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“Nice place to stay”
Review of Hotel KRC Palace

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Hotel KRC Palace
Ranked #1 of 7 Hotels in Tezpur
Certificate of Excellence
Reviewed 12 May 2014

We were on our way from Tawang to Gauhati and were tired so tried taking a halt at Tezpur and landed at KRC. Our experience was Great the staff was very courteous and rooms are excellent. We also used the Spa available there and had a great experience. We had booked 3 Rooms and the breakfast provided was sumptious.

Room Tip: Better to halt at Tezpur than Gauhati as this hotel is value for money, as hotels like these there a...
  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
2  Thank udayvora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rohit2009, Owner at Hotel KRC Palace, responded to this reviewResponded 9 November 2014

Dear Guest,

Every guest is valued at Hotel KRC Palace , and we are delighted to be your chosen hotel during your recent stay at Tezpur. We hope that you Experienced Exceptional Service as intended by our Management and Staff.

We sincerely appreciate your business and we value the opinions and suggestions given by you, we shall definitely work towards them. Thank you for letting us know about your experience and we would be glad if you would recommend us to your colleagues, friends and family.

Thank You ,
Chetan Saraf
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (106)
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58 - 64 of 106 reviews

Reviewed 5 May 2014

One of the best 3 star hotel we have stayed in India. The rooms are very good and neat. The Reception , room service and house keeping were very efficient in providing solutions. The food from the restaurant on day 1 was terrible and we complained although nothing was done abt it and we had to pay for the food which we didnt eat :( , however the food was too good on day 2 ,wonder why. Complimentary breakfast was good with variety of Puri and Paratha Sabji , Cornflakes , juice , tea & coffee and also Idli , vadai , uppma and some fruits.the staff was humble. Would recommend this hotel to everyone and will definately go back.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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2  Thank Deepak108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rohit2009, Owner at Hotel KRC Palace, responded to this reviewResponded 9 November 2014

Dear Guest,

Every guest is valued at Hotel KRC Palace , and we are delighted to be your chosen hotel during your recent stay at Tezpur. We hope that you Experienced Exceptional Service as intended by our Management and Staff.

We sincerely appreciate your business and we value the opinions and suggestions given by you, we shall definitely work towards them. Thank you for letting us know about your experience and we would be glad if you would recommend us to your colleagues, friends and family.

Thank You ,
Chetan Saraf
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2014

They have everything built in. Good rooms, free wifi, complimentary breakfast, cheap food with great variety, a spa. It s quiet and non intrusive. So it's the best in tezpur. The food is very good. Must try the local cuisine and Chinese.

But the minute touches they should add are missing. The floor mat was a towel. The tv cable service was not paid for and thus was showing warning messages. The bathroom didn't have a shower enclosure so the whole floor got wet. And there was no floor wiper. The toiletries were of cheap quality that is not used by the audience it gets. No room slippers, bathing gown, minibar, and coffee or team making equipments and ingredients. The break fast platter is boring. The plates are steel and overused so look bad and cheap. These should be worked upon and it will get five star.

Stayed: March 2014, travelled on business
1  Thank Subho M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rohit2009, Owner at Hotel KRC Palace, responded to this reviewResponded 9 November 2014

Dear Guest,

Every guest is valued at Hotel KRC Palace , and we are delighted to be your chosen hotel during your recent stay at Tezpur. We hope that you Experienced Exceptional Service as intended by our Management and Staff.

We sincerely appreciate your business and we value the opinions and suggestions given by you, we shall definitely work towards them. Thank you for letting us know about your experience and we would be glad if you would recommend us to your colleagues, friends and family.

Thank You ,
Chetan Saraf
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2014

Spent a day at this hotel, food was not so great and service was not cordial at all. Guys there need some pep talk by the management. Price was alright. They also have a banquet and if there is a marriage party, one could forget about a good night's sleep...as most of the times there is 'party all night'.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
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    • Service
1  Thank Dipankar_Pakhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KRCpalace, Owner at Hotel KRC Palace, responded to this reviewResponded 15 May 2014

Dear Sir ,
Thank you for your kind gesture to take out time and review for us. We are extremely apologetic if your stay with us was not comfortable enough for such reason as you have mentioned. We will make sure this doesn't happen again. We at Hotel KRC Palace are very particular about providing good service and comfortable stay to our guest. We would look forward to your association with us and make sure anything such doesn't happen again.
Regards
Chetan saraf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2014

I visited the hotel in September'2013.
The hotel is superb and it was fantastic stay.

The rooms, bathrooms are very clean and spacious.
The room service is good and Check In and Check Out is also quick and easy.

The hotel has its Saloon which is again adds to your stay.

The food is bit expensive in restaurant; however you don't have any other option in Tezpur close proximity.

  • Stayed: September 2013, travelled on business
    • Value
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3  Thank RahulGupta_Mumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rohit2009, Owner at Hotel KRC Palace, responded to this reviewResponded 9 November 2014

Dear Guest,

Every guest is valued at Hotel KRC Palace , and we are delighted to be your chosen hotel during your recent stay at Tezpur. We hope that you Experienced Exceptional Service as intended by our Management and Staff.

We sincerely appreciate your business and we value the opinions and suggestions given by you, we shall definitely work towards them. Thank you for letting us know about your experience and we would be glad if you would recommend us to your colleagues, friends and family.

Thank You ,
Chetan Saraf
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

u dnt really have lots of choices in this town , however this hotel fits right to ur pocket as well as taste.. cozy n clean rooms... decent interiors... they even have a couple of lovely suites which comes wd a pleasant surprise of the jacuzzi.. well thats why i am a regular... on the ground floor they have a nice spa wd a good choice of wellness treatments u can pamper urself to.. the food is alright but they do have an all night menu ...which again is a great delight in a town like tezpur. housekeeping is the best part which makes sure that one stays wd all comfort in the room... however, watch out for the waiters may surprise u with their attitude.. overall ... good deal!

  • Stayed: August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank pooja1709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chetansaraf, Owner at Hotel KRC Palace, responded to this reviewResponded 5 December 2014

Dear Guest,

Every guest is valued at Hotel KRC Palace , and we are delighted to be your chosen hotel during your recent stay at Tezpur. We hope that you Experienced Exceptional Service as intended by our Management and Staff. We regret the fact that you suffered such a disturbance during your stay at our hotel. All our rooms are noise free somehow the lift engine had some problem because of which it made that noise. I assure you that it is not a regular happening at our hotel and request you to give us a chance to serve you again very soon.

We sincerely appreciate your business and we value the opinions and suggestions given by you, we shall definitely work towards them. Thank you for letting us know about your experience and we would be glad if you would recommend us to your colleagues, friends and family.

Thank You ,
Chetan Saraf
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2013 via mobile

The hotel is great placed right in the city tezpur. The staff was quite helpful and looked at all my requests. The rooms are clean and beautiful. The reservation desk upgraded me cause I was pretty tired landed at 12 in the night and had to leave early. Overall a nice experience.

Stayed: December 2013, travelled on business
2  Thank maxmanav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chetansaraf, Owner at Hotel KRC Palace, responded to this reviewResponded 5 December 2014

Dear Guest,

Every guest is valued at Hotel KRC Palace , and we are delighted to be your chosen hotel during your recent stay at Tezpur. We hope that you Experienced Exceptional Service as intended by our Management and Staff.

We sincerely appreciate your business and we value the opinions and suggestions given by you, we shall definitely work towards them. Thank you for letting us know about your experience and we would be glad if you would recommend us to your colleagues, friends and family.

Thank You ,
Chetan Saraf
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel KRC Palace

Address: J.N. Road | Kacharigaon, Tezpur 784001, India
Region: India > Assam > Sonitpur District > Tezpur
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Tezpur
Price Range: £36 - £52 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel KRC Palace 3*
Number of rooms: 32
Official Description (provided by the hotel):
We are one of the best budget hotel in Tezpur (Assam) providing 3 star amenities for valuable customers. Well equiped conference hall and restaurant serving a wide variety of cuisine and drinks. The spacious and luxurious rooms and suites in this Tezpur budget hotel will bliss you to a world of subtle elegance, ambience and enjoyable experience. ... more   less 
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Also Known As:
Hotel KRC Palace Tezpur, Assam

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