From the moment we arrived (my two sisters, one being the bride) we were shown great customer service from Marcus and his partner. We had a disaster with the cake en route, but Marcus and his chef went above and beyond the call of duty to try to make it right.
We were shown empathy and understanding and were truly looked after. The surroundings are beautiful and the rooms were clean. The wedding itself was amazing, Marcus guided us through with ease and supported us in our moments of anxiety. The food was hot and fresh and the breakfast was just enough.
The children were just as important as the adults and were allowed to run round and play in the gardens.
I would definitely recommend Dimple Well Lodge for any major function or even an overnight break.
Thank you for making my sisters wedding perfect!!
- Official Description (provided by the hotel):
- Dimple Well Lodge is a beautiful little hotel with 11 comfortable rooms. We pride ourselves on customer service and offering that little bit more. We are not just a typical hotel, we are very customer based and work closely with you to offer and tailor our services to suit your needs best. We serve traditional English Roast on a Sunday between 12-4 and currently run an Indian Restaurant Midweek and Weekend Evenings. We are an ideal venue for Weddings, Functions such as birthday parties and christenings and we will cater for anyones needs no matter how big or small. ... more less
- Reservation Options:
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- Also Known As:
- Dimple Well Hotel Ossett