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“good value, basic b&b”
3 of 5 bubbles Review of The Castle Hotel

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The Castle Hotel
Ranked #1 of 1 Hotels in Coldstream
yorkshire
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“good value, basic b&b”
3 of 5 bubbles Reviewed 2 April 2013

The bed linen was clean, as was the bathroom and the breakfast was very nice. Staff are friendly and helpful.

The room was very dated and in need of a renovation, however it was very clean and adequate for an overnight stay.

I would not really call this an hotel but a pub with rooms.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank catcoachyorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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69 reviews from our community

Traveller rating
    13
    21
    18
    8
    9
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
4 of 5 bubbles Reviewed 24 November 2012

We stayed at the castle on our trip of Scotland!

We arrived a little after tea time to be treated by a lovely, well mannered and polite young girl who introduced herself as Gemma...... There must be two of them that work there as the one we met was nothing like the one in the terrible review!!!

We were shown to our room which in all honesty is a bit dated but was exceptionally clean.

We decided to stay in the Hotel to eat as there wasn't much choice in the town other than an Indian restaurant and another pub that I wouldn't let my dog go into ( very rough)

The food was beautiful and well presented, there was plenty of variety in the menu!

The staff were very friendly and all of them polite, made us feel like they had known us years

The breakfast the next morning was beautiful, full Scottish breakfast only criticism would be that I would have liked Tattie scones!

All in all Cheap, Cheerful and Clean - what more do you want???

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsBzilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 12 November 2012 via mobile

Ignore the bad review, Gemma couldn't be any nicer, the hotel is great and don't forget the price, Gemma and the staff couldn't have made our stay any better. The breakfast was great and set us up for the day ahead, the bar meals had plenty of choice and were varied, hot and well presented.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Percherondriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 8 November 2012 via mobile

Hotel is in a good location with shops surrounding and other pubs. Food was good. Quite a busy pub nice locals but only let down to the place was the barmaid who i believe to be called Gemma, she was really rude when she was serving at the bar. acting as if she owned the place bossing people around and was really blunt when showing us to the room, seemed to be annoyed about something! Felt intimidated by her. But all in all everything else was reasonable. Thanks

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hotelchecker2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Coldstream hotels

Whitley Bay, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 21 October 2012

Booked 5 rooms for one night.There were no complaints about the rooms.......everbody slept well.Ate supper in the hotel and were very impressed with the range of the menu,the quality and quantity.Lovely full scottish breakfasts all round the following morning.Gemma and the team made us most welcome and we look forward to using the hotel again.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank malcolm r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 22 August 2012

Chose this hotel for a family stopover and was most impressed. We had a double and a twin room, both of which were clean and adequately equipped. The en suite in the double room was a tad on the small side but much better than a trip along the corridor. We had a wholesome and tasty bar supper and overall would give this a big thumbs up.

Room Tip: There's a bit of noise from the road at the front but nothing to bad.
See more room tips
  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Graeme H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Embo, United Kingdom
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 bubbles Reviewed 11 August 2012

Travelling from North of Scotland to Harrogate booked this hotel for an overnight stop, wish we hadn't.
Arrived and found you had to book in at the public bar. Lovely young girl barmaid showed us to the room. It was awful, too small to be a single room, but had a double bed and wardrobe which was shakey and unstable with doors that did not close. The wardrobe was filled with coathangers from every big store in the UK complete with sizes L,S,M,14,16,20 etc.The bathroom had tiles of white and green in no particular order. The bed was something else, it had obviously been broken at some time and was repaired with enormous bolts and plastic cable ties. It was so poor we thought of getting alternative accommodation but there was a gala week and none available. The poor girl who had been left in charge appeared to be upset for us, and we were travel weary, so we decided to put up with the terrible room, where I had to climb over my wife to get to my side of the bed.
Having decided to stay we went down to the bar and my wife asked if they had hairdryer for her to use in the morning. A young girl employee immediately said she could use her hairdryer and straighteners.
We spoke to several local people and found them to be very friendly, all the staff were amazingly accommodating but we never saw hide nor hair of the owners.
In the morning we went for breakfast which was very good in quantity, but sadly lacking in quality.
Would never go back and definitily would not recommend. This Hotel needs to be completely refurbished.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank emboalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Castle Hotel

Property: The Castle Hotel
Address: 11 High Street, Coldstream TD12 4AP, Scotland
Region: United Kingdom > Scotland > Borders > Coldstream
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Coldstream
Price Range (Based on Average Rates): £
Hotel Class:2 star — The Castle Hotel 2*
Number of rooms: 7
Reservation Options:
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Also Known As:
The Castle Hotel Coldstream, Scotland

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