Ok. Dimple Well Lodge was chosen this year for my husbands company Christmas Party.
I phoned on the day to make sure our rooms were ready. The man who answered the phone said he was the chef for the night as well as the DJ...Probably a sign of the night that was to follow!!!!
When we arrived it was minus 5 degrees outside and our room was about the same temperature inside. It turns out the boiler for our rooms was broken, turning the rooms into ice boxes. I asked to move rooms but this was not possible as the hotel was full. I asked for an electric heater and a small portable electric heater was provided which just took the chill off the room.
The works party was downstairs at the hotel. The 60 or so party had already chosen in advance what to eat. There was a choice of an Indian banquet or more traditional Christmas Dinner type food.
Our starters were served about an hour after being seated. Wine was brought to the tables without glasses which we had to ask for .
The first table got their main courses about an hour after the starters. The last table had to wait a further 30 minutes.
The food.......well the Indian banquet was lovely, however the turkey dinner was AWFUL. Cold, rubbery. There were many complaints and a lot of wasted food.
There was a singer provided as the entertainment who was fabulous and really engaged with everybody and got everybody up dancing.
We had given up any hope of getting any pudding, but low and behold, it arrived at 11.30pm!!!!!! 4 hours after we were first seated.
The heating still wasn't working when we went to bed so we had to put the fan heater on again (minus 8 degrees overnight temperatures). I had to turn it off again as it was so noisy we couldn't sleep.
We went down for breakfast the next morning to be served mouldy toast with our full English's.
I can not believe this place caters for weddings....scary!!!!!
There were some good points
The rooms were clean
The beds were comfortable
The bar was well stocked
The singer was excellent.
All in all I would not recommend this hotel for any kind of function
- Official Description (provided by the hotel):
- Dimple Well Lodge is a beautiful little hotel with 11 comfortable rooms. We pride ourselves on customer service and offering that little bit more. We are not just a typical hotel, we are very customer based and work closely with you to offer and tailor our services to suit your needs best. We serve traditional English Roast on a Sunday between 12-4 and currently run an Indian Restaurant Midweek and Weekend Evenings. We are an ideal venue for Weddings, Functions such as birthday parties and christenings and we will cater for anyones needs no matter how big or small. ... more less
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- Also Known As:
- Dimple Well Hotel Ossett