Booked a room for the night as I had previously stayed in the annex and was satisfied with the room. However on this occasion we were placed in the main building in room 4. Situated beside a plant room which seem to house the industrial kitchen extractor which when turned on at 7am shook the bathroom so much that even the dirty light fittings in the ceiling had fallen out! The room was reminiscent of a doctors waiting room with not so much as a wardrobe, in place was an open clothes rail with ironing board and iron stacked in the open on full view. The bed was so poor we could feel each individual spring under our backs. Left to find the rooms ourselves through a maze of corridors, stairs kitchen staff and fire doors wedged open with chairs I couldn't believe the filth on the carpets, old food and mud. Staff pleasant enough but with an air disinterest in what they are doing. Breakfast very poor, bacon undercooked and inedible. I could live with all of the above in a chain hotel at £40 a night but charging £120 is simply unacceptable! If you want to be at boutique hotel prices then spend some money at least on the bedrooms and a vaccum cleaner for then corridors!
- Official Description (provided by the hotel):
- The Kings Arms Hotel is a fine dining restaurant, boutique hotel and bar. Recently refurbished this historical building has been modernised offering quality in all departments. ... more less
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