The reception desk was sometimes unattended though the staff when there were very helpful as were all the staff I encountered. The range of food at breakfast was very limited but they do offer a cooked breakfast which I enjoyed.
My room (number 35) was in the old part of the house – it was large as was the bathroom but both needed to be totally refurbished. Whilst paint covered all the correct surfaces and the room still had some original characteristics – when I washed my hands in the bowl the water leaked onto the surrounding wallpaper; the bath taps dated from circa 1960 or a bit earlier. The lampshades and curtains were similarly old and the curtains had broken rails. The bathroom had flooded in the past as the desk furniture in the bedroom was damaged, as was the cornice in the bathroom indicating water had come in previously from above. The soap and shampoo were extremely basic and cheap and the towels were old and “cost effective”; no flannel. The room had arm chairs that were clean and comfortable as was the bed.
The room had a door onto a balcony, very nice other than the approx 50 cigarette butts and some broken glass indicating there had presumably been a break-in. The room has a delightful view out onto the gardens which are kept in extremely good order; beautiful.
In the bar, wine by the glass was good - providing it is from a new bottle. The initial wine served to me and others had been opened a long time ago and gone off.
Summary; parts of the hotel have character and the gardens are excellent, the staff are good, the food is OK. Some parts of the hotel including the conference room we used need to be refurbished and to do that well would be very expensive but worth the effort and the end result would be an outstanding venue. I can’t comment on the price as my room was paid for by a company.
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- Also Known As:
- Chartridge Conference Centre Hotel Chesham
- Chartridge Lodge Chesham, Buckinghamshire