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Sasha K
Smiles all round
5.0 of 5 bubblesReviewed 1 Dec 2023
I have stayed at the hotel for the last 2 weeks on a course. Every morning I have been greated with a smile and brilliant service by Debbie. I would recommend. Service on a evening is always busy but Tyler has always look after me and had a joke.
Date of stay: November 2023Trip type: Travelled on business
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    Reviews (114)
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    All reviews hungry horse food was lovely brilliant service sunday dinner plenty of parking good size steph iron
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    2 - 7 of 114 reviews
    Reviewed 30 November 2023

    Came for a meal on Friday night, place looks amazing,the restaurant was packed so expected a long wait, but Sophie was still the perfect host, seating us instantly,meal was lovely & hot, compliments to nick the chef, George came and checked everything was OK, will definitely come again

    Date of stay: November 2023
    Trip type: Travelled with family
    Thank Jason H
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Greene King, General Manager at Charnwood Arms Hotel, responded to this reviewResponded 1 December 2023

    Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 29 November 2023

    When in for breakfast with friends very good experience from the lady that served me Debbie very friendly and happy couldn’t do enough for you will definitely come again tha k you very much for all your help

    Date of stay: November 2023
    Trip type: Travelled with friends
    Thank Tracey H
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Greene King, General Manager at Charnwood Arms Hotel, responded to this reviewResponded 1 December 2023

    Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 29 November 2023

    Went for breakfast, didn’t disappoint and the server Debbie was lovely and couldn’t do enough for us, never rushed us out and was happy for us to sit and chat, even bought us clean cups so we could have another coffee, lovely lady.

    Date of stay: November 2023
    Trip type: Travelled with friends
    Thank Charlotte B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Greene King, General Manager at Charnwood Arms Hotel, responded to this reviewResponded 1 December 2023

    Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 27 November 2023

    Great food. Polite and friendly staff especially Debbie who showed us the new set up. Great refurbishment. Couldn't do enough for us and the food was hot. Free refills of coffee and tea. Clean and tidy.

    Date of stay: November 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank 637gills
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Greene King, General Manager at Charnwood Arms Hotel, responded to this reviewResponded 29 November 2023

    Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 22 November 2023

    Had a meal everything great but the vegetarian burger was overcooked
    Waitress Kayleigh offered us a another burger or a free desert and was really attentive to our needs and sorry for the burger
    Asset to the charnwood and a great help
    Thanks the lowe family

    Date of stay: November 2023
    Trip type: Travelled with family
    Thank glowe39
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Greene King, General Manager at Charnwood Arms Hotel, responded to this reviewResponded 24 November 2023

    Glowe39, we really appreciate your feedback!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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