This was our first trip to Kaziranga and we were following the road signs in anticipation of the remaining distance. So, we were surprised to turn off the road and into the resort some time before we expected.(About 15 kms). Initially, our first big disappointment was that it was too far from the main action area. The property looks very nice and the rooms we were allotted were quite good and spacious. Even the washroom was quite modern with shower panels and shiny fittings. But all this came at an exorbitant price. The hotel staff could not accommodate us on any elephant rides, which was a disappointment and the jeep safari was way too much expensive, which we took in any case. We were told to avail of the buffet breakfast and dinner(very expensive considering the spread) and they refused to budge from the set menu for any orders. They refused room service citing staff shortage and we could not even get drinking water even after 3 attempts. The resort is extremely understaffed even in the peak season. Mr Pramod Deka was the only helpful person.
- Official Description (provided by the hotel):
- United 21 Grass Land, Kaziranga offers a fine stay with its impeccable services, gratifying hospitality and innate warmth. The uniquely decorated rooms replete with all the modern amenities beckon the guests for a relaxed stay. United 21 Grass Land is located at Grass Land, Harmoti, Bagori range. the biggest attraction-Kaziranga National Park-hosts two-thirds of the world's Great One-horned Rhinoceroses and also holds the record for protecting the highest density of tigers in the world.The Burhi Mai Than (Approx. 2km) and the Borbeel Lake (Approx. 8km) in addition to the tea gardens are some of the places that can be visited from the resort. In-house restaurant dishes out a wide selection of scrumptious and lip-smacking Indian and international delicacies to cajole the taste buds. ... more less
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- Also Known As:
- United 21 Grassland Resorts Kaziranga National Park, Assam