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“Accommodation ok, restaurant .... Poor”
Review of Hotel Zarauz

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Hotel Zarauz
Ranked #2 of 5 Hotels in Zarautz
Exeter, United Kingdom
Level Contributor
61 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Accommodation ok, restaurant .... Poor”
Reviewed 31 October 2013

This hotel is clean and satisfactory for a stop over but the food in the restaurant was very poor.
It seems that it is almost impossible to get a meal in this rather upmarket town before 8.30 at night and, after a long day's travelling it seemed easier to eat at the hotel.
The menu del dia was 12.90€ and looked Ok but getting it translated into English was difficult, the waitress only spoke Spanish and you would not expect anything else in Northern Spain.
Two of the Starters which we ordered were replaced by Paella as they had run out! No option given for anything else. Very basic fare for a hotel restaurant but edible.
Main courses all came with chips, no veg and the fish was just a whole fish including the head, cut down the middle and full of lethal looking bones. The chicken breast was passable but more like beach bar food than hotel food.
We were short changed on the wine per person, impossible to rectify without translation.
All in all a very unsatisfactory meal.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeanni44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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378 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Loughborough, United Kingdom
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 October 2013

Stayed for one week as part of a large party on a Travel Editions holiday. The hotel seemed to be sparsely staffed, though service didn't really suffer. Our bedroom was sufficiently large, the bathroom well appointed and the room quiet despite being ground floor. No room safe, but free access to general lock-up facility. We never saw the bar open at all, but the large restaurant was well managed and offered a basic 3 course + wine menu for less than 13 Euros - not for gourmets but good value. Difficult to see any private parking - we had a coach for daily outings.

Room Tip: Lower floors are no handicap.
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haifa, Israel
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 September 2013

We were there as a group for one night on June while a trip to the north of Spain. The hotel is located near the marvelous seashore so you can enjoy the spectacular sunset there. The reception floor was nicely decorated. The room was clean and the beds were comfortable but everything was minimal. In the bathroom there was no soap and there was no place to hang towels. There was only one blanket for two persons. There were no tea/coffee accessories in the room. The dining room was fine and inviting and the food was varied and tasty. If you search for an hotel only to sleep and eat basic food – it's fit you, and the perfect place compensates you.

Room Tip: If you want tea/coffee in the room - you must bring it by yourself.
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  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iiit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
230 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed 12 September 2013

We stayed here on a recent tour with relatives to the Basque country (two couples). The rooms were adequate and very clean but the bathroom, we stayed in, was not up to modern day standards - free soap and shampoo does not make up for a bath and shower which lacks modern day conveniences expected by mature tourists. Whilst the double glazed windows were great the walls and ceiling lacked any decent sound proofing. If you are a light sleeper be aware that you may pass the night to a chorus of chatting and snoring coming at you from around your room, a bit like surround sound. I can only think that an end room at the top of the hotel may be your best best or ask for a room where the adjoining rooms are empty.

The reception/ground floor of the hotel was nicely decorated and the day reception staff and dining room staff were friendly and seemed to enjoy their jobs. It is almost impossible to get a drink after dinner as the bar was closed and the night reception man was not keen to provide us with two beers. This was a pity as the area is very suitable for a quiet!! drink.

If you like nice food I suggest you skip the menus in the restaurant "St Barbara". They are cheap and nasty and of course, very cheap.

Parking was not a problem around the hotel and the area is well worth a visit.

Room Tip: Skip the dining room try the "Beach Cafeteria" for breakfast, great coffee, croissants and...
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DFD1303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Zarautz hotels

Cheddington, United Kingdom
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 15 August 2013

A 36 hour outing to explore a bit beyond San Sebastian with an overnight. High Season at end of July and a Sunday so massive traffic. Parking issues until a large parking area discovered. Then very tricky to negotiate solar powered computer driven meter in Basque language.....great beach...fascinating town....hotel comfortable and friendly....restaurant offered a Sunday dinner of 3 courses and bottle of red wine for E12.90....great value....parking is limited at hotel so street parking required and between 15 June and 15 September the tricky meters.... try to avoid first floor room at front as if hot and without air conditioning there will be noise from traffic and potential late street revellers.....

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robotpierre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bishops Stortford, United Kingdom
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 June 2013

We stayed here for a week whilst exploring the Basque Country. Our room was clean and comfortable with plenty of storage space. An arm chair would have been useful though. The bathroom was spotlessly clean. All staff members were pleasant and helpful, and most spoke good English. There was free WiFi, but the signal was often weak. However this was not really a problem as there is a computer booth for guest use. The restaurant is closed on Sundays during the low season (ie up to the first Sunday in June), but there are bars and cafes in the old town or in Getaria (two stops on the bus) or in San Sebastian a few miles away and accessible by train. The food can hardly be described as 'fine dining', but a three course meal with bread and wine costs less than £13 from the menu of the day.
Guests staying on a room only basis can purchase an 'eat as much as you like' continental breakfast for £4.50 or for an extra £3 can also have cold meats, cheese and fried eggs. I would definitely stay there again.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeithBeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerja, Spain
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 May 2013

Used this Hotel as a Stop-over en route fron Southern Spain to the UK. Very friendly staff, check in very speedy. Room on the Top Floor with views across the Town and Mountains, very comfortable with excellent Beds.
One minor 'niggle' - on the night we stayed the Restaurant was Closed although nothing to say this was the 'norm', just seemed as though this particular 'closure' was at short notice as there had been a Private Function during the afternoon.
Plenty of good Eateries in the Town or on the nearby Sea front though.
Will certainly use this Hotel again.

Room Tip: Check the Restaurant will be open when you Check in.
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Zarauz

Property: Hotel Zarauz
Address: Nafarroa Kalea 26, 20800 Zarautz, Spain
Region: Spain > Basque Country > Province of Guipuzcoa > Zarautz
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #2 of 5 Hotels in Zarautz
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Zarauz 3*
Number of rooms: 75
Official Description (provided by the hotel):
The Hotel Zarauz is a 3 stars hotel and it is situated in Nafarroa street number 26 in the village of Zarautz. The building was built in 1924 and the hotel Zarauz began his tourist activity form the 40s. Its situation is privileged at 13 Kilometres far from Donostia-San Sebastian and 40 Kilometres far from the airport of Hondarribia. The Hotel Zarauz has 75 rooms: 53 twins, 14 single and 8 familiar rooms. Each room has TV, Telephone, radiator, hair dresser, WI-FI free and complete bathroom. It also has Restaurant, and a Conference room. ... more   less 
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Also Known As:
Zarauz Hotel Zarautz

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