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“Made by the guests and staff”

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Mango Bay All Inclusive
Ranked #1 of 4 Hotels in Holetown
Certificate of Excellence
Reviewed 6 April 2013

We returned from Mango bay last month after a fab holiday, traveling with a 7 year old and a 9 month old. The staff of mango bay were amazing, really will go to the next level to help where possible. On arrival we were met by candice who took us through to the lounge as reception was pretty busy, we were offered our welcome drinks and because the children were tired with the time difference she ok'd it with the restaurant manager so we could go eat without getting changed as my husband was wearing jeans, in fact she took us to the restaurant before seeing our room, said to enjoy our meal and she would get our hand luggage and cases up there and would come and meet us to take us up after dinner. Candice did just that and told us everything there was to know about the hotel and room. Excellent!
Our room was ok it was a Superior room, had a huge bed plus a single and a cot and there was still plenty of room, you do only get bottled water and biscuits on arrival so they don't replace these in the room but the bar and restaurant are there for that reason so was not a problem, the water in Barbados is fine to drink from the tap anyway. The hotel is a small hotel so was quite different from other all inclusive's we have stayed in so that first couple of days we could not make our mind's up to whether or not we liked it but after we got the feel of the place we loved it here. With it being a small hotel all or most of the guests stop for a chat or you always get a 'hello' so its such a friendly place, we met some lovely people from early 20 up to 60's-70's so this resort is for every age.
The staff always say hi or talk when they pass from house keeping to management, Marcia is the loveliest person you could ever meet, gave the kids a cuddle every time we came into restaurant, We got married their and Marcia was not working that day but still sent a message through another member of staff for us, really lovely! Most of the waitresses are great, have a chat and make a fuss of our 9 month old but there were a few that were there purely to work and you were lucky if you got a smile but the happy waitresses made up for the very few miserable's.

Breakfast- There was something for everyone so there was the egg station where you can ask mary for whatever you fancy, there was the fruit station where there was 4 different fruits which changed daily, always big bowl of banana's, Yogurts. There was 2 juices always available and tea and coffee served at the table, you coffee cup was never empty! Yes you can't leave food at the table because of the birds, they hardly dive bombed but yes they would pinch your food, hardly going to ruin your holiday and kept the baby entertained! The center station at breakfast had your 'daily' sausage, bacon etc.... There was a basket of bread near the toaster and yes there was just one big slab of butter but we never had to Que for anything the whole time we were there. You also had 3 cereals with either full fat milk or 2% milk.

Lunch- 1-2 days a week this was buffet so 3 different salad bowls, maybe couple of different meats, veg's then whatever was being served at the station. When it was from the menu you would get a choice of 4 starters and 4 main and deserts.

Afternoon tea- Choice of sandwiches 'Hmm ok" but the cakes, biscuits and scones made up for those.

Dinner- Again 2 night a week was buffet BBQ style where its a little more casual, men ca wear jeans and t.shirts, Men can actually wear short sleeved shirts and polo shirts any night actually as we looked on the website and said long sleeved shirts only but everyone wore polo shirts and short sleeved shirts just no jeans or t.shirts. Again choice of 4 starters and 4 mains, served with chips, potato's or rice but the potato and rice were different every day. Also don't forget if you do want anything different than whats on the menu you only have to ask earlier that day and the menu's are up on the board at breakfast so you can see whats being served in plenty of time to order something else, Obviously there is a supplement for lobster but you can ask for anything at all and the staff will do their best to help you. The food here is above average for an all inclusive, its was very good actually but you cant go to an all inclusive hotel expecting 7* fine dining, pretty impossible unless You are paying those prices. We did eat out twice at The Tides and once at The Cliff which i would highly recommend!!

I was worried traveling with a 9 month old as he ate at different times to us but we really didt have to worry as we could take his food flask to the chef in the morning and order anything we wanted, perfectly mashed for a 9 month old to be picked up at 11.30, we then took it back when we went for lunch and they would wash it and have it re-filled with whatever we wanted for 4.30. Brilliant!! Also our 7 year old could pre order earlier in the day for our evening meal if she wanted something different but most the time the adult menu was fine, we just asked for smaller size or no sauce or more or less of something!

Wedding- There was only us 4 for the wedding as we wanted simple and simple it was, the flowers were gorgeous, Nicole was easy to organize with and was also a witness with another lovely member of staff which im really sorry cant remember the name of, They both kept the little man happy thrugh out the ceremony along with 2 other couple we met there who came and took photos with our camera as well as the great photographer, Even had a girl knock on our room door as i was getting ready and ask if i has anything borrowed with a beautiful necklace in her hand, she even painted my daughters nails, That's how friendly mango bay is!!

The pool was perfect, a lot of the time there was only us in it, They are having few problems with the beach but this is out of the hotels hands and in hands of mother nature but there are plans for improvement which has already been started up the coast we were told.
Water sports- We all went water skiing several times even our 7 year old was up, peter who was one of guys who organized this was a lovely guy. He also took us to swim with the turtles which was amazing!! this was instead of going on the organized trip because it was bit too long for baby.

We had a fantastic holiday, there are couple little things we could moan about but we can all find negatives if we look for them, cant expect everything to be perfect but the friendliness of the hotel and the service outweighed any gripes :)

Room Tip: Upgrade rooms is possible.
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  • Stayed: March 2013, travelled with family
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3  Thank holidaybunni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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879 - 885 of 1,611 reviews

Reviewed 5 April 2013

Just back from a week in the Mango Bay in Holetown Barbados and had a wonderful time. We had been on a cruise the first week and utterly spoiled so aspirations were high for a weeks at the Mango Bay. Arrived in mid afternoon to be greeted by Ryan with a refreshing rum punch - check in smooth and relaxing. Our room wasn't quite ready so we relaxed by the pool until informed. The hotel is small but well laid out and the pool was very refreshing. Bar staff - Dennis, Peter and Maureen to name just some worked hard to serve you and were amusing. The cocktails quite lethal but great. Our room (superior) was very well laid out and extremely comfortable. As a person who doesn't sleep well I slept well every night. The food served was of excellent standard and plenty of choice, as was the wine and spirits. The beach is a little small but as the hotel is also I had no complaints.The sea had been rough apparently before we arrived and had dragged a lot of the sand away but the peace and tranquillity over rode that. There are a few hawkers on the beach but a polite no thank you is enough to deter them from bothering you. I had a lovely experience with "Mr Reasonable" who sold me a bracelet and had no change to give me but true to his word was back 2 days later with the correct amount. It was lovely to see the Mongeese - Mongooses! running around the hotel grounds - they were perfectly harmless and very sweet. On the Thursday we took advantage of the free catamaran ride to swim with the turtles which was amazing the ride is normally 2 hours but we were out for nearly 3 we had such a good time. The manager was waiting for us when we came back relieved that nothing had gone wrong as we were so late. The evening entertainment was very good and exceptionally good on the Wednesday evening. I would recommend this hotel. The Hotel is down a road from a large Mall of designer shops (something I am not into) but don't be put off there are other shops around and a very good supermarket. We did an organised island tour and was very surprised The weather was stunning but unfortunately I was taken ill on the last 3 days of my holiday but I cannot apportion blame for that to anyone. All in all I had a lovely stay - the food wonderful and the staff very friendly.

Room Tip: Worth having a superior room ours was overlooking the pool but if you want a sea try to book it dire...
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  • Stayed: March 2013, travelled as a couple
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3  Thank lolaSouthwales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2013

Having recently returned from staying at this hotel I some what disagree with the comments for the following reasons
the breakfast was the first hurdle to this supposedly 4 star hotel
crispy streaky bacon, eggs , beans sometimes sausage and sometimes tinned mushrooms every morning sometimes thick stodgy pancakes ,queue at the clapped out toaster then queue at the slab of butter wait for the 1 knife to be free before taking a portion off and make sure you cover your tea /coffee or juice or any food on your table is covered for if you leave to get food the birds are dive bombing all the time
Main meals were poorly cooked apart from the bbq on Friday when there must have been a different chef
duck a l'orange which was overcooked I don't think this dish had even stood by an orange
fish looked good but spoilt by thick garlic butter spread on it making it inedible
again fish looked thick and white but again inedible due to tomato ketchup spiced up and covering the dish
lamb casserole hard to find the meat but plenty of bones
fish and chips served were cold and were replaced came back with fresh chips but with the same cold battered fish
Fresh vegetables were almost non existence what were served on the odd occasion and were no thicker than peelings .
the choice was mainly chips or rice or potatoes.
the bar was well stocked but with about 8 stools around the bar and about 4 small tables and two chairs around them arms length from the bar it was impossible to have a conversation with anyone else ,this was why I think most guest stayed seated at the dining table after their meal unless you wanted to sit outside the restaurant on plastic chairs at plastic tables where understandably there were those that wished to smoke there is no lounge for those that want to just sit and talk with friends.
the staff were all very friendly ,the hotel is tired ,the a.c was so noisy this is not to be left on during the night
and finally the beach, this is in fact a small corner of sand on the side accessible down some steps allowing for about 20/30 sunbeds in three rows.do not take a bed on the front of the hotel for when the tide comes in it is that narrow you have to move to the side or the grounds or get washed away.
Management ask that towels are not put on the beds to reserve them but this is completely ignored some early birds put them out between 6.30 am and 7am
I am sorry to say that after visiting Barbados for the last 12 years this will be last time and this hotel is defiantly the second to worse we have ever stopped in and most certainly not 4 star. three at the most.and finally the virgin rep is a complete waste of space.

  • Stayed: March 2013, travelled as a couple
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6  Thank bash36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2013

My husband and I stayed here from 26th Feb - 9th March and had a fabulous time. We had an ocean front room which was the icing on the cake. Sitting on our balcony having early morning coffee and in the evening watching the sunset (magic). Mango Bay is a lovely relaxed hotel with very friendly staff. The food was ok,( we have probably had better all inclusive) but the setting of the restaurant and the service was excellent. The red wine was very good so were the drinks at the bar. The entertainment in the evenings was also good. The weather was perfect (no rain) it was great to feel the warmth of the sun. I can't see how anyone could stay at this hotel and not have a good time. We certainly did and would love to go back. Wish we were still there!!

Room Tip: Having an ocean front room made our holiday because we love the sound of the waves breaking on the s...
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  • Stayed: February 2013, travelled as a couple
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5  Thank ADR88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2013

Myself and my husband stayed at this hotel following a weeks cruise. This hotel is the friendliest hotel that I have ever stayed in. You are made to feel welcome from the minute that you step into the place with a rum punch whilst you are checking in. The food and service is exceptional and so is the bar. The bar is well stocked serving good quality wine, beer, cocktails and branded drinks. The hotel has really good entertainment each evening and is far better than the standard that you usually receive in a hotel. The room that we stayed in was very spacious with a very comfortable king size bed but maybe not a 4 star room however, it was clean and I believe that they are constantly making improvements. The staff at this hotel cant do enough for you and I can now understand why people return to this hotel. I dont particularly like to return to the same place as I like to experience different places but this is the only time that I will definitely make a return trip.

  • Stayed: March 2013, travelled as a couple
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2  Thank dhargreaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2013

The staff at this hotel were A1 could not fault them so polite and generous and so helpful. Great entertainment each evening, it was a pleasure to be there. Just be careful of the sea at the hotel as there can be a strong under current. Do not forget to do the free trips like swimming with the turtles or snorkel over the ship wrecks

  • Stayed: March 2013, travelled with friends
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1  Thank jonahj76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2013

We spent a week at the Mango Bay after a week cruising. It is a small hotel (70 rooms) right in Holetown, with an unassuming approach down First Street. Reception is an informal area and we were greeted with drinks and refresher towels whilst we checked-in. Thomson had transferred a group of 12 from the ship too early, (1.00pm vs check-in time 3.00pm) and the rooms were not ready. We were taken to lunch on a very pleasant terrace to the restaurant, and enjoyed good food and excellent service.
We got the room at exactly 3.00pm, and were very pleased with it. (we had paid a big supplement for a Superior). It was large and airy with a big, full bathroom and large balcony overlooking the pool. It had a king-sized bed, lots of hanging space, TV, remote controlled aircon, ceiling fan, tea & coffee making facilities and a free-to-use digital safe. Towels were fluffy and bathrobes provided. Strangely, no fridge, although you could hire one for 5USD a night - we didn’t bother.
The garden area is small, with plenty of natural shade, a small pool, and comfortable sunbeds with brollies. Everything is close, eg. the bar, and a regular round trip by the waiter at 11.00am and 4.00pm. The beach was a disappointment, being really tiny, with gritty sand and quite a few stones. The shoreline fell sharply into deep water, but there were submerged jagged rocks which made swimming uncomfortable on the feet and potentially dangerous. To compound this, sea levels were abnormally high, further shrinking the useable beach, and subject to large breakers, resulting in the red flags flying for our first five days, and regular flooding of the sunbathing deck, grassed area and restaurant terrace. This also meant that the included watersports of water-skiing, kayaking, Hobie-cat, pedaloes, glass-bottom boat and catamaran were all cancelled until our last two days. The hotel did make every effort to make alternative arrangements, and laid-on extra trips when the sea finally calmed, but that left us insufficient time to get much benefit. I did go for the “biggies” in the last two days, ie. the boat trips, and managed to swim with turtles, which I found surprisingly emotional. A further knock-on effect of the beach and watersports being off the agenda was competition for sunbeds round the garden/pool, and “reserving” was a big problem.
Despite all these issues, essentially caused by nature, the staff were so caring and attentive, and the service so good, that it was still an enjoyable stay. Breakfasts were buffet, eggs cooked to order and the tastiest crispy bacon I have ever had. Lunches and dinners were mainly waiter-service table d’hote of up to five courses. Wine or other drinks of your choice were served by the glass at table. Two lunches and two nights were buffet, one being a barbeque. Afternoon tea is available every day. All guests are all-inclusive, which covered branded drinks and any cocktail you asked for, irrespective of whether it was listed. There was live music every night on the restaurant terrace, with different musicians/singers/ dancers - even a limbo show.
There is a small guest lounge, with comfortable chairs, swap-library, big-screen TV and free-to-use PC. WiFi is available throughout. Apart from the sea, the weather was perfect, with mainly-sunny skies or occasional light cloud and a temperature of about 27-30 C.
Holetown has a couple of streets with music bars & restaurants, several expensive shops, eg. Cartier, stylish boutiques and a shopping mall with a supermarket. With normal sea conditions, it is possible to walk along the beach for a couple of miles and back through the town, or vice versa. Buses into Bridgetown are every couple of minutes and very well-used. There are two competing services - the national buses (blue) and the reggae reggae buses (yellow), which are much more fun, with music and erratic drivers. It’s only 2 BBD (70p) into Bridgetown on either, and takes about 25 minutes. We didn’t find Bridgetown had much to offer, being mainly expensive jewellers or local tat.
Our one organized trip was to a former sugar plantation house and rum factory, St Nicholas Abbey, which was fascinating, with its contrasting history of slavery and privilege. - well worth the 65USD cost for a half day trip by minibus with a very knowledgeable driver.
In summary, it was our first trip to the Caribbean, and an enlightening experience. The Mango Bay gets lots of repeat visitors (some over 30 years!) and it does grow on you. I would recommend it to friends, but explain that it is very different to the big chain hotel experience, which we have been more used to.

Room Tip: Standard rooms are adjacent to local music bars which sometimes go all night. Superior rooms are in...
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  • Stayed: March 2013, travelled as a couple
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1  Thank bigal257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mango Bay All Inclusive

Address: 2nd Street, Holetown, Barbados
Region: Caribbean > Barbados > Saint James Parish > Holetown
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Holetown
Price Range: £259 - £515 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mango Bay All Inclusive 4*
Number of rooms: 76
Official Description (provided by the hotel):
Mango Bay Barbados is ideal for those seeking the convenience of an ALL-INCLUSIVE beach vacation combined with the personal and friendly service of a small resort. It enjoys a sought-after beachfront setting in St. James, on the famous west coast of Barbados.There are restaurants, bars, boutiques and cinema just steps away from Mango Bay in lively Holetown, including the brand new, upscale, LIMEGROVE LIFESTYLE CENTRE across the road from the resort. Mango Bay is approximately a 45 minute drive from the airport, and a 25-minute drive south of the hotel takes you to the capital Bridgetown. Mango Bay definitely gives you added value for an all inclusive hotel- included is a complimentary two-hour catamaran cruise to see the turtles, waterskiing & a glass bottom boat ride. ... more   less 
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Also Known As:
Mango Bay Hotel Holetown
Mango Bay Barbados
Mango Bay Saint James
Barbados Bay Mango
Mango Bay Hotel Barbados
Mango Bay All Inclusive Barbados/Holetown

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