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Royal St Lucia Resort and Spa
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Reviews (703)
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331 - 336 of 703 reviews
Reviewed 23 April 2014

My husband's 60th birthday party was so perfectly executed by their amazing Chef, wonderful caterer and caring service staff. The evening started with welcome rum punches and a guitarist. The photographer took a group photo and candid shots throughout the evening and had them back to us the next day for our 22 guests! The food was superb and beautifully presented on gorgeous table settings. The smashing "Steel Band" was the final highlight of the evening. We will be thinking of the Royal for all of our future special events and cannot thank them enough for all of the care and concern they gave us!

  • Stayed: January 2014, travelled with friends
    • Value
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Thank Cathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerRoya, General Manager at Royal St Lucia Resort and Spa, responded to this reviewResponded 24 April 2014

Thanks very much for posting your review.

It was indeed a honor for us to have been chosen as the venue for your husbands special 60th Birthday and that you had a perfect Dinner Dance Party at the Royal…

We look forward to hosting you for all future special events you may have in St Lucia.

Best Wishes

Richard Michelin
General Manager
Royal by rex resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2014

The staff at this resort was very professional. My husband and I had a great stay. We were very impressed with the restaurant at the hotel. Great service and a wonderful waiter by the name of Mark. Five Stars!!!!!!!!!!!!

Room Tip: Higher floors and beachfront
  • Stayed: April 2014, travelled as a couple
    • Value
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    • Sleep Quality
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Thank Patricia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerRoya, General Manager at Royal St Lucia Resort and Spa, responded to this reviewResponded 24 April 2014

Thanks very much for posting your review.

We are delighted that you had a Great Vacation and find our Staff very professional especially Mark who looks after our fine dining restaurant Chic

Best Wishes

Richard Michelin
General Manager
Royal By rex resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

Some of the friendliest people I've encountered. Great location on the beach at Rodney Bay. Rooms nicely furnished and staff very attentive. Had welcome cocktail hour with great finger foods......staff at the function appeared to truly care about opinions of the customers.

Room Tip: Balcony suites have better views.
  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank mantasatnite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerRoya, General Manager at Royal St Lucia Resort and Spa, responded to this reviewResponded 24 April 2014

Thanks for your comments that you find our staff some of the friendliest people you have encountered and that you enjoyed the location and our suites.
We look forward to seeing you next year..

Best Wishes

Richard Michelin
General Manager
Royal by rex resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014 via mobile

We stayed at the Royal St. Lucian from April 2-8, 2014, with our two kids and my parents.

As soon as we arrived at the hotel we were greeted with a fresh glass of rum punch for the adults and regular punch for the kids. This tasted so good after a long day of traveling!

Greta welcomed us to the hotel, we made our reservations through her. She seemed very excited to meet us and walked us to our rooms. On the way to our rooms, she apologized that there was some work being done around the pool. They were putting down new tile around the pool, so there was just a small area that we wouldn't be able to use. No big deal to us, the pool area was large enough that it didn't bother us at all. The new tile looked very nice!

Narissa also welcomed us. She gave us information about the hotel's dining options and checked in on us during our stay to make sure we were doing ok. We also met Richard, the general manager. He also checked in with us regularly about how our vacation was going.

When we got to our rooms (one pool view and the other with a beach view) there was a beautiful plate of fresh fruit waiting for us. Again, wonderful after a long day! Both of our rooms very nice, the beach view was a little larger. There were flower petals arranged all over the room when we arrived. It smelled very fresh and clean!

We had no complaints with the rooms. The shower was amazing. It had three different shower heads. One on the ceiling for the "rain" effect, one regular that could be detached, and six wall heads that could be adjusted to shoot out where you wanted them to. It was really nice, my kids couldn't wait to use it every night! The bed was very comfortable. Between the sound of the waves and a great bed, it was the best rest I've had in a long time. There was also a nice tub in our bathroom, but it didn't get used because we loved the shower! We had a mini fridge, coffee maker and safe in our room. All very handy. We also had a large patio area overlooking the beach and Caribbean Sea. It was beautiful!

We decided to include the breakfast buffet with our room. Great choice! The buffet was great with breads, cereals, juices, fruits, bacon, sausage, pancakes, French toast and an omelette station where a chef would make whatever you wanted. I'm probably leaving something out, but you get the idea. Marilyn welcomed us the first morning that we were there. She was very friendly and really took good care of us. Every morning, she greeted us by name and talked to us about what we had planned. On the last day she let us take a few things from the buffet for our ride to the airport, in case we got hungry! Very sweet and accommodating! I would highly recommend adding the breakfast to your stay, it worked great for us.

The beach is great at this location. We visited other beaches while there and still like this location the best. We were approached by a few locals trying to sell their stuff, but we said "No thank you" and they moved on. We didn't have any problems with them. There was also a security guard on duty who introduced herself to us and let us know if we had any problems, she would be right there. Again, another very nice lady, we liked visiting with her! The water was clear and refreshing! The hotel also has chaise lounge chairs with umbrella huts for shade.

The pool was great with a swim up bar. My husband and I could enjoy a drink and watch the kids as well. Although, our kids seemed to enjoy the service of Kurby and Troy too. They made the kids virgin piña coladas every day. Pool + piña coladas + warm weather= happy kids (and parents!) Both Troy and Kurby were fun to be around...it's 5'oclock somewhere

Housekeeping did a nice job of cleaning the room every day. Another highlight was the treat that they left us each night. Every night they would bring a small plate of cookies and cake, my daughter and I really appreciated this!

We had a very nice vacation here.
We went there as guests and left as family. Narissa, Greta, Marilyn and Lestroy gave us all hugs before we left. We've never had that experience at a hotel before! I would definitely recommend this hotel for the friendly staff, beach, pool, food, and location within walking distance to stores and other restaurants!
Kelly Heussner



Stayed: April 2014
1  Thank Kellyrh24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerRoya, General Manager at Royal St Lucia Resort and Spa, responded to this reviewResponded 24 April 2014

Many thanks for posting your detailed review on you and your families stay with us at the royal in April.
It was a pleasure having you stay with us. Your comments that you came here as guests and left as family are much appreciated.
I will definitely share this with all our staff who join me in saying that we look forward to your next visit.

Best wishes
Richard Michelin
General Manager
Royal by rex resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2014

We are visiting this hotel for the first time and it certainly won't be the last.I'm here With my wife and daughter and wanted a relaxing few days.From the moment we arrived we fell in love with the perfect location and friendly staff.The hotel is situated on the sea front with spectacular views out to sea and most evenings you get a wonderful sun set.All the rooms are suites maintained to a very high standard,the food and service is always delivered with a smile and the staff are always friendly and helpful.For those who like me need Wi-fi I was delighted to have it in the room and is available all over the hotel and is of a good connection speed.This is one of the best holidays I have had and certainly one of the best hotels I have stayed in in the Caribbean.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerRoya, General Manager at Royal St Lucia Resort and Spa, responded to this reviewResponded 24 April 2014

Thank You for posting a review on your recent stay.

It was indeed a pleasure to have you and your family stay with us at the royal for the first time.

Many thanks for your positive comments and we look forward to your return visit in the not too distant future.

Best Wishes

Richard Michelin
General Manager
Royal by rex resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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