We are frequent hotel visitors and we value customer service above all else. If there is a problem with something, often the quality of the hotel can be judged by the manner in which the issue was dealt with. We booked two nights in a suite at the end of October (26/27) and on arrival, there was a problem with the room. We brought this to the attention of the management who immediately took notice. For the remainder of our stay, we were treated like VIP guests. This was not expected, but was very much appreciated. Other hotels should take note. This is how you should treat your customers. Well done Fairfield manor.
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- Also Known As:
- Ramada York Fairfield Manor
- York Ramada