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“We would stay here again”

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Salles Hotel Ciutat del Prat
Certificate of Excellence
Dublin, Ireland
Level 6 Contributor
391 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
“We would stay here again”
Reviewed 18 May 2014

Stayed here one night last month. Checked in after midnight and were gone again on the first shuttle bus. Close to the airport, friendly check in and with a nice spacious room decorated very nicely. The down side was we got 2 single beds pushed together and actually made up as 2 single beds. Really annoys me when hotels do that. Effectively we got a twin room and not a double room as booked. Also couldn't find the shuttle when arrived and the hotel number didn't ring. Taxi flat rate fair from el prat is €25 (approx) and the metre only had €4 on it taking us from the airport to the hotel -waste of money!

Stayed April 2014, travelled as a couple
Helpful?
Thank simongb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review, 17 July 2014
Thank you very much for choosing us during your stay in Barcelona

We are happy to hear that you enjoyed our hotel

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,157 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
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English first
Nottingham, United Kingdom
Level 5 Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 18 May 2014 via mobile

My partner and two boys stayed at this hotel hoping for a relaxing evening before our return flight in the morning after a weeks skiing. We arrived at the airport shuttle point at. 9.00pm and called the hotel to let them know we were awaiting the shuttle bus to transfer us to the hotel and they told us the bus would be there in 10 minutes. It did not arrive. We were kept waiting for one and a half hours in the cold before the shuttle bus eventually arrived, after numerous phone calls. The driver who appeared to be livid, hurled our cases into the back of the bus without a word and drove like a maniac to the hotel.
On arrival at the hotel the reception staff were helpful and pleasant. They offered us a free breakfast as some compensation for the way we had been treated.
The room was adequate but basic and the lateness of our arrival meant the restaurant had closed as had most of the facilities so we just went to bed.
The breakfast was awful!!! Orange squash, instant coffee and cheap sausages.
We have since complained to the managers but have given up as they will not respond to our communications. We will never go back there and the night spoiled an otherwise perfect week.

Stayed February 2014
Helpful?
3 Thank Kadellin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review, 17 July 2014
Thank you very much for your comments.

We have a wide breakfast buffet much appreciate for our guests.We are really sorry if you did not like it.

Our shuttle runs every 30 minutes with courtesy and professional drivers are keen on guests.

We are sorry if you have to wait more than usual for the pick up

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level 6 Contributor
89 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 15 May 2014

for one night arriving or departing BCN. You do need to call the hotel for pickup, they don't run the shuttle automatically, they were there in 15 minutes. When you check in you need to let them know what time you need the shuttle back to the airport. The room was fine, the bed was comfortable, no bath toiletries, and the hallways are a little loud. Outside of the hotel to the right a few doors down is a small café where we had coffee and pastries for breakfast. If you walk past the café just past the roundabout there is a nice tapas bar across the street. People watched while having beer and croquettes. It's a neighborhood, so there are small markets, shops and bars. We wandered around on a Friday night and felt perfectly safe. The restaurant at the hotel was excellent. We had a late dinner of grilled fish, salad and wine. It was excellent and a great price.
The reception desk and restaurant staff spoke English. Nice airport hotel, definitely recommend.

Room Tip: Ask for a room away from stairs and elevator. Halls are noisy.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bubba89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review, 17 July 2014
Thank you so much for choosing us for future stays in Barcelona !

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carcassonne, France
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 13 May 2014

This hotel has everything that matters to travelers who want to be close to the airport. Its website descriptions are accurate; it took us only 12 minutes to walk from the bus station the evening before our flight and the next morning's free shuttle to the airport was prompt and had us at our terminal in 10 minutes. Our room was good-sized and very clean, with a surprisingly large and elegant bathroom. We appreciated the bottled water and soda in the fridge. The only real negative was that the climate-control system had some sort of perfumed air freshener that really bothered us when we first arrived but we were able to open our window and that helped. The hotel is rented by groups for events and there was a lot of noise in the lobby area from a reception being held in one area and a child's birthday party in another, but we couldn't hear any of that in our 4th-floor room. Although the street looks grim and somewhat industrial, there's a neighborhood park close by as well as a family-oriented square with children's play equipment and lots of benches surrounded by cafés and ice cream shops about 10 minutes away on foot (cross Avenida Remolar and head straight back about 3 blocks). There's also a bakery with coffee and a very friendly employees about 2 blocks to the right of the hotel entrance. If the AC is on, you can find blankets in the upper shelf of the hall closet.

Room Tip: We asked for a quiet room away from the downstairs noise.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 691Bernard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review, 17 July 2014
Thank you so much for taking the time to review us.

We are glad to hear that you enjoyed our hotel

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boulder, Colorado
Level 6 Contributor
143 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 11 May 2014

Great spot for staying overnight before an early morning international flight. Located about 10 minutes from the airport, with a free shuttle from and to the airport, staff with a good command of English, and dining in the bar for light meal, or in their full service restaurant, this well meets the needs of the international traveler. It is not the place to stay for visiting Barcelona!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boulder11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review, 17 July 2014
Thank you very much for recommend us for stopovers in Barcelona

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 May 2014

We arrived late to Barcelona and decided to book an hotel near the airport,
we booked one night at Salles Hotel with an Airport Shuttle from the hotel.
I tried to schedule the shuttle to my arrival to Airport but the hotel told me I need to call to the hotel on my arrival , That is a big issue since I don't have a phone open international eventually I called from skype and waited at the airport until the shuttle arrived , It was kind of hard to find the shuttle location near Parking G.
As for the hotel hotel is more 2 Star hotel,Room are not fancy and small but the bath was big.
Pros - Breakfast was good.
My Recommendation , sleep and out you won't find any luxury or comfort here.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Itay85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review, 17 July 2014
Thank you for taking the time to review us.

It is necessary to call us from the airport. You can find public
Phone box inside the terminal.

We are sorry if this caused you any problem

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Israel
Level 4 Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 April 2014

This is actually standard Airport Hotel where clients arrive all over the day (and night). The hotel accords this request: it is located near Barcelona Airport, hotel-Airport shuttle exists (we did not use it as we rented car in the Airport), very friendly English speaking staff, room and facilities are enough for sleep/awake, and, at last the breakfast is very good with wide food selection.
On the other hand the mentioned facilities and room are basic – they are not for 4-star hotel. Besides hotel parking is not convenient; in the middle of the night we could not find a regular parking place and we had to use place for disabilities.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Boris_Israel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review, 17 July 2014
Thank you very much for review our facilities.

We are glad to hear that you found good standard of satisfaction

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Salles Hotel Ciutat del Prat

Property: Salles Hotel Ciutat del Prat
Address: Av. Remolar, 46, 08820 El Prat de Llobregat, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > El Prat de Llobregat
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in El Prat de Llobregat
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Salles Hotel Ciutat del Prat 4*
Number of rooms: 130
Official Description (provided by the hotel):
This design hotel offers a free shuttle to Barcelona's El Prat Airport, located 4 km away. It offers a sauna, gym, indoor pool and rooms with free Wi-Fi, kettle and satellite TV. The stylish, air-conditioned rooms at Hotel Ciutat del Prat feature modern decor and a flat-screen TV.The hotel's classic-style Sinfonia Restaurant offers fresh Mediterranean food. There is also a cafe-bar where you can get a snack or a drink. Barcelona's Fira Congress Centre is only 4 Subway Stops away from the hotel. El Prat de Llobregat Train Station and Subway is just 800 metres walk from the hotel, connecting you also with central Barcelona in under 20 minutes. ... more   less 
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Also Known As:
Salles Ciutat Del Prat Barcelona
Salles Hotel Ciutat Del Prat Province Of Barcelona/El Prat De Llobregat

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