We had to stay two nights due to missing a flight. We were traveling with bikes in boxes so chose the hotel for the shuttle service.
When we arrived they were utterly rude, disrespectful and unhelpful refusing to store the bike boxes so they had to be kept in our room.
When we left they claimed to have told us the boxes were to big for the shuttle. In fact we had been told that we could store the luggage and still use the facilities until our shuttle. This of course descended into an argument and finally we had to negotiate with the driver who in fact was helpful and had no problem taking our luggage.
The cleaning staff was also nice but asides from that they were generally miserable and unhelpful.
I would not recommend this hotel.
- Official Description (provided by the hotel):
- This design hotel offers a free shuttle to Barcelona's El Prat Airport, located 4 km away. It offers a sauna, gym, indoor pool and rooms with free Wi-Fi, kettle and satellite TV. The stylish, air-conditioned rooms at Hotel Ciutat del Prat feature modern decor and a flat-screen TV.The hotel's classic-style Sinfonia Restaurant offers fresh Mediterranean food. There is also a cafe-bar where you can get a snack or a drink. Barcelona's Fira Congress Centre is only 4 Subway Stops away from the hotel. El Prat de Llobregat Train Station and Subway is just 800 metres walk from the hotel, connecting you also with central Barcelona in under 20 minutes. ... more less
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- Also Known As:
- Salles Ciutat Del Prat Barcelona
- Salles Hotel Ciutat Del Prat Province Of Barcelona/El Prat De Llobregat