We stayed at Michelle Boutique in May of 2014. I am sorry to say that it was a terrible stay. The only good thing was a friendly staff.
First of all we were the ONLY two customers at the hotel and NO it was not a good thing. It just looked deserted.
The food was okay, but the same menu was served all day long, with not a lot of options. Terrible idea!!
During daytime it was super hot and the A/C was not working properly, we had to sit right in front of the A/C to keep ourselves cool.
Worst part about the stay was that it rained overnight and it flooded the room. We had to clean it up with towels. We were leaving that evening and they were not too concerned about it. It was incredibly inconvenient and a terrible experience. We spoke to Ranjaka to explain the situation; he did not want to hear anything negative about the hotel. He was even reluctant to apologize for the situation and also said there was nothing he can do (which was really rude considering we did not ask him to do anything). Terrible customer service displayed by the upper management. They could’ve been more accommodating considering there were no other customers.
- Official Description (provided by the hotel):
- Michelle is the latest addition to the high end Boutique hotel collection in the country and is a true star in the making. Nestled amongst palm fringed surroundings on the golden sandy beach with a spectacular view of the horizon, It certainly is a hideout for those who seek absolute peace, tranquility and ultra modern comfort.Michelle will enchant you with its exquisitely designed maze of stunning suites refined by the extravagance of the matchless ocean view and manicured gardens. Its sixteen luxuriously styled suites with contemporary finishes, premium facilities and separate lounge / living are an indulgent `new’ to her mind and body concept which stands to reason why “Michelle” is passionately committed to allure her guests to the finest in decadent hospitality. One could reach the hotel in one hour along the southern Expressway from the Kottawa entry point in Colombo.The primary objective of Michelle is to provide good value for money "In a home away from home" setting and make dream holidays a reality. Indulge in barefoot luxury in a world of your own, the tranquil atmosphere, with luxurious comforts that will pamper you to an infinity holiday. ... more less
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- Also Known As:
- Michelle Boutique Hotel Sri Lanka/Balapitiya