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“Stayed here to go to LONDON for the weekend.” 4 of 5 bubbles
Review of Holiday Inn Maidstone - Sevenoaks

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Holiday Inn Maidstone - Sevenoaks
Ranked #1 of 2 Hotels in Wrotham Heath
rachmc25
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Stayed here to go to LONDON for the weekend.”
4 of 5 bubbles Reviewed 21 April 2012

We stayed here to go to London for the weekend....as I have three childre, we couldnt find anywhere in London for a reasonablke price that could accommodate all 5 of us. Our room had 2 double beds and a double(?) sofa bed. Had breakfast both mornings. First morning bacon tasted a bit old. Second morning it was perfect. Took around an hour to get to London in car. I would stay again if visiting London.

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rachmc25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review, 25 April 2012
People in the know, recognize the benefits of staying out of London, and enjoy our great family offers. We have lots of family rooms and kids can stay and eat free (terms and conditions apply). Look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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478 reviews from our community

Traveller rating
    104
    184
    109
    61
    20
See reviews for
142
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
69 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed 18 April 2012

We stayed here for three nights. Reception area is convenient from the car park. Reception staff were a little vague, not unhelpful, just vague. The room was spacious and reasonably well equipped, but a long walk from reception and up a steep flight of stairs (we never found a lift). The shower in our room was very slow, which was mysterious because the hot and cold water taps in the adjacent basin ran very fast. I ate breakfast, which was a bit pricy at just under £14.

Room Tip: Don't need to go to the gym, the walk from reception to your room is enough to keep you fit.
See more room tips
  • Stayed April 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank AJMTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review, 25 April 2012
Glad to know that you appreciated our large, well equipped bedroom. We only have 2 floors and a lift is not practical I'm afraid. We offer more deals for both dinner and breakfast clients who book room only rates.
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Milan, Italy
Level Contributor
159 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed 15 April 2012

Two weeks for business in this hotel near West malling; location is just outside the motorway, comfortable if you have a car, otherwise you depend on taxis for everything. West malling is 5 km. away; around the hotel just two small restaurants, no shopping facilities....
Pro: the entrance hall, pub area and restaurant are nice; meals are reasonable priced with a good choice; breakfast buffet is ok (English and continental). Staff is nice. The whole structure is really clean. A small (but complete) gym hall and pool are available for guests.
Contra: the hotel is builded on two floors without lift; corridors are long and shabby; rooms are well furnished but quite shabby and need a strong renovation (the window was so old that did not close at all...); bathroom is well equipped but old (no heating system for towels available). Wi-fi is available but not for free.
Price is good if you have a business rate; otherwise seems to be really overpriced.

  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ugomilano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review, 25 April 2012
Good to know that you liked many aspects of our hotel , including our well furnished rooms, meals and team members, as well as our leisure club. We negotiate rates with local business customers, but all our guests can visit our web site to get the best rates available. Book over 21 days in advance to enjoy the best discounts.
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nottingham uk
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 6 April 2012

I recently stayed at the holiday inn. There are many areas that need improvement. Firstly when checking in there wasn't anyone on reception and I had to wait to check in. I then got to the room which was an epic walk around corridors and up steps as there's no lift. I then got to the room which smelt of smoke, odd when requesting non smoking ! Rang down to reception to look to move, no answer so gave up. Then needed an iron, rang down to reception no answer ! Went and had dinner again poor, carvers average, plates not cleared. They also asked what I would rate the food as when leaving in a "quick survey" weird and not professional ! Then went to bed, air con was too hot couldn't go down so hardly slept upon checking out I was asked how my stay was. I said poor explained air con not working and got a right ?!?! From receptionist no apology, she then started laughing along with a colleague stood behind me ! Pretty shocking experience all in all. I have emailed holiday inn direct to complain as I wasnt happy as I don't like to come on here and slate hotels but when you get no reply I think it's my only choice !

  • Stayed March 2012
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank jenski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review, 25 April 2012
Apologies for the shortcomings that you experienced. We will certainly chase up your email with our guest services to ensure you receive a personal reply. We are one of the few hotels in the area to offer air conditioning in all our bedrooms, and I regret that on this occasion it did not provide you with a comfortable temperature.
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Travellers are raving about these Wrotham Heath hotels

Derby, UK
Level Contributor
237 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 bubbles Reviewed 4 April 2012

Holiday Inn with average rooms, average service and average facilities
We booked as it was a cheap rate but to be honest the service and food were so average that the only time I would recommend this hotel is if everywhere else is full
Bar prices way too high - even more than I would expect for a hotel
Not much in the area apart from a Premier Inn down the road with a ding food pub attached which is just as bad
Typical big chain hotel

  • Stayed May 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank J099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review, 25 April 2012
Thank you for acknowledging our good value rates. We regularly compare our food and drink prices with other brand hotels in the area to ensure that we remain competitive.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
490 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 bubbles Reviewed 2 April 2012

A return visit to this hotel, I was really impressed with the service and fantastic breakfast.

Room Tip: No elevator, so ask for a Ground Floor (1st Floor US) room if you have lots of luggage
See more room tips
  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FridaysChild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review, 3 April 2012
Thank you so very much for such a great review, its very pleasing to note you are a returning customer too. We have been working hard to continually improve the service we provide for all our guests. I also noted that you really enjoyed our fantastic selection of both Continental and Full English breakfast offerings. We look forward to accommodating you again in the near future. Thank you once again for your lovely comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
68 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 26 March 2012

The room was large by normal standards and could accommodate 2 double beds (with the usual choice of Holiday Inn pillows) and a sofa. The room was clean albeit slightly dated - it felt like we were a long way from reception due to the layout of the hotel. Breakfast was lovely especially the scrambled egg - we did not eat in the restaurant or use the pool/ gym. Lots of parking and for the price we paid £59 including breakfast I have no complaints

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank deniharv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn_Maidstone, Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review, 27 March 2012
Thank you very much for your taking the time to provide feed back about our hotel. I’m delighted that you found the hotel to be clean and comfortable, and also enjoyed our choice of soft or firm pillows to ensure you receive a good night's sleep . Our Head Chef was very pleased to note that you enjoyed our famous Holiday Inn breakfast especially the scrambled eggs. We know from experience when you arrive at a destination plenty of free car parking is essential. We hope to welcome you back in the near future.
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Additional Information about Holiday Inn Maidstone - Sevenoaks

Property: Holiday Inn Maidstone - Sevenoaks
Address: London Road, Wrotham Heath TN15 7RS, England
Phone Number:
Region: United Kingdom > England > Kent > Sevenoaks District > Wrotham Heath
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Wrotham Heath
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Maidstone - Sevenoaks 3*
Number of rooms: 105
Official Description (provided by the hotel):
The pretty Kent countryside welcomes you to Holiday Inn Maidstone-Sevenoaks, located just off junction 2A of the M26 motorway. Close to the M20 and the village of Wrotham Heath, 40-min drive from Channel Tunnel, 32 miles from London Gatwick Airport and only 2 miles from Borough Green train station. Visit Brands Hatch for motor-racing events in 15 minutes, Leeds Castle, London Golf Club, Hop Farm Family Park and King’s Hill Business Park. ... more   less 
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Also Known As:
Holiday Inn Maidstone - Sevenoaks Hotel Wrotham Heath
Holiday Inn Sevenoaks
Sevenoaks Holiday Inn
Holiday Inn Maidstone - Sevenoaks Wrotham Heath, Sevenoaks District, Kent

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