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“terrible service, moody senior chief”
Review of Bergrose Hotel

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Bergrose Hotel
Ranked #1 of 4 Hotels in Strobl
Certificate of Excellence
Reviewed 11 August 2010

Typical family-owned Austrian hotel - clean rooms, a minimum of infrastructure, location not very good.
We stayed here for two nights and took the liberty to complain about the room after the first night: our room cost 160 Euros per night and had a bedroom with attached seating area, all with only one (1) window and one (1) glass door to a 2 square meter balcony, view to the back. Given this price, we said we'd prefer to change rooms as the room (supposedly a JUNIOR SUITE) resembled more a bunker than a hotel room. The senior lady owner came to our room 2 minutes later, rambling a bit how inconsiderate we are and then: I WOULD SUGGEST YOU LOOK FOR ANOTHER HOTEL THE SECOND NIGHT, WE DON'T WANT YOU HERE.
We nearly fainted.
Incredibly rude service, would not recommend this hotel.
Overall nothing special: squished between the mountain and a highway, not close to the Wolfgangsee in Strobl. Very small pool. Medium-sized garden. But nothing on earth would justify this rude behavior.
Look elsewhere near the Wolfgangsee.

  • Stayed: July 2010, travelled as a couple
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1  Thank SJG911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 - 39 of 53 reviews

Reviewed 16 February 2009

We stayed at this hotel for new year 2008 - it is a small family run hotel in typical tyrolean style - for the price we paid we got upgraded to a suite. It was very quiet and the service was excellent.

The food was ok - we were booked on half board which meant there was no choice, and therefore we didn't eat there all the time.

There are 2 mountain runs for skiing near the hotel which are a bus ride away - only locals there so pretty quiet. We were lucky that there was a lot of snow over new year, which is exactly what we wanted - it was very romantic.

There's not a huge amount to do round here at this time of year but it was good for a break of a few days.

  • Stayed: December 2008, travelled as a couple
    • Value
3  Thank woganmog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2008

We stayed at this family run hotel as we wanted a base on Lake Wolfgang for easy cycling most days (Bad Ischl. St Wolfgang, and St Gilgen) for example) and within easy reach of various attractions by hire car. It is a very clean well run hotel firmly under the control of Frau Zopf. We elected for half board which means sitting down by 7.30 and choosing the menu choice in the morning, but all the meals were tasty, well presented, and enjoyable during our weeks stay. Our room had a dual aspect and was well furnished. The swimming pool/sauna/solarium area is very good for times of inclement weather but only 6 sun beds by pool sp get there early. The hotel backs on to a river. It is a 20 minute walk to the lake front by pedestrian/cycle path but 5 minutes by bike (€40 per week from 2 agencies in the village). Plenty of parkibg for bikes and cars and well signposted from the main road from Salzburg. We really enjoyed our stay.

  • Stayed: July 2008, travelled as a couple
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3  Thank Gentleman_of_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2017 via mobile
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Stayed: August 2017, travelled with family
Thank berlinrh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2017
Google Translation

Stayed: May 2017
Thank Frauke B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2017
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  • Stayed: May 2017, travelled as a couple
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Thank dekaraski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2017
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  • Stayed: February 2017, travelled with family
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1  Thank Narcisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bergrose Hotel

Address: Weissenbach 162, Strobl 5350, Austria
Region: Austria > Austrian Alps > Salzburg Region > Strobl
Amenities:
Bar / Lounge Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 4 Hotels in Strobl
Price Range: £143 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bergrose Hotel 4*
Number of rooms: 32
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