We booked two rooms on a short 4 night stay and found this hotel is very good and we had very relaxing night and stay. The staff were very friendly and were always there to help.
The breakfast is self service even down to the tea and toast which I have not seen before but it works well, Again the staff were there to assist if you needed it. Eggs and kippers are cooked fresh to order but there is no menu showing any other options.
The room information was lacking (in one room) and in the other it needs improving as it looks like the restraunt and food is only available on Fridays and Saturdays evenings (or is it just bar food available) yet the front sign boards on hotel state otherwise. There was no idea if room service was available and would be an easy earner from bar menu when open. Which we found the food option confussing and there was no option of an evening meal, and felt that we had to try and find other places to eat. If the hotel is doing this I feel it could provide better room information for other places to eat and what they do (eg chinese, italian, steak house, fish and chippy etc). Not sure what happens if you book full board!
There was no option of a daily paper when you check in. As offered in most hotels i am sure this would not be an issue for the hotel to provide as the village shop is opposite!
On arrival we found the overflowing rubbish bins located in the disabled parking bays making it difficult for us to park. It would clean the hotel up, if a fenced area was provided next to the kitchen door. So that the disabled bays can be properly used and proper fixed signage to highlight the disabled entrance (rather than a paper sign) and night lighting, as it is a dark corner.
There is a slope into the breakfast room and this could have done with a hand rail attached to the wall to assist people who are less mobile walk down.
On walking round the hotel you may also feel a slight touch that the pictures repeat as quite a few are of Windsor Castle it would have been nice to have soome local Norfolk view and pictures. Maybe the hotel could display a local artist and they can sell there sketches and photos to the guests if they wish to purchase.
The toilet lights have sensors on them yet it does not cover the whole room so you may be plunged into darkness if you stay to long on the loo!!! Something that needs improving too.
The house keeping does vary we found as they provided shampoo and soaps on the first and last days of our stay. Which seemed odd if they are providing it everyday they need to makesure it is done and everyroom is left to the same standard, there are signs on some of the carpets of small stains which should be easy to remove with the right product. I could not fault the cleaning as it clean and tidy throughout. Although the building does creak when you move about and there are signs of leaking roofing on 2nd floor but it is an old building so expect its just groaning with its age and theis gives a nice charm.
- Official Description (provided by the hotel):
- The Historic Manor Hotel, is a good example of a Victorian hotel from which you can enjoy the delights of beautiful sandy beaches and the stunning North Norfolk countryside The hotel is located close to Cromer and The Broads, the striking white sands and mar ram dunes of the coastline, the natural beauty of the salt marshes and a clutch of historic towns. The atmosphere inside The Manor is one of glowing warmth, from the welcoming reception through to the friendly comfortable bar /terrace and dining in our classic restaurant.Our individual en-suite rooms combine classic and stylish décor reflecting their elegant history, with the height of modern comfort features, and a refined and peaceful atmosphere.Our in-room amenities, include mostly king-size beds with 100% cotton sheets, duvets and pillows (others on request), flat screen HD TV with freesat and radio, telephone and wi-fi, hairdryer, tea and coffee making facilities, comfortable seating area, desk and Room service Menu. ... more less
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- Also Known As:
- Manor Hotel Mundesley
- The Manor Hotel Mundesley, Norfolk