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“such a friendly welcome”
Review of The Castle Hotel

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The Castle Hotel
Ranked #1 of 1 Hotels in Coldstream
Reviewed 26 July 2013

When we checked into the Hotel, we were welcomed by Michelle, she was simply lovely. The room was as described, spotless clean and was sufficient for our stay. We met lots of other members of staff, Gareth included, though Liz has to of been the wee Gem of the Castle Hotel. Nothing was a bother, breakfast was fabulous! Thank-you one and all

  • Stayed: July 2013, travelled with family
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1  Thank Carol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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43 - 49 of 75 reviews

Reviewed 15 June 2013

excellent food and very friendly staff. Could probably do with a makeover but in all rooms were clean and tidy. Stayed for 3 nights in June 2013.
Food served to 8pm and was of a very good quality and reasonably priced, WIFI available but coverage didn't cover all hotel, but was available in bar area and was free to use. Didn't have Breakfast as was up and about early.

  • Stayed: June 2013, travelled on business
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Thank griffin867
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2013

My party of four stayed here overnight on Friday 24 May.

We arrived and were given our keys by a friendly and attentive member of staff. She was unsure of her information due to her being very new. Credence must be given here; none of us know everything on our first week.

The rooms are cramped, tired and quite grubby. The bed was comfy, but removing the duvet revealed a dark hair on the sheet.
The was a small table, a TV (that was unable to be swivelled into proper viewing position), a cupboard that didn't close and that rattled as you moved around the room.
The en suite was very basic and in dire need of refurbishment. The old decor could be seen beneath curling edges of the old wallpaper.

The evening meal was satisfactory, but nothing special. The new member of staff we met as we arrived did well to attend to us, but at one point had to fetch the cook (?) who came out.
She was wearing a grubby and stained apron.

At breakfast we decided not to eat anything more than toast as the plates on the table were, quite literally, splattered with cooking oil. The cutlery and glasses were also greasy after being dried using an oily dish cloth.

The 3 members of staff we saw were all very friendly and very at ease. They tried hard to keep us happy, but unfortunately for them this isn't enough. General cleanliness is expected, and a refurb is definitely required.

  • Stayed: May 2013, travelled with family
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3  Thank Pete C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2013

I agree with many others that the staff at the Castle are really nice and helpful. But really the Castle could do with a major update - I've lived through 80's hotel rooms and don't like going back there - pink baths, tatty wallpaper, no mirror in room, poor lighting and a breakfast room that smells of one too many fry-ups. All this I could accept it it weren't for the price - £60 is too steep for mediocre.

Room Tip: Room 7 is about as good as it gets.
  • Stayed: May 2013, travelled with friends
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Thank Biggles36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2013

Arrived late afternoon and were greeted by girl behind bar. She is great, informative and friendly. The stairs from the bar are a little steep, and lead to a floor with a dark breakfast room. The nest floor up has the bedrooms. The floor on his level is carpeted, but even the most light footed child will make the floorboards creak whenever they move. The rooms appear now to be all ensuite, but this has been done, in the room we had, at the expense of room around the bed. The mattress was far too soft for us and the radiator never reached hand warm, even though there was snow on the pavement outside.
Next morning, we ate breakfast there... And this was cooked freshly for us and was delicious.

  • Stayed: March 2013, travelled with family
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1  Thank Blot57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2013

We arrived at teatime and were welcomed by the.friendly staff. We had booked online so we just said our names and the woman gave us our keys and showed us to our rooms. We were shown where to go for breakfast and where the fire exits were.
The room was freezing when I first got in because the window had been left wide open and the radiator was off but it didn't take too long to warm up! The bathroom was quite small and the floor and wall tiles were cracked and splitting away from the surfaces. Also, all the toilets were powered by small bore pumps which were very loud and somewhat annoying as you could hear others being used in neighbouring rooms.
The road outside and all the pub's nighttime patrons could be heard from the room because it was only single glazed but it wasn't too bad andstopped at around 11:30pm.
We are dinner in the restaurant and had two courses. Main courses were great but the desserts weren't the best. Breakfast the next day was good; choice of cereals with tea/coffee and juice followed by cooked meals.
Hotel was really good value at £100 for dinner bed and breakfast for two people.
Conclusion: alright for an overnight stop but maybe not any longer.

  • Stayed: April 2013
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1  Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2013

The bed linen was clean, as was the bathroom and the breakfast was very nice. Staff are friendly and helpful.

The room was very dated and in need of a renovation, however it was very clean and adequate for an overnight stay.

I would not really call this an hotel but a pub with rooms.

  • Stayed: March 2013, travelled as a couple
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1  Thank catcoachyorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Castle Hotel

Address: 11 High Street, Coldstream TD12 4AP, Scotland
Region: United Kingdom > Scotland > Borders > Coldstream
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Coldstream
Price Range: £60 - £64 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Castle Hotel 2*
Number of rooms: 7
Reservation Options:
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Also Known As:
The Castle Hotel Coldstream, Scotland

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