Having booked a table on a quiet night midweek we expected to pop in for quick meal. How very wrong we were. Firstly after being sat there 30 mins we had to ask for our Order to be taken. Then there is a long list of what they don't have both on the menu and in the bar. They take your order, come back twice to tell you they don't actually have what you've ordered. Food comes minus what's advertised with it. Then having to physically ask for dirty plates to be removed (all while an extremely young waiter just stands there looking out of his depth). To then wait 20 mins and ask where the mains are. Mains arrived - completely different to what was ordered. Having to ask for more drinks. Having to ask for the bill, waiting ten mins, it arrives - wrong, wait another ten mins for it to be rectified. Ironically the place only had 2 other tables in so I dread to think how good the service would be when it's busy!
No toilet roll in the ladies so take your own.
We would rather go hungry than visit here again.
- Official Description (provided by the hotel):
- Dimple Well Lodge is a beautiful little hotel with 11 comfortable rooms. We pride ourselves on customer service and offering that little bit more. We are not just a typical hotel, we are very customer based and work closely with you to offer and tailor our services to suit your needs best. We serve traditional English Roast on a Sunday between 12-4 and currently run an Indian Restaurant Midweek and Weekend Evenings. We are an ideal venue for Weddings, Functions such as birthday parties and christenings and we will cater for anyones needs no matter how big or small. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Odigeo and Priceline so you can book your Dimple Well Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Dimple Well Hotel Ossett