2013

We stayed recently (last week), and thanks to CRH management for being hospitable, courteous, and considerate in giving us an awesome room with a view (612). Amazing, we could not ask for more. Condo was clean and the views breathtaking! Waking up every morning to a picturisque ocean view exceeded my dreams. The condo comes stocked with all your basic necessities, even a washer/dryer. Rooms and furniture are a little dated, but not a big deal when you can see and hear the ocean everyday. Keep in mind these are condo units, not a resort like name says. Pool is relaxing after a long day and beach is just a short walk. BBQ gas grills made cooking our steaks from Costco easy and delicious (tongs and lighters provided). Convenient location on Ma'alea bay with view of Haleakala puts you in the center of everything! Ocean center and a number of great restaurants are within walking distance. If you like to snorkel, or surf the beach is just right out your door providing lots to see. We saw a number of sea turtles and fish. I highly recommend this place for the location, cleanliness, and views. Staff was hospitable and people who live at condos are very friendly and nice. The only thing I don't recommend is getting a late flight out of Maui. CRH will not store your bags or give you late check-out during busy seasons. So finding a place to put your luggage for a late flight can be a hassle. Other than that, have fun at the Island Sands.

Stayed July 2013, travelled with family
Helpful?
3 Thank moongawdez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CondoRentalsHI, Condo Rental Agency at Island Sands Resort, responded to this review, 30 July 2013
Thank you for your review of Island Sands and our management company. I am glad the condo and service met all your expectations. I am sorry we could not accommodate a free late checkout during your stay. During the peak season our normal policy is that guests can call us 24-hours prior to departure to see if they can have a complimentary checkout of 3pm or pay for a late checkout of 7pm (half day fee). There must have been a guest arriving the same day you were departing, so the room had to be cleaned and prepared for the new guest arriving at 3pm. Thanks again for the review and we hope to see you again at the Island Sands!

Keith
Condominium Rentals Hawaii
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glendale, AZ
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 22 July 2013

We spent 9 nights at the Island Sands Resort and thought it was great. Very clean with a nice heated pool. Free donuts on Friday mornings! We were on the 3rd floor overlooking the pool and the ocean. There isn't much of a beach in front of the resort but it is only a short walk away. Just hit Costco as you leave the airport and everything else you need is right there including BBQ grills.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RetiredFF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CondoRentalsHI, Condo Rental Agency at Island Sands Resort, responded to this review, 24 July 2013
Thank you for your review of the Island Sands. I am not sure if you stayed in one of the vacation condos our company manages, but I am glad to hear that you enjoyed the heated pool, ocean views, and BBQ grills. We hope to see you again at the Island Sands in the future!

Mahalo,
Keith
Condominium Rentals Hawaii
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ann Arbor, Michigan, United States
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 9 April 2013

This was a terrible place to stay. There is construction noise next door and we were not told this was going to happen during our stay March 30th thru April 8th 2013. Construction dust was blowing on the Patio area for three days. Clean up was by me the occupant.The noise from the jackhammer for three days was loud and not peaceful. The rest of the week there was pounding.There were cockroaches in the condo. The elevator is right next to the bedroom along with a fish pond. This noise will not let you sleep. Condo # 107 is a place to avoid. No one apologized, no discount was given and since this is a condo they knew this was going to occur. Traveler beware.

Room Tip: Stay on another floor.
See more room tips
  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CondoRentalsHI, Vacation Rental Agency at Island Sands Resort, responded to this review, 11 April 2013
Aloha Mary,

We manage condo 107 at the Island Sands. I am sorry that the owner of a condo near you decided to do renovations to their private condo that was located near your rental. We were not made aware of this private renovation. I wish you would have let us know about your issues earlier in your stay so we could have moved you to a better location. We manage a majority of the vacation rentals at Island Sands and would have found you a great alternative. We have policies set in place to check in on guests with a phone call a day or two after their arrival to see how everything is and we did not hear of any concerns from you at that time or any time during your 9-night stay (you did let us know at checkout). Again, I wish you would have let us know you were not happy with the condo and we would have promptly moved you to another condo so the rest of your stay could be enjoyable.

Mahalo,
Keith
Condominium Rentals Hawaii
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Island Sands Resort

Property: Island Sands Resort
Address: 150 Hauoli St, Maalaea, Maui, HI 96793
Region: United States > Hawaii > Maui > Maalaea
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #4 of 8 Speciality Lodging in Maalaea
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Island Sands Resort 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Island Sands Hotel Maalaea
Maui Island Sands Resort
Island Sands Maui
Island Sands Resort Maui/Maalaea, Hawaii

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