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“Cheated”

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Amba Ayurveda Boutique Hotel
Ranked #4 of 5 Hotels in Balapitiya
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Cheated”
Reviewed 14 February 2014 via mobile

I have booked Amba Ayurveda Boutique Hotel on my last day of my 10 days vacation in Sri Lanka. The booking thought Agoda is a pre-paid Full Board with Ayuveda treatment. Full Board means breakfast, lunch and dinner included. 

I check in on the 12th Feb evening. But it turn out :
(1) I did not receive Full Board, I was being asked to check out before 11am 13 Feb, because they have booking for the room. My flight was on the 2 am in the morning of 14 Feb, luckily my Tour guide (triplankatours.com) immediately arrange me to a lunch package with Cinnamom  BEY BERUWALA, a good deal include lunch buffet and lying besides the pool for the afternoon before going to the airport in the evening.
(2) The pre-paid Ayuveda treatment, I receive was muddle through in 20 minutes which was one of the worst Ayuveda treatment I ever have. ( I have over one thousand SPA and Ayuveda treatment for last 30 years).
(3) The Hotel is not located in Hikkaduwa, later I find out in google map the Hotel is located 15 km from Hikkaduwa. And the Hotel is located adjacent to a cemetery.

Stayed February 2014, travelled solo
Helpful?
5 Thank Ng V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine H, Owner at Amba Ayurveda Boutique Hotel, responded to this review, 21 February 2014
We deeply regret the last day of your holiday was disappointing. According to the booking conditions checkout from guest rooms is 11am. ‘Late checkout’ can be accommodated depending on room availability but cannot be guaranteed. Advance notice is recommended. We’re sorry you decided to leave Amba before lunchtime and that you declined an Ayurveda treatment on the day of your departure. We accommodated your wishes for a late-Ayurveda treatment after your arrival by our most senior therapist. Sadly you chose to stop the treatment early. Our location on a pristine beach ‘off the beaten path’ is correctly and clearly marked on the Agoda map. However, we’re aware that Agoda has grouped Amba with the Hikkaduwa hotels. We’ll raise this issue with our Agoda contact partner.
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95 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Dubai, United Arab Emirates
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 13 January 2014 via mobile

I visited Amba for only one day, but was instantly impressed by the serene atmosphere, personalised service and exquisite stylistic choices throughout the hotel.
The beach is a short walk across the white sand, but it is difficult to justify leaving the calmness of the saltwater pool in favour of the waves.
The kitchen is open plan and I was encouraged to participate, since I have an interest in cooking, and the in house chefs were fascinating to watch.
A private, personalised paradise, and well worth a visit.

Stayed January 2014, travelled solo
Helpful?
1 Thank TheTravelBites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine H, Manager at Amba Ayurveda Boutique Hotel, responded to this review, 14 January 2014
We are delighted your short stay with us left such a favourable Impression and hope very much we can welcome you to a full Ayurveda experience one day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frankfurt, Germany
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 December 2013

We were 3 friends and spent 8 days in this wonderful property. Once you close the entrance door behind you, you forget the hustle and bustle of the "outside" world and find yourself in a quiet and peaceful spa. We experienced the excellent diagnosis of the ayurveda doctor and the prescribed treatments were absolutely rejuvenating.
Our room was spacious and very comfortable and had a lovely view on to the beach with the golden sand.
The meals were all well-balanced and very tasty and nourishing. We were fortunate enough to step into the kitchen and get to see how the curries are being prepared. All absolutely fresh from the market to your mouth. I loved the prawn curry for my farewell dinner.
The host Christine did everything to make our stay unforgettable. We will definitely return.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bernard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine H, Owner at Amba Ayurveda Boutique Hotel, responded to this review, 18 December 2013
We are delighted you enjoyed your stay and that you shared your experiences with tripadvisor. Thank you! The Amba Team is looking forward very much to welcoming you again!
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Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 December 2013 via mobile

Stayed here with my wife for 4 nights and loved all aspects of our stay. Christine, the owner, bent over backwards to make our stay as agreeable as possible. I am no expert on Ayurvedic treatments or massages but it all felt very professional and relaxing. The beach might as well be private: we were the only people on it the whole time and there is a rustic cricket pitch right next to the hotel where I joined local lads in a game. The food was great: the chef is very adept managing to balance all the flavours together expertly. Overall a very pleasant experience. One suggestion: perhaps add movies to the TV subscription.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Maurice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine H, Owner at Amba Ayurveda Boutique Hotel, responded to this review, 17 December 2013
Thank you for your excellent review! We are delighted we managed to make your stay a pleasant one! We hope to welcome you again soon. Thank you for your suggestion regarding a movie channel! We will fpllow it up!
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Frankfurt, Germany
Level Contributor
111 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 14 December 2013

We stayed at Amba for a week and enjoyed our entire stay, the wonderful treatments in the relaxing setting and the excellent food & service ! The curries were awesome ! The Ayurveda doctor´s diagnosis was accurate. The recommendations for the local sights were an additional bonus. Hats off to the charming host Christine and her very friendly staff. This is a place to come back again for sure !

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pranavito R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine H, Owner at Amba Ayurveda Boutique Hotel, responded to this review, 16 December 2013
We are delighted you all enjoyed the stay with us! Thank you for having taken the time to write such a wonderful review! The Amba Team hopes to welcome you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Negeri Sembilan, Malaysia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 October 2013

it was our first time in sri lanka and the first time contact with Ayurveda. Booked on a accident, it turned out as the best choice ever to stay in this hotel. The owner is a very lovely person who takes care about the satisfaction of there guest with the greatest passion. As newcomers we also have been introduced to Ayurveda which was a great experience.
The kitchen: absolute outstanding!
To entertain us,TukTuk rides, Boat trips and Turtle farm visits have been organised
We definitely can recommend and advice everybody to stay in this hotel.....

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Geetha3861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmbaAyurveda, Manager at Amba Ayurveda Boutique Hotel, responded to this review, 24 November 2013
Thank you for having taken the time to write such a wonderful review of Amba. We hope to welcome you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Amba Ayurveda Boutique Hotel

Property: Amba Ayurveda Boutique Hotel
Address: 704 Welagedara Balapitiya, Balapitiya 80550, Sri Lanka
Region: Sri Lanka > Southern Province > Balapitiya
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #4 of 5 Hotels in Balapitiya
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Amba Ayurveda Boutique Hotel 4*
Number of rooms: 10
Reservation Options:
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Also Known As:
Amba Ayurveda Boutique Hotel Sri Lanka/Balapitiya

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