We had booked a place using points here and arrived midday ready to relax. Doing a quick search will show you that in may, this place for one night goes for about 60 euro.
When we arrived to check in, they said that our points did not include the resort fee, cleaning fee, and some other fees. We figured fair enough, resort fees are sometimes extra. So we asked how much 6 euro x 2, plus a cleaning fee of 42 euro, plus then the guy kept talking (to be fair he was polite). I stopped him there and just asked him for the total cost. Extra fees of 84 euro for the one night.
Who sells a room on expedia for 60 euro with a surprise 84 euro in fees upon arrival which is not listed on either their website or kayak or expedia, etc.
His manager was more than UNWILLING to budge on this so we turned around and left. Not only that, she kept telling us this wasn't a hotel.. It isn't a resort.. It's a residence and apartment. If that's the case they should change the name of the place. Terribly frustrating!
Odd thing is that they looked surprised! So we just went to another place for 50 euro instead.
It would only be recommended to stay here for a longer term stay.
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- Also Known As:
- Villaggio Arco Del Saracino Hotel Lido Marini
- Villaggio Arco Del Saracino Italy/Lido Marini, Province Of Lecce