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“First time”

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Salles Hotel Ciutat del Prat
Certificate of Excellence
Sydney
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“First time”
Reviewed 28 May 2014

This is the first time at this hotel, shuttle service to and from excellent . Arrived early 9.25 am but was given a room Evan the booking said check in after 2pm excellent service. Room was large very clean on first floor next to pool

Room Tip: Excellent hotel, shuttle service to and from hotel excellent , ideal for over night between flights
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pipjon1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review, 17 July 2014
Thank you very much for your positive comments!

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,176 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
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English first
Barcelona, Spain
1 review
Reviewed 26 May 2014

I recently stayed there. I can say that the rooms were clean and nicely appointed. However the AC in the rooms are all set to a very warm temperature. I asked several times for a Fan and was told that one was not available. It would've been nice if the GM had gone above and beyond the Guest Service Satisfaction guarantee and purchased one for the room.
That gesture would have made my stay more enjoyable.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lachelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review, 17 July 2014
Thank you very much for your comments.

We are sorry for the inconveniences. We have checked that the ac is working well to guarantee our guests expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa Bay Area
Level 5 Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 25 May 2014

In May 2014 we needed a convenient place to stay before taking our flight back to the US. We really lucked out when we found The Salles Hotel Del Prat. They picked us up at the airport and took us back the next morning. The hotel was not at all what we expected for the price. It was beautifully appointed and clean and even had a pool. We were able to walk around the small town and found a great little local restaurant for dinner. I highly recommend this hotel for any airport stays.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GatorFans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review, 17 July 2014
That you very much for your five rating!

We are happy to hear that you enjoyed our services

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bryan, Texas
Level 4 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 May 2014

We stayed here the night before an early flight home. The large room easily accommodated 3 persons. We were charged extra for the 3rd person. Furnishings were nice and included a small fridge. The bathroom had a "bidet" as well as a tub, shower, and spacious sink counter. We signed up for the shuttle to the airport the day we arrived and had no problems with the shuttle to the airport at the correct time. We ate in the dining room and the waiter made sure our granddaughter received her pasta and sauce to order! We had taken an "Aerobus" from downtown Barcelona to the airport and didn't realize we could've also used the free shuttle to get to the hotel, so paid for a taxi.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dakotatex12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review, 17 July 2014
Thank you very much for taking the time to review us.

We are happy to hear that you enjoyed Barcelona

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, CA
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 May 2014

I've stayed here twice and the first time we waited for the hotel shuttle for 41 minutes. Where you wait is not comfortoable - outside, no seating, etc. When we finally got to the hotel there was a line 9 people long waiting for the single overwhelmed clerk. The bar was nice while we waited. This trip I waited for 12 minutes for the shuttle (called to let them know I was on my way to the shuttle stop and he said it would be there). I saw the shuttle coming, he didn't stop and kept going. It turns out they reconfigured the pick up area which is now somewhere else. There are no signs about which shuttles stop where. I called, he said he would turn the shuttle around, he didn't and I waited 10 minutes more before taking a 20Euro taxi and giving up on this hotel for the "quick stop" for the overnight flight stops. Still a decent hotel otherwise but hardly four stars. Breakfast not available if you are leaving early in the AM. Rooms only rated poor because they call themselves 4 star but Worn Furniture, decoration, lighting scheme from the 80s reflecting a faux antique look from the 1890s are not four star material.

Room Tip: 105 has little road noise and a brightlhy lit park across the street. thank goodness for extra laye...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Devin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review, 17 July 2014
Thank you very much for your comments.

The shuttle runs every 30 minutes and it is necessary to call us from parking G located in terminal 1.
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California
Level 4 Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 May 2014

We had a very enjoyable stay at the hotel the evening before a flight. The restaurants are quite good, the rooms are nicely appointed, the airport shuttle is dependable, and the service is friendly and professional. The hotel is situated in a neighborhood; we had a wonderful time walking down the main esplanade. There are kids playing soccer, families out for walks, and bars and restaurants with outdoor seating. We spent several enjoyable hours just watching life going by.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rtkunstal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review, 17 July 2014
Thank you very much for your five rating!

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 6 Contributor
396 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 18 May 2014

Stayed here one night last month. Checked in after midnight and were gone again on the first shuttle bus. Close to the airport, friendly check in and with a nice spacious room decorated very nicely. The down side was we got 2 single beds pushed together and actually made up as 2 single beds. Really annoys me when hotels do that. Effectively we got a twin room and not a double room as booked. Also couldn't find the shuttle when arrived and the hotel number didn't ring. Taxi flat rate fair from el prat is €25 (approx) and the metre only had €4 on it taking us from the airport to the hotel -waste of money!

Stayed April 2014, travelled as a couple
Helpful?
Thank simongb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review, 17 July 2014
Thank you very much for choosing us during your stay in Barcelona

We are happy to hear that you enjoyed our hotel

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Salles Hotel Ciutat del Prat

Property: Salles Hotel Ciutat del Prat
Address: Av. Remolar, 46, 08820 El Prat de Llobregat, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > El Prat de Llobregat
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in El Prat de Llobregat
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Salles Hotel Ciutat del Prat 4*
Number of rooms: 130
Official Description (provided by the hotel):
This design hotel offers a free shuttle to Barcelona's El Prat Airport, located 4 km away. It offers a sauna, gym, indoor pool and rooms with free Wi-Fi, kettle and satellite TV. The stylish, air-conditioned rooms at Hotel Ciutat del Prat feature modern decor and a flat-screen TV.The hotel's classic-style Sinfonia Restaurant offers fresh Mediterranean food. There is also a cafe-bar where you can get a snack or a drink. Barcelona's Fira Congress Centre is only 4 Subway Stops away from the hotel. El Prat de Llobregat Train Station and Subway is just 800 metres walk from the hotel, connecting you also with central Barcelona in under 20 minutes. ... more   less 
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Also Known As:
Salles Ciutat Del Prat Barcelona
Salles Hotel Ciutat Del Prat Province Of Barcelona/El Prat De Llobregat

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