Coconut Tree West Bay Beach Cabins looked like a good value and nice location from its website. I received prompt email correspondence from Liana when planning our trip. Melida was very nice and friendly with showing us our room, check-in/out and greeting us on the property when she saw us.
However, in person, this property and its room are in much need of repair and are VERY run down, in need of regular maintenance, repair, replacement and renovations. Unlike other properties in West Bay, we saw a real absence of staff looking to do more than rake the sand in the morning.
We arrived to the property which the sand is raked every morning free of debris and leaves. The front desk is a disorganized, messy space that is more often than not, devoid of staff. If you need something, you need to walk around the property and look for someone who looks like they might work there or come back a few hours later and keep checking the office. Very laid back vibe to say the least.
Our first room was #4 and when we walked in, it was too run down and in need of repairs and replacing furniture so we asked Melida if we could switch rooms and she was very friendly and nice and offered us Single Cabin #3.
Single Cabin #3 has a great view of the ocean (about 50 meters away) and has a coconut tree right outside the sliding glass door/window. There is a local artist who sets up his paintings on the beach (about 25 meters) in front of our room. He is very respectful and quiet so this didn't bother us. But FYI.
Single Cabin #3 has a shaded porch with a basic plastic table and two plastic chairs and a woven, soft comfortable hammock that fits two! Cabin #3 is at the end of the property line and there is a large, beautiful tree next door that offers the porch wonderful shade, breeze and nice air.
The room is VERY run down, simple bed (useful headboard with lot of shelves for storage), ac, lots of windows for natural sunlight but in need of a lot of replacing including the entire bathroom and the closet that had big. There is a large sliding glass door with screen that needs cleaning and is broken (there is towel shoved in the openings). The bathroom was un-useable. There is a lack of regular basic cleaning and maintenance. The whole bathroom needed to be ripped out and replaced as it was filled with months of mildew, mold, calcium deposit and general neglect. We showered in our bathing suits outside of our room using the garden hose. We used our own sheet set we brought as the sheets were so thin and ripping from over use and needed to be replaced. They were placed directly on the mattress as there was NO mattress cover that all hotels should use for basic hygiene.
We ending up staying 3 nights as we looked for other hotels in West Bay but they were all booked up until our 4th night when we moved to another hotel.
- Also Known As:
- Coconut Tree Ii Hotel West Bay
- Coconut Tree II Roatan, Honduras - West Bay